Vendor Forum
Optimizing the performance of applications remains a top challenge for most organizations, particularly when those applications are spread across a hybrid IT estate that includes core, public cloud, and edge. Even if there were a magic performance wand, organizations would still need to know there was a problem and then do something about it — at Internet speed ...
In today's digital age, telemetry data (i.e., logs, metrics, events, and traces) helps provide insights into system performance, user behavior, potential security threats, and bottlenecks ... To maximize telemetry data utilization, organizations need to focus on establishing trust in their telemetry pipelines. Here are seven ways telemetry pipelines can help build confidence in data ...
In June, New Relic published the State of Observability for Energy and Utilities Report to share insights, analysis, and data on the impact of full-stack observability software in energy and utilities organizations' service capabilities. Here are eight key takeaways from the report ...
The rapid rise of generative AI (GenAI) has caught everyone's attention, leaving many to wonder if the technology's impact will live up to the immense hype. A recent survey by Alteryx provides valuable insights into the current state of GenAI adoption, revealing a shift from inflated expectations to tangible value realization across enterprises ... Here are five key takeaways that underscore GenAI's progression from hype to real-world impact ...
As software development grows more intricate, the challenge for observability engineers tasked with ensuring optimal system performance becomes more daunting. Current methodologies are struggling to keep pace, with the annual Observability Pulse surveys indicating a rise in Mean Time to Remediation (MTTR). According to this survey, only a small fraction of organizations, around 10%, achieve full observability today. Generative AI, however, promises to significantly move the needle ...
Enterprises are putting a lot of effort into improving the digital employee experience (DEX), which has become essential to both improving organizational performance and attracting and retaining talented workers. But to date, most efforts to deliver outstanding DEX have focused on people working with laptops, PCs, or thin clients. Employees on the frontlines, using mobile devices to handle logistics ... have been largely overlooked ...
At the forefront of this year's findings, from the Flexera 2024 State of ITAM Report, is the critical gap between software asset management (SAM) and FinOps (cloud financial management) teams. This year, 32% of SAM teams reported having significant interactions with FinOps teams. While this marks an improvement from last year's 25%, it highlights the persistent challenge of integrating these two essential functions ...
Information technology serves as the digital backbone for doctors, nurses, and technicians to deliver quality patient care by sharing data and applications over secure IT networks. To help understand the top IT trends that are impacting the healthcare industry today, Auvik recently released a companion analysis for its 2024 IT Trends Report ...
IT and Operations leaders across a range of industries are enthusiastically — and nearly unanimously — on board with artificial intelligence ... However, more than 1,200 global enterprise Operations and IT leaders surveyed in May also cited barriers to the widespread, enterprise-wide adoption of AI, identifying several issues they need to address before they can take full advantage of everything AI has to offer ...
One of the key drivers today for modernizing legacy applications is to leverage the emerging capabilities of Artificial Intelligence ... In this blog, we will look at how Generative AI (GenAI) services are emerging in ways that can help reduce the effort and overall risk inherent in these initiatives ...
With the rise of digital transformation and the increasing reliance on applications for business operations, the need for application performance management (APM) has become more critical ... This blog explains what APM is all about, its significance and key features ...
Generative AI (GenAI) has captured significant attention by redefining content creation and automation processes. Despite this surge in GenAI's popularity, it's crucial to highlight the continuous, vital role of machine learning (ML) in underpinning crucial business functions. This era is not about GenAI replacing ML; rather, it's about these technologies collaborating to supercharge intelligent automation across industries ...
In May, New Relic published the State of Observability for IT and Telecommunications Report to share insights, statistics, and analysis on the adoption and business value of observability for the IT and telecommunications industries. Here are five key takeaways from the report ...
The rapidly evolving nature of the industry, particularly with the recent surge in generative AI, can catch firms off-guard, leaving them scrambling to adapt to new trends without the necessary funds ... This blog will discuss effective strategies for optimizing cloud expenses to free up funds for emerging AI technologies, ensuring companies can adapt and thrive without financial strain ...
Generative Artificial Intelligence (GenAI) is continuing to see massive adoption and expanding use cases, despite some ongoing concerns related to bias and performance. This is clear from the results of Applause's 2024 GenAI Survey, which examined how digital quality professionals use and experience GenAI technology ... Here's what we found ...
Many times customers want to know why their measured performance doesn't match the speed advertised (by the platform vendor, software vendor, network vendor, etc). Assuming the advertised speeds are (a) within the realm of physical possibility and obeys the laws of physics, and (b) are real achievable speeds and not "click-bait," there are at least ten reasons for being unable to achieve advertised speeds. In situations where customer expectations and measured performance don't align, use the following checklist to help determine the reason(s) why ...
With so many systems potentially impacting applications performance, it is critical to find ways to separate insights from data that is often white noise. When cross-functional teams have clear alignment on what KPIs matter to them and their users' experiences, they can implement tools and processes that best support them. In the end, there must be collective ownership ...
Companies are struggling with the challenges posed by technical debt within their increasingly complex software architectures. As a result, nearly eight in ten (77%) organizations have implemented enterprise-wide initiatives to directly address technical debt ...
As IT practitioners, we often find ourselves fighting fires rather than proactively getting ahead ... Many spend countless hours managing several tools that give them different, fractured views of their own work — which isn't an effective use of time. Balancing daily technical tasks with long-term company goals requires a three-step approach. I'll share these steps and tips for others to do the same ...
IT service outages are more than a minor inconvenience. They can cost businesses millions while simultaneously leading to customer dissatisfaction and reputational damage. Moreover, the constant pressure of dealing with fire drills and escalations day and night can take a heavy toll on ITOps teams, leading to increased stress, human error, and burnout ...
