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The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...
Organizations that are "extremely successful" in advanced operations analytics (AOA) are 20 times more likely to be "very successful" in their hybrid cloud adoptions than those who were only "moderately successful" or less in AOA, according to a new Enterprise Management Associates (EMA) Research Report, The Many Faces of Advanced Operations Analytics ...
Vasona Networks has surveyed more than 1,000 smartphone owners about their mobile broadband performance expectations. This year, 72% of respondents said that they expect “good mobile data performance all of the time” with no hiccups or flaws. This is up 8% from the year before ...
Manufacturers are struggling to deal with increasingly complex IT estates, as 83% of firms report a rise in IT complexity driven by more users, increased locations, new applications and adoption of cloud computing, according to new research from Ipanema Technologies and Loudhouse ...
Mobile monitoring is materially different from web monitoring, mainly due to the nature of the highly capable thick client. At the same time, the trends repeat: in the same way web monitoring quickly evolved to adopt the end user perspective through specific browsers and browser versions, also here, mobile monitoring is irrelevant if you’re not opting to adopt the end user perspective. With that in mind, there are more than a few choices when coming to select your mobile monitoring solution. Here are some principles you want to keep in mind as you decide about your initial foray into this space ...
Enterprises are moving more and more applications to the cloud. While the benefits of the cloud may be clear for applications that can tolerate brief periods of downtime, for mission-critical applications, such as SQL Server, Oracle and SAP, companies need a strategy for high availability (HA) and disaster recovery (DR) protection. Separating the truths and myths of HA and DR in cloud deployments can dramatically reduce data center costs and risks. In this blog, I debunk the following five myths ,,,
99% uptime, or more commonly known as “two nines” in the IT world, still means you’re down over three and a half days per year. If one of those days happened to be Cyber Monday or another peak period, Amazon, Walmart, or Best Buy would definitely be able to see the actual cost and consequences of performance issues. So we decided to do some research and create this infographic around the prevalence of performance issues and how they impact the bottom line. What we found might surprise you ...
Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...
Why isn’t it enough to simply measure network performance? In this post, I will try to explain how UI response time is different than network performance ...
IT Operations professionals are now facing overwhelming amounts of infrastructure-related changes - such as hardware upgrades, OS patching, software upgrades, and server consolidations. Based on the results of a recent survey conducted by Evolven, The IT Operations Analytics Report offers valuable insights into the challenges facing IT Operations, and how IT Operations Analytics (ITOA) can address these issues ...
While exhibiting with the SmartBear AlertSite UXM team in Velocity last week, I managed to skip away from the booth quite a bit to squeeze in as many sessions as possible. The more sessions I attended, the more some common themes started materializing. The three themes that finally emerged are all very different, but are ultimately all related at the end of the day ...
Through offering enterprises greater efficiency, connectedness and flexibility, Unified Communications (UC) software has become one of the most readily adopted technologies of the past five years. However, the allure of connectedness and high definition video-conferencing technology comes at the cost of huge strain on the business network, often to the extent that many networks are simply not equipped to deal with the demands ...
"Leaders" who are investing in new innovation and development capabilities are growing revenue at more than twice the rate of "Laggards", creating an Application Divide in the marketplace, according to a global study commissioned by CA Technologies entitled How to Survive and Thrive in the Application Economy ...
Among the most embarrassing situations for application support teams is first hearing about a critical performance issue from their users. With technology getting increasingly complex and IT environments changing almost overnight, the reality is that even the most experienced support teams are bound to miss a major problem with a critical application or service. One of the contributing factors is their continued reliance on traditional monitoring approaches ...
While Application Performance Management (APM) is a vital tool to ensure application availability and performance, analysis of log data can augment APM to monitor, manage and optimize application performance. From infrastructure, OS and web logs to home grown application logs and 3rd party software logs, you can extract valuable insights – using log analysis technology – that will help you better understand, measure and support your APM strategy. The following are 5 ways log analysis can deliver results beyond APM tools ...
Fragmented approaches to APM are being promoted as solutions to support the DevOps ideal of continuous integration and delivery, but the stark lack of integrated tools in these APM arsenals isn’t likely to make communication and collaboration between dev and ops any easier or more efficient ...
While the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability, according to a new survey by SolarWinds ...
Today's common “hybrid” IT environment of legacy plus cloud plus custom is a pretty chaotic mash-up that is tough to manage, to say the least. One of the most difficult aspects, according to anecdotal evidence uncovered in our discussions with senior IT executives, is proactive visibility and control at the application level. Despite investments in tools and processes that are supposed to enable proactive and preventative support, senior IT executives say their day-to-day mode still tends to be crisis-driven and reactive. Additional layers of anecdotal or incidental feedback as well as “optical” or subjective input contribute to the reactivity ...
In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...
Enterprise content management applications were once viewed as “backend” systems that were primarily focused on archival or records management processes. However, their role in organizations have grown and evolved. A recent survey executed by AIIM and Reveille shows that 80% agree their content systems are now just as critical to their business operations as transactional systems. However, according to the same survey, the majority of respondents (57%) said they had nowhere near the same performance information about the content systems as they do for their transactional systems. Why the disconnect? What can be done to fix this? ...
