Vendor Forum
On average, 83 percent of consumers in all markets are affected negatively by poor website or app performance. These alarming statistics are often born out of great web functionality expectations gone wrong. With APIs driving much of the new functionality on today's e-commerce driven sites, thorough testing has become more important than ever before ...
Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica. In a clear call to action for organizations around the world, Apica’s survey found that three quarters of respondents expect websites and apps to perform faster than they did three years ago ...
You've heard of DevOps and SecOps, but NetOps? NetOps is a natural progression of legacy Network Operations to foster more efficient and resilient infrastructures through automation and intelligence. The efficacy of NetOps personnel is reliant upon understanding five key elements of a NetOps Platform and how to best utilize and implement each ...
Legacy infrastructures are holding back their cloud and digital strategies, according to the Riverbed Future of Networking Global Survey 2017. Nearly all survey respondents agree that legacy network infrastructure will have difficulty keeping pace with the changing demands of the cloud and hybrid networks ...
Code working perfectly doesn't matter much if apps aren't reaching customers, or are negatively impacted by network latency or outages. All the customer cares about is how they are enjoying an app. To effectively guarantee application availability and usage satisfaction, DevOps teams need to leverage three important application assurance data sets into their delivery automation logic ...
One area that enables enterprises to reduce complexity and streamline operations is their virtual desktop infrastructure (VDI). Virtualization is a linchpin of digital transformation and effectively optimizing an enterprise's VDI is essential to moving forward with digital technologies. Delivering the best possible VDI performance means taking a fresh look at what "desktop" means today. The endpoint, or desktop, now can be a physical thin client, a software-defined thin client, a traditional laptop, a phone or tablet. To reduce operational waste and achieve better performance across the desktop environment, consider these five actions ...
In incident management, we often overlook the simple things in favor of trying to do too much, too soon. Why not make sure we've done the fundamentals properly? ...
The Input/Output Operations per Second (I/O) capabilities of modern computer systems are truly a modern wonder. Yet no matter how powerful the processors, no matter how many cores, how perfectly formed the bus architecture, or how many flash modules are added, somehow it never seems to be enough ...
By taking advantage of performance monitoring, IT and business decision makers can gain better visibility into their cloud and application performance. Dedicated performance monitoring has become essential for providing visibility into all areas of application performance and keeping the business running optimally ...
Asia-Pacific is at the forefront of the cloud revolution. Yet while developed APAC countries, such as Hong Kong and Singapore, are leading the way in cloud adoption, emerging markets in the region are trailing behind. The decentralized cloud – or the "Crowd Cloud" – will bring these markets into the 21st century by making the cloud accessible to all ...
When it comes to Digital Experience Monitoring (DEM) — a strategy that can significantly improve visibility into and performance of systems affecting digital experiences, and quell issues that negatively affect customer experience and businesses overall — a majority of businesses are behind the curve ...
Once a catch-all buzzword, "digital transformation" is now an impossible-to-ignore strategic underpinning of leading businesses. In fact, APMdigest made digital transformation a "hot topic" for 2017, recognizing that its importance will continue to grow as more and more organizations embrace it ...
Recognizing that the old way of handling customer service interactions is no longer enough, many forward-thinking businesses are turning to digital technologies that connect people, systems, and workflows across the entire organization. Considering that nearly half of US consumers have switched service providers in the past year due to poor service, businesses would be wise to take a closer look at what's driving the changes in customer service and what they can do to keep up ...
The SolarWinds IT Trends Report 2017: Portrait of a Hybrid IT Organization revealed a lack of trust in the hybrid IT era between IT professionals and their cloud services providers (CSP). In fact, the survey found that the majority of IT professionals (62 percent) only somewhat trust their CSPs ...
As user performance demands have skyrocketed in recent years, organizations have expanded their infrastructures. The volume of performance monitoring information and alerts creates a confusing cacophony, like being at a party and trying to listen to ten conversations at once. This kind of environment could be prime for alert fatigue – issues being raised but ignored due to burnout. This is complete insanity in the 21st century. A new approach to managing IT alerts and issues raised through performance monitoring is needed ...
With today's distributed application architectures becoming more common, a technique called multi-segment analysis, can greatly help IT professionals pinpoint the location and cause of latency or other application performance issues ...