ThousandEyes announced continuing expansion of its Network Intelligence coverage to include Broadband ISPs in major metropolitan regions in the United States.
These new vantage points provide actionable availability and performance insights for businesses with Internet-facing applications delivered to consumer or SMB customers over Broadband ISPs, enabling them to drive better digital experiences.
In addition, ThousandEyes added dozens of new Network Intelligence vantage points globally, including new metro locations and a significant increase in IPv6 vantage points, reaffirming the company's commitment to giving every business the visibility and control it needs to succeed in today's digital business world.
"In today's connected world, customers are won and lost based on their digital experience, and businesses simply cannot afford to be blind to the Internet and cloud dependencies on which this experience ultimately depends," said Alex Henthorn-Iwane, VP of Product Marketing at ThousandEyes. "Last week's AWS outage that affected hundreds of businesses is a stark reminder of how reliant we have become on the Internet today. ThousandEyes' continuing expansion of Network Intelligence vantage points, that now also includes Broadband ISPs, gives these organizations the ability to optimize how users experience their online services and perceive their brands."
ThousandEyes Network Intelligence vantage points now include Broadband ISPs in the US cities of Ashburn, VA, Chicago, IL, Dallas, TX, Los Angeles, CA, San Jose, CA and Seattle, WA.
Covered ISPs include, AT&T, CenturyLink, Charter, Comcast, Cox Communications and Verizon.
ThousandEyes customers serving consumers and SMBs can monitor from one or more ISPs in each location, and compare performance between them. With this visibility and insight, these customers can overcome the challenges of delivering a digital experience that relies on the variable performance of networks they don't own. Operations teams supporting Internet-facing applications, such as customer websites and mobile apps, can rapidly uncover hidden network dependencies to solve performance-impacting issues and build customer loyalty.
In addition to including Broadband ISP vantage points, ThousandEyes has added six new metro locations and increased IPv6-enabled coverage by over 150 percent globally. ThousandEyes now offers nearly 250 Cloud Agent locations across 152 cities around the world, giving its customers unprecedented visibility into the availability and performance of their Internet-facing applications and services.
ThousandEyes Network Intelligence, including the new Broadband ISP vantage points, is now generally available.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...