Digital Transformation
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Technical debt is a pressing issue for many organizations, stifling innovation and leading to costly inefficiencies ... Despite these challenges, 90% of IT leaders are planning to boost their spending on emerging technologies like AI in 2025 ... As budget season approaches, it's important for IT leaders to address technical debt to ensure that their 2025 budgets are allocated effectively and support successful technology adoption ...
The growing adoption of efficiency-boosting technologies like artificial intelligence (AI) and machine learning (ML) helps counteract staffing shortages, rising labor costs, and talent gaps, while giving employees more time to focus on strategic projects. This trend is especially evident in the government contracting sector, where, according to Deltek's 2024 Clarity Report, 34% of GovCon leaders rank AI and ML in their top three technology investment priorities for 2024, above perennial focus areas like cybersecurity, data management and integration, business automation and cloud infrastructure ...
The increased importance of technology often means CIOs have an expanded mandate. They need to work to meet the role's operational responsibilities while also creating advantage by driving business outcomes. Tech leaders surveyed selected the following as their organization's top priorities for this year ...
One of the key drivers today for modernizing legacy applications is to leverage the emerging capabilities of Artificial Intelligence ... In this blog, we will look at how Generative AI (GenAI) services are emerging in ways that can help reduce the effort and overall risk inherent in these initiatives ...
Amid economic disruption, fintech competition, and other headwinds in recent years, banks have had to quickly adjust to the demands of the market. This adaptation is often reliant on having the right technology infrastructure in place ...
Fundamentally, investments in digital transformation — often an amorphous budget category for enterprises — have not yielded their anticipated productivity and value ... In the wake of the tsunami of money thrown at digital transformation, most businesses don't actually know what technology they've acquired, or the extent of it, and how it's being used, which is directly tied to how people do their jobs. Now, AI transformation represents the biggest change management challenge organizations will face in the next one to two years ...
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
Enterprises are experiencing a 13% year-over-year increase in customer-facing incidents, reflecting rising levels of complexity and risk as businesses drive operational transformation at scale, according to the 2024 State of Digital Operations study from PagerDuty ...
Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...
In a time where we're constantly bombarded with new buzzwords and technological advancements, it can be challenging for businesses to determine what is real, what is useful, and what they truly need. Over the years, we've witnessed the rise and fall of various tech trends, such as the promises (and fears) of AI becoming sentient and replacing humans to the declaration that data is the new oil. At the end of the day, one fundamental question remains: How can companies navigate through the tech buzz and make informed decisions for their future? ...
In today's rapidly evolving business environment, Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) are grappling with the challenge of regaining control over their IT roadmap. The constant evolution and introduction of new technology releases, combined with the pressure to deliver innovation on shrinking budgets, has added layers of complexity for executives who must transform the perception of the role of the IT leader from cost managers and maintainers to strategic enablers of growth and profitability ...
The leaders of virtually every organization acknowledge that technology transformation is critical to the business. So why do so many top managements not get involved in IT initiatives? ...
Companies have historically relied on tools that warn IT teams when their digital systems are experiencing glitches or attacks. But in an age where consumer loyalty is fickle and hybrid workers' Digital Employee Experience (DEX) is paramount for productivity, companies cannot afford to retroactively deal with IT failures that slow down employee productivity ...
Despite shifting digital transformation goals, enterprises are still investing heavily in IT modernization and implementing new projects, according to Digital Transformation in 2023, a report from Couchbase ...
While updating software or investing in new applications can certainly improve performance, by itself it can only provide a short-term fix and does not take into account the totality of what needs to be done to achieve modernization that has long term value. That takes a holistic approach that includes a retooling of the foundational architecture and a rethinking of development and engineering processes to align with faster digital innovation ...
The popularity of many new AI techniques will have a profound impact on business and society. The massive pretraining and scale of AI foundation models, viral adoption of conversational agents and the proliferation of generative AI applications are heralding a new wave of workforce productivity and machine creativity ...
It's no secret that IT modernization has become one of the most critical ways for a business to stay competitive and ahead of the curve. But even while that notion is clear, the path toward achieving modernization is not. IT leaders today are bombarded with all kinds of trends and technologies that make the task of modernizing a complex, even risky endeavor. With so many options to choose from, where do IT leaders' priorities fall? ...
While discussions surrounding digital transformation have been ongoing for over a decade, the progress made across industries and organizations varies. In this blog, we will explore the state of digital transformation and examine the critical role that Workload Automation (WLA) plays in supporting its development and ongoing operations. We will also delve into how organizations are leveraging WLA to drive their digital transformation initiatives ...
The only way for companies to stay competitive is to modernize applications, yet there's no denying that bringing apps into the modern era can be challenging ... Let's look at a few ways to modernize applications and consider what new obstacles and opportunities 2023 presents ...