ThousandEyes announced the general availability of Voice Call Tests and Session Initiation Protocol (SIP) Server Tests providing complete network visibility into Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS) performance.
With ThousandEyes Voice Call Tests and SIP Server Tests, organizations can seamlessly monitor on-premises, hybrid and UCaaS deployment scenarios and anticipate issues before they impact users while ensuring a smoother migration to a cloud service delivery model.
ThousandEyes Voice Call Tests and SIP Server Tests deliver in-depth visibility into all stages of establishing and maintaining a voice call across every network. This is essential as organizations move to a cloud-based delivery model and to enabling a proactive approach to identifying and diagnosing issues impacting end-to-end VoIP service delivery.
"For most enterprises, voice communications is vital and is often the first step to successful UCaaS adoption," said Nick Kephart, Senior Director of Product Management at ThousandEyes. "We built SIP Server and Voice Call Tests to provide a seamless understanding of the end-to-end VoIP session, whether the UC solution is deployed on-premises or in the cloud. We're excited that leading companies at the forefront of driving a superior UCaaS experience, such as Box and Mitel, participated in our beta program, and are using ThousandEyes to gain a complete understanding of service delivery for next generation cloud-based communications."
ThousandEyes Voice Call Tests and SIP Servers Tests are now generally available and automatically included as a part of ThousandEyes VoIP Monitoring to all existing customers and trial users.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
