ThousandEyes is introducing Application Outages, a global view of SaaS application health to empower proactive communication and remediation of outage events, plus, a public Internet Outages Map based on collective intelligence, giving everyone global visibility into all the networks and business-critical applications customers and workers rely on.
Without any deployment requirements, IT teams will now have a real time and historic view into the availability of the SaaS applications employees rely on. Customers can quickly correlate user-specific issues to broader application issues to proactively alert their workforce an app is unavailable, while also escalating the issue with the SaaS provider — often before the SaaS provider even acknowledges the issue publicly.
Powered by ThousandEyes’ collective intelligence, based on billions of ongoing measurements across thousands of global vantage points, the addition of Application Outages to Internet Insights Network Outages will empower customers with global insight into all the networks, services, and now SaaS applications, that impact digital experience.
The internet affects every employee and consumer alike. To give users real insights into real disruptions impacting the services they rely on, ThousandEyes is also making available a live view of business-critical SaaS application and Internet outages based on actual performance data. Unlike sites that solely rely on user-reported issues, which can be misleading and inaccurate, the Cisco ThousandEyes Internet Outage Map is powered by billions of daily measurements across thousands of global vantage points to put the power of real-world data in the hands of every user and employee.
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