SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.
Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.
“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”
The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:
·Incident Management
·Problem Management
·Change Management
·Request Fulfillment
·Asset Management
·Service Catalog
·Knowledge Management
·Release & Deployment Management
·Event Management
·Availability Management
·Service Portfolio Management
·Service Level Management
“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”
The Latest
Industry experts offer predictions on how NetOps, Network Performance Management, Network Observability and related technologies will evolve and impact business in 2025 ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 6 covers cloud, the edge and IT outages ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 5 covers user experience, Digital Experience Management (DEM) and the hybrid workforce ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 4 covers logs and Observability data ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 3 covers OpenTelemetry, DevOps and more ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 2 covers AI's impact on Observability, including AI Observability, AI-Powered Observability and AIOps ...
The Holiday Season means it is time for APMdigest's annual list of predictions, covering IT performance topics. Industry experts — from analysts and consultants to the top vendors — offer thoughtful, insightful, and often controversial predictions on how Observability, APM, AIOps and related technologies will evolve and impact business in 2025 ...
Technology leaders will invest in AI-driven customer experience (CX) strategies in the year ahead as they build more dynamic, relevant and meaningful connections with their target audiences ... As AI shifts the CX paradigm from reactive to proactive, tech leaders and their teams will embrace these five AI-driven strategies that will improve customer support and cybersecurity while providing smoother, more reliable service offerings ...
We're at a critical inflection point in the data landscape. In our recent survey of executive leaders in the data space — The State of Data Observability in 2024 — we found that while 92% of organizations now consider data reliability core to their strategy, most still struggle with fundamental visibility challenges ...