Splunk and New Relic announced a strategic alliance and a new integration to help enterprises improve customer experiences and drive revenues — the Splunk App for New Relic, available today as a preview release on Splunkbase, gives developers and IT operations teams a comprehensive view into both application performance and infrastructure health with seamless sharing of data across both Splunk and New Relic platforms.
The Splunk Platform collects, analyzes and visualizes machine data from all levels of the IT stack, including applications, infrastructure and wire data on the network so organizations can make business-critical decisions tied to troubleshooting, reliability and planning. New Relic’s Digital Intelligence platform collects and traces data from agents inside application code and infrastructure so organizations can make decisions on customer experience, application dependencies and code performance. Both solutions support cloud, hybrid and on-premises data center architectures.
Unifying machine data analytics with application tracing and performance metrics enables IT and business stakeholders to experience a faster time-to-value through visualizing data across both platforms. The Splunk App for New Relic integration enables developers and IT operations teams to quickly identify issues, reduce mean-time-to-resolution (MTTR) and proactively improve customer experiences. The result is improved revenues and expanded resources for engineering teams to drive a faster pace of innovation for their end users.
“Machine data is the fuel for digital transformation and those organizations capitalizing on the opportunity are leading the way in IT by monitoring and troubleshooting application performance, often with both Splunk and New Relic,” said Rick Fitz, SVP of IT Markets, Splunk. “The partnership enables our joint customers to gain value faster, whether their applications run on-premises or on the cloud. The integration breaks down silos within IT teams to be able to fully leverage both data and workflow insights across the platforms to gain deeper insights with fewer steps.”
“New Relic’s agent data provides visibility into the dependencies across customer experience to application code to infrastructure. When combined with machine data from Splunk, our joint customers will be able to troubleshoot and innovate faster,” said Jim Gochee, Chief Product Officer, New Relic. “We have heard from many customers that they want to standardize the tools and streamline the processes they use to run digital businesses, and today we’re making it possible with an all-in-one integration between two market-leading platforms.”
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
