RightScale announced integration between ServiceNow and the RightScale Cloud Portfolio Management platform. The new integration helps organizations quickly and easily extend the ServiceNow platform with best-of-breed cloud management functionality across major public cloud, private cloud, and virtualized environments. With the integration, users can launch, manage, monitor, govern, and track costs on all of their cloud applications and integrate into ServiceNow Service Catalog, CMDB, Workflow, Orchestration, and Incident Management.
A number of RightScale enterprise customers already combine RightScale with ServiceNow. The integration will make integrating RightScale and ServiceNow in the enterprise even easier.
The integration of ServiceNow and RightScale provides capabilities that are all recorded and accessible from a centralized configuration management database (CMDB). Benefits include:
- Orchestrate Applications Across Multiple Clouds: Deliver the resources you need with an orchestration engine that goes beyond single VM provisioning to automate deployment and management of complete multi-tier cloud applications, including integration of external web services. Broker access to a wide range of public and private clouds including AWS, Azure, Google, SoftLayer, OpenStack, and vSphere; and offer standardized instances, stacks and applications for the cloud as part of your ServiceNow Service Catalog.
- Keep Cloud Apps Running Smoothly and on Budget: Best-of-breed cloud management and cloud analytics provide operational and cost control. Ensure that your applications meet your SLAs and budgets with management and reporting tools for monitoring, alerting, and management of applications and the streamlining of operations through automated scripts and patching; and with reporting tools for the understanding, forecasting, and controlling of cloud costs through the reporting and chargeback of cloud costs by application, department, team, and even down to individual servers.
- Integration Brings ITIL to Cloud: Use the RightScale integration with ServiceNow to apply your ITIL framework and processes to fast-changing cloud infrastructure including ephemeral workloads and auto-scaling applications. Access APIs for seamless integration to RightScale features and capabilities; keep your ServiceNow CMDB in sync with your cloud applications to ensure a complete picture of your infrastructure, whether on-premises or in any of the clouds you use; and leverage your ServiceNow portal and workflows to offer cloud resources.
- Guidance from Cloud Experts: Increase the success of your cloud infrastructure strategy with help from RightScale cloud experts who have advised more than a thousand enterprises in their journey to cloud. RightScale Professional Services will help you operationalize your cloud strategy by prioritizing your application migration plan; assisting you with cloud architectures for scalability and availability; and providing expert help to build the cloud-based components, stacks, and applications for your ServiceNow Service Catalog.
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