Taos provides the Hybrid Cloud Managed Service (HCMS), which monitors an enterprise’s heterogeneous infrastructure resources, providing a central unified view.
Hybrid Cloud Managed Service is designed for organizations looking to reduce IT operations burden on their internal teams through 24x7 monitoring, alerting, and troubleshooting for both on-premises and cloud workloads. It also works with cloud-based workloads that want a trusted partner to manage operations and support.
The service is offered through two main models:
- In the Shared Service Model, the Taos team focuses on maintenance, monitoring, networks, databases, and support solutions. A major advantage of this approach is the team’s ability to burst and react to spikes in demand.
- For the Dedicated Service Model, a customer engages dedicated admins and engineers to utilize the organization’s own tools and standard operating procedures. This can either be done onsite or managed remotely.
“HCMS is ultimately about innovation, competitive differentiation, and generating revenue for our clients,” said Hamilton Yu, CEO of Taos. “By reducing or eliminating the distraction and expense of handling your cloud and data center infrastructure, we provide far more operational freedom than the client could manage on their own.”
Taos’ HCMS enables engineering teams to troubleshoot more quickly, eliminate communication silos, and achieve DevOps goals. This helps the business improve agility, reduce costs, mitigate risk, and increase visibility.
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