CA Technologies is providing a sneak preview of CA Nimsoft Service Desk (NSD) 7 at the FUSION 2012 Conference in Grapevine, TX.
CA NSD 7, the latest version of the company’s SaaS-based IT service management solution, features a new user experience that provides users with a familiar social media-like work space.
It also provides built-in guidance with ITIL-based action-driven workflows.
In addition, with its “configure-don’t-code” design, CA NSD 7 offers a fundamentally different approach to deploying and maintaining service desk solutions — which is ideal for organizations looking for ITSM solutions which deliver rapid time-to-value while fulfilling their business requirements.
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