Ruben Franzen, President of TOPdesk US, has joined the APMdigest Vendor Forum.
Franzen, a native of the Netherlands, spent his entire career at TOPdesk. He joined the company as a sales representative, and also served as sales account manager, key account manager, and head of sales for TOPdesk US. His areas of expertise include customer experience, sales and business development, and service management, especially IT service management (ITSM).
TOPdesk is a provider of service management software.
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