Vendor Forum
A long-running study of DevOps practices ... suggests that any historical gains in MTTR reduction have now plateaued. For years now, the time it takes to restore services has stayed about the same: less than a day for high performers but up to a week for middle-tier teams and up to a month for laggards. The fact that progress is flat despite big investments in people, tools and automation is a cause for concern ...
Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...
Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...
Companies have historically relied on tools that warn IT teams when their digital systems are experiencing glitches or attacks. But in an age where consumer loyalty is fickle and hybrid workers' Digital Employee Experience (DEX) is paramount for productivity, companies cannot afford to retroactively deal with IT failures that slow down employee productivity ...
The digital landscape is continually evolving, and as businesses strive to provide exceptional user experiences, digital quality becomes a critical factor in ensuring customer satisfaction ...
The modern world relies on applications: every business, regardless of industry, depends on them to varying degrees. Whether you operate a hospital, an e-commerce business, a farm or a factory, applications play a central role in day-to-day operations. Even a few minutes of application downtime can have disastrous consequences ... To effectively manage application experience (AX) and user experience (UX), businesses need greater visibility into the networks. This can be achieved through application-aware network performance monitoring (NPM) technologies ...
It's no secret that IT modernization has become one of the most critical ways for a business to stay competitive and ahead of the curve. But even while that notion is clear, the path toward achieving modernization is not. IT leaders today are bombarded with all kinds of trends and technologies that make the task of modernizing a complex, even risky endeavor. With so many options to choose from, where do IT leaders' priorities fall? ...
One often overlooked area when it comes to reducing costs is the total cost of ownership (TCO) of software ... Reducing TCO can lead to huge savings, but requires a strategic approach that balances the minimizing of unnecessary expenditure with the need to optimize efficiency and improve business outcomes ...
The internet is generally said to have been born in 1989, and since then, every 11 years, there have been significant changes to core networking technology. Why? Because as enterprise networks grew, they required additional scale, speed, reliability, security, and privacy ... So, we're due for a big shift ...
In 2023, cloud computing has become commonplace across tech and non-tech organizations around the world ... But are organizations prepared for public clouds? ...
To accomplish application integrations, IT developers will increasingly have a choice between GraphQL and REST APIs for web client interfaces ... But which one is better? Spoiler alert: it's GraphQL, and here's why ...
As the world becomes increasingly connected, the demand for faster and more reliable mobile networks continues to grow. 5G is the latest mobile network technology that promises faster speeds, lower latency, and higher reliability. However, implementing 5G requires mobile network operators to transform their organizations and adopt a DevOps mindset ...
We heard from over 650 CIOs across the world on how they are spearheading the transformation of their organizations equipped with future-ready networks to anticipate change, scale and adapt swiftly in today's hyperconnected world ...
In today's digital world, cloud migration is essential for organizations looking to modernize their data infrastructure ... Let's discuss some practical solutions for a seamless cloud migration experience. Whether you're a small business or a large enterprise, these tips can help organizations overcome the hurdles of cloud migration to modernize their data infrastructure ...
Despite the overwhelming enthusiasm around hybrid cloud infrastructures, hurdles remain around cloud optimization, according to the 2023 Cloud Impact Study, commissioned by Aptum. The study also reveals the untapped potential IT leaders should implement. A few notable highlights include ...
Prior to undertaking a Kubernetes deployment, IT leaders need to be aware of the potential pitfalls and how to address them, and optimizing costs might be the most important consideration ... It's important for IT leaders to look at three ways to keep surprise costs low and optimize their spend, all without having to scale back on deployments ...
Nearly all CIOs have seen IT automation projects get derailed, often because they try to do too much. But the IT skills gaps, layoffs or flat budgets and the increasing complexity of networks, automation is often the only way to scale up network management processes ... Any repetitive network management tasks can, and arguably should, be automated. Here are four examples of tasks that can be automated successfully with today's technology ...
A recent survey sponsored by airSlate took a deeper look into what's happening across IT and Ops departments and how embracing automation can get everyone back on track ...
The journey of maturing observability practices for users entails navigating peaks and valleys. Users have clearly witnessed the maturation of their monitoring capabilities, embraced DevOps practices, and adopted cloud and cloud-native technologies. Notwithstanding that, we witness the gradual increase of the Mean Time To Recovery (MTTR) for production issues year over year ...
Developers need a tool that can be portable and vendor agnostic, given the advent of microservices. It may be clear an issue is occurring; what may not be clear is if it's part of a distributed system or the app itself. Enter OpenTelemetry, commonly referred to as OTel, an open-source framework that provides a standardized way of collecting and exporting telemetry data (logs, metrics, and traces) from cloud-native software ...
