PagerDuty announced the appointment of Jennifer Tejada as CEO and a member of the board.
Tejada previously served as President and CEO of Keynote Systems, a mobile and web cloud testing and monitoring company acquired by Dynatrace. Tejada’s strategy, operations, and go-to-market background complements that of previous CEO and co-founder Alex Solomon, who will remain on the board and executive team, focusing on product strategy.
PagerDuty was founded by Solomon, Andrew Miklas and Baskar Puvanathasan in 2009 with the vision of disrupting the market with a de facto incident management platform to help organizations accelerate their digital transformation. Under Solomon’s leadership, PagerDuty has rapidly become one of the fastest growing SaaS companies and was recently honored as a Bay Area News Group Top Workplaces 2016. With the addition of Tejada to the PagerDuty team, Solomon will continue to lead the company’s product strategy as chief technology officer. He will also remain on the board of directors.
“I am excited to welcome Jennifer to PagerDuty,” said Solomon, co-founder and CTO of PagerDuty. “Jennifer is clearly the best person to lead PagerDuty as we scale the business through product innovation in new markets. A champion of customer experience, Jennifer brings depth in building markets, driving operational excellence and leading high-performing teams, with breadth in innovating products and services that support enterprises in digital transformation. Jennifer’s leadership enables me to invest more time in innovative customer solutions, and I am excited to partner with her on PagerDuty’s product and growth strategy.”
Tejada joins PagerDuty with nearly 20 years of experience growing highly-respected, global technology companies by driving innovation in product development, marketing, sales, strategy, and culture. Prior to her leadership role at Keynote, Tejada was EVP and Chief Strategy Officer of Mincom, a $200M plus global enterprise application software company. She also held senior positions with Fortune 1000 software and consumer products companies including Procter & Gamble and i2 Technologies. She currently serves on the board of Puppet.
“PagerDuty’s market opportunity is huge as it becomes the obvious choice for enterprises looking for validated and agile solutions to help them succeed with their strategic digital initiatives. I have been extremely impressed by Alex, the team and the business they have built thus far, and I am honored to be entrusted to lead PagerDuty during this exciting time,” said Tejada. “PagerDuty delivers products loved by DevOps, IT Ops and helpdesk teams alike, empowering leading brands and their employees to leverage digital disruption to their advantage and acquire a competitive edge to deliver rapid growth. I look forward to working alongside PagerDuty’s high caliber team, digital network of partners, and customers to push the boundaries of innovation.”
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