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Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?
IBM projects another strong shopping season with online sales projected to increase 15 percent over the five-day period between Thanksgiving and Cyber Monday ...
There are a lot of apps being developed and hosted in the cloud, and those teams have a significant need to monitor and manage app performance. But what about the customers of those apps and services – IT and business operations teams that purchase and maintain portfolios of cloud apps for their organizations? They still support users who expect them to maintain high application service levels regardless of where the app runs. Unfortunately, most APM solutions on the market today aren't well suited to their needs. This is why many organizations who already have a myriad of systems management and monitoring tools are seeking alternatives able to help them manage their cloud-based apps. It's this gap – and emerging IT business operations customer base for APM – that will define the APM landscape in the years to come ...
With Halloween here, it is a fitting time to take a look at some of the most critical challenges facing companies as they put systems in place to optimize application performance in order to deliver great experiences to end-users. Optimizing application performance to deliver high-quality, frictionless user experiences across all devices and all channels isn’t easy, especially if you’re struggling with these frightening issues ...
On Halloween, there's no shortage of horror movies to scare and entertain you. Among the usual cast of creepy characters, zombies are among the most popular underdogs. They're (often) embarrassingly slow and brainless. They have terrible personal hygiene. They can't operate machinery of any kind, they can't drive and they don't know how to use a computer or a smartphone. Speaking of technology, network zombies, on the other hand, are an all too real menace for the modern-day IT administrator ...
APM tools have evolved over the last decade to cater to application complexity and yet be able to troubleshoot application performance issues quickly. Let us look at some of the key features and visualization techniques that are enabling quicker troubleshooting ...
The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...
Organizations that are "extremely successful" in advanced operations analytics (AOA) are 20 times more likely to be "very successful" in their hybrid cloud adoptions than those who were only "moderately successful" or less in AOA, according to a new Enterprise Management Associates (EMA) Research Report, The Many Faces of Advanced Operations Analytics ...
Vasona Networks has surveyed more than 1,000 smartphone owners about their mobile broadband performance expectations. This year, 72% of respondents said that they expect “good mobile data performance all of the time” with no hiccups or flaws. This is up 8% from the year before ...
Manufacturers are struggling to deal with increasingly complex IT estates, as 83% of firms report a rise in IT complexity driven by more users, increased locations, new applications and adoption of cloud computing, according to new research from Ipanema Technologies and Loudhouse ...
Mobile monitoring is materially different from web monitoring, mainly due to the nature of the highly capable thick client. At the same time, the trends repeat: in the same way web monitoring quickly evolved to adopt the end user perspective through specific browsers and browser versions, also here, mobile monitoring is irrelevant if you’re not opting to adopt the end user perspective. With that in mind, there are more than a few choices when coming to select your mobile monitoring solution. Here are some principles you want to keep in mind as you decide about your initial foray into this space ...
Enterprises are moving more and more applications to the cloud. While the benefits of the cloud may be clear for applications that can tolerate brief periods of downtime, for mission-critical applications, such as SQL Server, Oracle and SAP, companies need a strategy for high availability (HA) and disaster recovery (DR) protection. Separating the truths and myths of HA and DR in cloud deployments can dramatically reduce data center costs and risks. In this blog, I debunk the following five myths ,,,
99% uptime, or more commonly known as “two nines” in the IT world, still means you’re down over three and a half days per year. If one of those days happened to be Cyber Monday or another peak period, Amazon, Walmart, or Best Buy would definitely be able to see the actual cost and consequences of performance issues. So we decided to do some research and create this infographic around the prevalence of performance issues and how they impact the bottom line. What we found might surprise you ...
Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...
Why isn’t it enough to simply measure network performance? In this post, I will try to explain how UI response time is different than network performance ...
IT Operations professionals are now facing overwhelming amounts of infrastructure-related changes - such as hardware upgrades, OS patching, software upgrades, and server consolidations. Based on the results of a recent survey conducted by Evolven, The IT Operations Analytics Report offers valuable insights into the challenges facing IT Operations, and how IT Operations Analytics (ITOA) can address these issues ...
While exhibiting with the SmartBear AlertSite UXM team in Velocity last week, I managed to skip away from the booth quite a bit to squeeze in as many sessions as possible. The more sessions I attended, the more some common themes started materializing. The three themes that finally emerged are all very different, but are ultimately all related at the end of the day ...
Through offering enterprises greater efficiency, connectedness and flexibility, Unified Communications (UC) software has become one of the most readily adopted technologies of the past five years. However, the allure of connectedness and high definition video-conferencing technology comes at the cost of huge strain on the business network, often to the extent that many networks are simply not equipped to deal with the demands ...
"Leaders" who are investing in new innovation and development capabilities are growing revenue at more than twice the rate of "Laggards", creating an Application Divide in the marketplace, according to a global study commissioned by CA Technologies entitled How to Survive and Thrive in the Application Economy ...
Among the most embarrassing situations for application support teams is first hearing about a critical performance issue from their users. With technology getting increasingly complex and IT environments changing almost overnight, the reality is that even the most experienced support teams are bound to miss a major problem with a critical application or service. One of the contributing factors is their continued reliance on traditional monitoring approaches ...
