APM
Your enterprise network — and all the applications running on it — is the foundation for how every single employee gets his or her work done. E-mail, VoIP, CRM, ERP and every other custom or off-the-shelf application runs on your network. In order to provide these applications to end-users, more enterprises are adopting a hybrid enterprise model that incorporates a mix of on-premises and cloud-hosted apps, and of networks comprised of private, public Internet infrastructure. This makes monitoring applications and network performance a lot more challenging, more time-consuming and therefore costlier for IT. A key question you must ask yourself when determining whether you have the necessary visibility into your network and all the applications running on it: Do I know what I need to monitor? ...
The "point of delivery", which is where users access composite apps, is the only perspective from which user experience should be evaluated. Thus, the most relevant metric for IT teams is not about infrastructure utilization. Instead, it is at what point of utilization the user experience begins to degrade. This means transaction completion. If transactions do not complete, user experience suffers as does business performance ...
Dynatrace’s Chief Marketing Officer Nicolas Robbe talks about Application Performance Management (APM), and the company’s ongoing business transformation and future outlook – including the merger with Keynote announced today ...
The development of new and more complex business technologies happens so quickly now that they are starting to outpace the rate at which IT organizations can effectively monitor the entire IT infrastructure and react to problems. This is particularly true as more enterprises adopt a hybrid model with some resources managed in the data center and some in cloud or SaaS-based environments. Simultaneously, IT organizations have become increasingly siloed as different personnel develop skillsets specific to different pieces of the IT infrastructure, such as database management, the network, information security, etc. As a result, the “war room” – where IT personnel gather to diagnose and fix a problem – more often than not devolves into a session of finger pointing and delays. Remedying this situation demands a new approach to managing performance that enables IT to become more proactive instead of reactive, and more collaborative instead of siloed ...
The PADS (Performance Analytics and Decision Support) Framework is a more strategic approach to linking next-generation performance management and big data analytics technologies. It establishes best practices for assuring user experience, reducing risk and improving decision making. The Framework provides real-time intelligence that enables companies to build customer satisfaction and loyalty, and improve operational efficiency ...
IT Central Station — leading review site used by enterprise tech professionals to research APM and other solutions in order to make informed buying decisions — is offering a free report on APMdigest.
It is easy to feel that so called "second generation" APM tooling rules the world. And for good reason, many would argue – certainly the positive disruptive effects of support for highly distributed / Service Orientated architectures, and the requirements of many fast moving businesses to support a plethora of different technologies are a powerful dynamic. That leaves aside the undoubted advantages of comprehensive traffic screening (as opposed to "hard" sampling), ease of installation and commissioning (relative in some cases), user accessibility, flexible reporting and tighter productive association between IT and business – in short, empowering the DevOps and PerfOps revolution. So, modern APM is certainly well attuned to the requirements of current business. What's not to like? Could these technologies have an Achilles heel? ...
Reveille has compiled industry statistics to create a new infographic that reveals a lack of in-depth visibility into business-critical Enterprise Content Management (ECM) applications’ components, processes, and service levels.
The PADS (Performance Analytics Decision Support) Framework helps companies take a more strategic approach to user experience. It's a framework that lets IT and business management understand the link between next-generation Application Performance Management (APM) and big data analytics to enable improved application governance and operational performance. Across industry sectors, companies that unify APM and user experience outperform their peer group in financial results and market valuation. These companies also use 30% fewer tools to achieve these results. The majority have consolidated onto a core platform from one vendor, with tactical deployments of other vendor solutions for specific use cases, departments or technologies. They consistently deliver stellar user experiences with greater IT productivity and lower costs than their less-performing peers ...
We conducted a performance diagnostic session on a live e-commerce website, and after our first initial glance at their landing page we saw the usual performance suspects. Some of the highlights we found on the website we analyzed during the performance clinic are below ...
Last December, my APMdigest prediction for 2015 was:"The advent of the “Internet of Things” (IoT) will elevate the importance of implementing powerful, easy-to-use and cost-effective APM solutions as a rapidly expanding universe of end-points are connected by software-enabled sensors and systems." Less than halfway through the new year and we're seeing the market activity around IoT opportunities accelerate ...
