ThousandEyes Releases Internet Insights
November 13, 2019
Share this

ThousandEyes unveiled Internet Insights, a collectively powered view of global Internet performance.

Internet Insights analyzes common points across billions of service delivery paths in real-time to identify where business-impacting Internet outages are occurring. These insights enable enterprises and service providers to immediately see issues that directly or indirectly impact their users, accurately measure their scope, accelerate the remediation process and confidently communicate what's causing service issues to their customers and employees.

ThousandEyes is measuring more than 8 billion service paths per day, and more than 33 million network traces are collected per hour. These numbers are doubling every six months. Internet Insights leverages the aggregated, de-identified Internet telemetry data from those billions of ongoing measurements to provide a macro view of global internet outages that goes beyond the monitoring scope of any individual organization. Issues detected within ThousandEyes service-level tests are automatically linked to macro views within Internet Insights that display the scope of impact to users and services, as well as the severity and duration of the event within the provider network.

A historical timeline of availability incidents within Internet Insights also gives businesses a historical understanding of availability issues across service providers, helping businesses enforce their vendor SLAs and make informed service provider choices.

"For digital businesses, being able to effectively manage their service delivery across a vast Internet that's made up of countless independent service providers is essential to their ability to generate revenue and protect brand reputation, as today's users expect applications and sites to be reachable and high-performing at all times," said Mohit Lad, co-founder and CEO, ThousandEyes. "By leveraging the collective intelligence of every test that's running on the ThousandEyes platform at any point in time, we're giving enterprises and service providers the indisputable evidence they need to proactively improve the quality of their services, allowing them to provide a superior experience for their customers and employees."

"However resilient the Internet may be, at the end of the day it's still rife with problems that have material impacts on businesses that rely on it existentially for their day-to-day operations," said Shamus McGillicuddy, research director at EMA Research. "Internet Insights gives the collective whole a clear advantage in managing what is inherently a collective problem. Ultimately, faster remediation of service outages improves the overall quality and performance of the global Internet, making worldwide connectivity more reliable than ever."

ThousandEyes Internet Insights is available now.

Share this

The Latest

November 25, 2024

In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...

November 21, 2024

Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...

November 20, 2024

New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...

November 19, 2024

Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...

November 18, 2024

SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...

November 14, 2024

Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...

November 13, 2024

AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...

November 12, 2024

If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...

November 08, 2024

In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...

November 07, 2024

On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...