OpTier launched “OpTier SaaS,” the company’s new SaaS-based Application Performance Management (APM) and IT Operations Analytics (ITOA) solution.
OpTier SaaS is a lightweight, cloud-based version of the company’s award-winning on-premise APM and ITOA solution.
Featuring advanced operations analytics capabilities, OpTier SaaS leverages end-to-end transaction tracing capabilities to provide a 2-click problem resolution that is easy to install, deploy and use.
OpTier SaaS includes:
- ActionCenter – provides proactive triage and problem resolution in a single interface. This intelligent notification engine provides operations users with a centralized view into prioritized issues, key findings and probable root cause.
- Business Transaction Monitoring and Application Diagnostics – provides IT teams with a complete overview of dynamic application topologies and allows users to manage end-to-end transaction flows and simplify problem isolation. This tool also features the ability to search and find any transaction within the entire enterprise.
- Trending and Predictive Analytics – provides enterprises with analytics capabilities they can use to proactively anticipate IT issues and leverages algorithm-based technology to predict future issues and bottlenecks based on multiple inputs. This function will allow businesses to actively trend views of key issues impacting KPIs with the ability to search across functions.
- IT Operations Analytics – provides IT operations managers with the analytics tools they need to efficiently wade through heaps of performance data to produce simple, relevant results about key business challenges. This operations analytics functionality allows businesses to glean critical insights into business activity, infrastructure resources, and end-user experience.
- Business Analytics – provides intelligence to the business from real-time transactional data. This advanced business intelligence allows businesses to view the 360 degree view customer journey, reduce order fallout, detect fraud and dynamically monitor SLAs.
The new SaaS solution provides an easy-to-use interface that helps enterprises radically simplify complex application management and operations analytics.
The solution will also provide diagnostic and performance data across critical data sources including end-user, machine data, process flow, tier container, application code, system and device.
“OpTier SaaS combines the scale and expertise of OpTier with the simplicity and ease of SaaS to deliver an enterprise-class APM and ITOA solution that provides instantaneous value,” said Mark Thompson, CEO of OpTier.
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