Vendor Forum
Code working perfectly doesn't matter much if apps aren't reaching customers, or are negatively impacted by network latency or outages. All the customer cares about is how they are enjoying an app. To effectively guarantee application availability and usage satisfaction, DevOps teams need to leverage three important application assurance data sets into their delivery automation logic ...
UK businesses have attained high levels of business-IT alignment in of all sizes, with IT pros demonstrating strong business understanding and business pros exhibiting strong IT knowledge to increase business performance, according to a new survey by ManageEngine ...
One area that enables enterprises to reduce complexity and streamline operations is their virtual desktop infrastructure (VDI). Virtualization is a linchpin of digital transformation and effectively optimizing an enterprise's VDI is essential to moving forward with digital technologies. Delivering the best possible VDI performance means taking a fresh look at what "desktop" means today. The endpoint, or desktop, now can be a physical thin client, a software-defined thin client, a traditional laptop, a phone or tablet. To reduce operational waste and achieve better performance across the desktop environment, consider these five actions ...
In incident management, we often overlook the simple things in favor of trying to do too much, too soon. Why not make sure we've done the fundamentals properly? ...
The Input/Output Operations per Second (I/O) capabilities of modern computer systems are truly a modern wonder. Yet no matter how powerful the processors, no matter how many cores, how perfectly formed the bus architecture, or how many flash modules are added, somehow it never seems to be enough ...
By taking advantage of performance monitoring, IT and business decision makers can gain better visibility into their cloud and application performance. Dedicated performance monitoring has become essential for providing visibility into all areas of application performance and keeping the business running optimally ...
Asia-Pacific is at the forefront of the cloud revolution. Yet while developed APAC countries, such as Hong Kong and Singapore, are leading the way in cloud adoption, emerging markets in the region are trailing behind. The decentralized cloud – or the "Crowd Cloud" – will bring these markets into the 21st century by making the cloud accessible to all ...
When it comes to Digital Experience Monitoring (DEM) — a strategy that can significantly improve visibility into and performance of systems affecting digital experiences, and quell issues that negatively affect customer experience and businesses overall — a majority of businesses are behind the curve ...
Once a catch-all buzzword, "digital transformation" is now an impossible-to-ignore strategic underpinning of leading businesses. In fact, APMdigest made digital transformation a "hot topic" for 2017, recognizing that its importance will continue to grow as more and more organizations embrace it ...
Recognizing that the old way of handling customer service interactions is no longer enough, many forward-thinking businesses are turning to digital technologies that connect people, systems, and workflows across the entire organization. Considering that nearly half of US consumers have switched service providers in the past year due to poor service, businesses would be wise to take a closer look at what's driving the changes in customer service and what they can do to keep up ...
The SolarWinds IT Trends Report 2017: Portrait of a Hybrid IT Organization revealed a lack of trust in the hybrid IT era between IT professionals and their cloud services providers (CSP). In fact, the survey found that the majority of IT professionals (62 percent) only somewhat trust their CSPs ...
As user performance demands have skyrocketed in recent years, organizations have expanded their infrastructures. The volume of performance monitoring information and alerts creates a confusing cacophony, like being at a party and trying to listen to ten conversations at once. This kind of environment could be prime for alert fatigue – issues being raised but ignored due to burnout. This is complete insanity in the 21st century. A new approach to managing IT alerts and issues raised through performance monitoring is needed ...
With today's distributed application architectures becoming more common, a technique called multi-segment analysis, can greatly help IT professionals pinpoint the location and cause of latency or other application performance issues ...
More than three quarters of Australian consumers will leave a digital (website or mobile) app or service in one minute or less if it is unresponsive or slow, according to a new survey from PagerDuty ...
Global enterprise WAN traffic is growing about 200% annually, according to the 2017 State of the WAN Report from Aryaka ...
SysAdmins don't have a "quick fix" button on their keyboards, which is why their efforts make them the unsung heroes of the data center. To celebrate SysAdmins in honor of System Administrator Day 2017, SolarWinds asked its THWACK community to caption 12 scenes to illustrate the challenges they face every day — not to mention their wit — and we captured a few of our favorites here ...
Consumers aren't patient, and they are only one back-button click from Google search results and competitors' websites. A one-second delay can bump the bounce rate by almost 50 percent on mobile, and a two-second delay more than doubles it ...
Optimizing online web performance is critical to keep and convert customers and achieve success for the holidays and the entire retail year. Recent research from Akamai indicates that website slowdowns as small as 100 milliseconds can significantly impact revenues ...
It's no surprise that web application quality is incredibly important for businesses; 99 percent of those surveyed by Sencha are in agreement. But despite technological advances in testing, including automation, problems with web application quality remain an issue for most businesses ...
Organizations are encountering user, revenue or customer-impacting digital performance problems once every five days, according a new study by Dynatrace. Furthermore, the study reveals that individuals are losing a quarter of their working lives battling to address these problems ...
