Vendor Forum
Digital experience affects employee engagement and can have a lasting impact on company culture, retention and overall output. To advance digital employee experience (DEX) within organizations, IT teams need increased visibility across the IT environment. Here are the 5 key best practices for improving digital employee experience ...
Microsoft is crushing it with Office 365, and in turn, most enterprise knowledge workers are sitting in front of Office Apps and services all day long. Therefore, the importance of Digital Experience Monitoring solutions for monitoring Office 365 keeps growing too ...
Office 365 Digital Experience Monitoring (DEM) is critical to most every enterprise these days. Why? It's clear Microsoft 365 is winning when it comes to collaboration and productivity with more innovation, polish and features than other platforms. Most enterprises are dependent on Office 365. Therefore, the importance of Digital Experience Monitoring solutions for monitoring Office 365 keeps growing too ...
Prior to our current reality in the "new normal," consumers were already reliant on devices to remain connected and carry out daily tasks. Add a global health pandemic to this predisposition for stress and you have a user group that is less forgiving of the dreaded spinner wheel than ever before ...
On Wednesday, May 6th, iOS users all over the world experienced an app crash when they tried to open popular apps such as TikTok, GroupMe, Spotify, and Pinterest. How did simultaneous crashes occur across so many independent apps? What's the common thread that would cause widespread app crashes? Turns out, it was a change in behavior in the Facebook API ...
Keeping networks operational is critical for businesses to run smoothly. The Ponemon Institute estimates that the average cost of an unplanned network outage is $8,850 per minute, a staggering number. In addition to cost, a network failure has a negative effect on application efficiency and user experience ...
As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to SolarWinds IT Trends Report 2020: The Universal Language of IT ...
Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...
As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...
The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...
The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...
Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...
The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...
The global pandemic has radically changed how enterprise IT services are consumed, both in the short and long term. Here's how AIOps can help IT Ops teams ...
In your organization, the wide area network (WAN) is probably the least of an application developer's concern, but one of the most vital in terms of delivering application performance over the internet or across your private corporate network. CIOs quickly realize that a good network can either be a great enabler for digital transformation initiatives or a bottleneck. The COVID-19 situation has further put a spotlight on the WAN as an agent of change ...
IT challenges and poor digital work experiences are costing businesses tens of millions of dollars in lost work time and that the problem is much bigger than IT leaders realize, according to The Experience 2020 Report: Digital Employee Experience Today from Nexthink ...
For technology professionals who are now adapting to remote environments, I've compiled some techniques I've learned and cultivated over the years on how to manage a distributed, homebound workforce and work effectively ...
The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...
Most of us have personally felt the effects of an application failing on us on some level. Sometimes, the impact a software outage has on us is trivial — we are temporarily unable to book a flight for vacation, we are forced to call a customer service rep rather than using an online portal, or we're unable to watch an on-demand movie. While frustrating, these experiences are often inconvenient rather than catastrophic. But what about when the application failure has much larger implications? ...
The prospect of digital transformation for smaller retailers (and convenience stores in particular) often raises the traditional concerns about security, cost, or a lack of skilled IT staff — leading to the feeling that it's just too daunting to undertake. The good news is that retailers of any size can now begin their own digital transformation journey by selectively introducing technologies that quickly make their business more competitive. Here are five key steps smaller retailers can take to streamline their journey ...