In the world of Application Performance Management (APM) it is always better to enlist more than one entity to help solve the mystery of performance problems. Gathering facts related to a crime is essential, and can be likened to utilizing an APM solution for solving application performance problems. The more information about an application’s behavior that you can obtain, along with understanding its idiosyncrasies within the environment, the more likely you will be able to pinpoint root causes of performance issues ...
Companies are rapidly adopting DevOps practices to create higher-quality software faster and more efficiently to improve customer experience, lower IT costs and enhance productivity. But the key to success for software-driven businesses is delivering value with BizDevOps ...
The world we monitor has changed. This change all starts with shifts in software development, the Internet, and the expectations of end users — each evolving rapidly and because of each other. Software development has moved from one development team building end-to-end applications for a mostly homogenous set of users to many teams assembling software components into an application for a more diverse set of users. Now, they have high expectations for software performance, led by the prevalence of consumer applications such as Facebook, Instagram, Twitter, YouTube, where everything is fast and mostly seamless. It is the confluence of these shifts that puts API performance front and center ...
Choosing the right IT management software is sometimes like looking for a needle in a haystack. There's so much to choose from, and it all seems to do the same thing and is claimed to be fantastic. But things aren't always what they seem. In a world that's changing faster than ever, virtualization and commodity hardware make it extremely difficult for your organization to choose the right tools. To point you in the right direction, I have set out 6 basic rules ...
True Application Performance Monitoring cross-cuts many IT tiers: network infrastructure, physical and virtual infrastructure, databases, mobile devices, etc. An ideal Application Performance Monitoring solution provides visibility over any infrastructure, for any app and any audience ...
Explaining why your CEO should care about APM is not always an easy task. Your CEO wants to know in as little time as possible what it is, why I need it, and how it works, perhaps in that order. Here is how to translate APM into CEO-speak and improve your chances of executive buy-in ...
After speaking to thousands of APM users during my time with Gartner, I have seen 5 key issues that cause APM failures ...
With the proliferation of composite applications for cloud and mobility, monitoring individual components of the application delivery chain is no longer an effective way to assure user experience. IT organizations must evolve toward a unified approach that promotes collaboration and efficiency to better align with corporate return on investment (ROI) and risk management objectives ...
As March Madness continues to be a digitally driven event with a large US following, IT knows the business network will be put under additional stress and employee productivity will decline amid the tournament frenzy and all-consuming bracket. This is especially true during the first two days of the tournament when early round games take place during peak work hours. To help better prepare organizations for the oncoming flurry, we've put together our own "Final Four" list of actions every IT team can take to ensure networks don't come down with the nets ...
March Madness is basketball ecstasy for college hoops fans. But it's network agony for the organizations and IT managers forced to deal with severe strains on the network and threats of poorly performing applications. Of course, ever-increasing cloud usage and bring your own device (BYOD) policies only heighten the challenge for IT. With a little bit of proactive planning and with the right performance management tools in place, IT Ops can accurately monitor, identify and address application and network performance issues before they can impact the business. Here are a few tips to make sure administrators stay sane during March Madness ...
Retailers confirm that you should have a site performance plan in place, according to the AppDynamics Holiday Web and Mobile Site Performance Review. Here’s the evidence: Retail sites with a site performance troubleshooting process in place were 92 percent more likely to meet or exceed their revenue goals for Black Friday, according to the survey of retail executives ...
As discussed in a previous blog, selecting the right APM for DevOps is an “EPIC” decision. Easy, Proactive, Intelligent, and Collaborative is a user-driven approach to APM focused squarely on helping ITOps teams succeed at managing application performance ...
In Part 3 of this interview, Cameron Haight, Gartner Research VP, IT Operations, discusses the new focus of his research: Application Performance Management ...
Unplanned application downtime costs the Fortune 1000 from $1.25 billion to $2.5 billion every year, according to an IDC report: DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified. The report brings to light the real costs and impact of outages, and offers real insights into the adoption and impact of DevOps practices in large enterprises ...
