Vendor Forum
VMware's 2022 State of Observability found that companies are still grappling with increasing complexity and a lack of visibility — with 97% reporting challenges in their ability to monitor cloud application environments. In this blog, I'll outline key takeaways, including how cloud-native apps have rapidly grown in complexity, why the perception of observability has shifted, and what challenges still need to be addressed ...
A recent survey indicated over half of the respondents (58%) expected to have AVD technology in production within two years ... While AVD is gaining traction, IT teams are looking for ways to better deliver application performance and satisfy the end user's expectations of seamless productivity. The survey found the two biggest complaints from IT pros are slow application performance (47%) and slow logons (40%). Supporting video calls, more efficient monitoring of all AVD elements and solving latency problems are among other key issues ...
IT teams need modern technologies to identify valuable data insights from the oceans of data businesses collect today, according to a new report. The report found that 71% of the 1,303 chief information officers (CIOs) and other IT decision makers surveyed say the colossal amount of data generated by cloud-native technology stacks is now beyond human ability to manage ...
IT operations is a metrics-driven function and teams should keep score as a core practice. Services and sub-services break, alerts of varying quality come in, incidents are created, and services get fixed. Analytics can help IT teams improve these operations ...
Big Data makes it possible to bring data from all the monitoring and reporting tools together, both for more effective analysis and a simplified single-pane view for the user. IT teams gain a holistic picture of system performance. Doing this makes sense because the system's components interact, and issues in one area affect another ...
IT engineers and executives are responsible for system reliability and availability. The volume of data can make it hard to be proactive and fix issues quickly. With over a decade of experience in the field, I know the importance of IT operations analytics and how it can help identify incidents and enable agile responses ...
Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...
Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...
In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...
As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...
US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...
Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...
In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...
The findings of the 2022 Observability Forecast offer a detailed view of how this practice is shaping engineering and the technologies of the future. Here are 10 key takeaways from the forecast ...
With hybrid work now a permanent part of the employee experience, the role of IT has taken center stage. For many organizations, business continuity relies even more on having the right technology and systems in place to support increasingly distributed teams and customers ...
Every business is in a constant battle to maximize efficiency, minimize toil, and scale sustainably in a moment of macroeconomic pressure. These goals are challenging in the best of times, but our current environment — continued staffing shortages, hiring freezes, and economic uncertainty — all make it significantly harder ...
Businesses need happy customers in order to survive, and infrastructure teams need to meet reliability goals efficiently. Large cloud-native companies pioneered the service level objective (SLO) method to create a scalable relationship between operational staff and software services while maintaining customer loyalty and cost controls ...
Building strong customer relationships via digital channels is no simple task for retailers given the seemingly endless number of digital platforms, devices, payment methods and technologies available today. So how can today's retailers ensure their digital offerings overcome these challenges and attract and retain the valuable customers they desperately need? ...
As users depend more and more on your services, maintaining excellent reliability becomes more important ... But as you progress on your reliability journey, you'll find that it isn't really about a single destination. As services change and demand grows, reliability will need to grow alongside it. Understanding how to prioritize your reliability investments is a process we can break down into six steps ...
A recent report by Workspot, State of End-User Computing and Remote Work highlights the consequences of the shift to remote and hybrid workstyles and how IT leaders are responding ... The report provides insights into three key areas and highlights the steps IT leaders are taking to mitigate risk and future proof their business ...
