Monitoring
Enterprises are not prioritizing holistic monitoring technology and are missing the opportunity for early issue identification that could prevent customer-impacting problems and, ultimately, damage to the company’s reputation, according to a study conducted by Forrester Consulting on behalf of Virtual Instruments ...
According to the 2014 Application Troubleshooting Survey, conducted by Stackify, 37% of respondents rely on user notifications to identify issues, and many problems take more than a half day to rectify. However, the survey also revealed that adoption of next generation unified application troubleshooting tools drastically improves response times and minimizes customer impact ...
Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?
The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...
According to eMarketer, as of 2014 Americans consume more media using mobile devices than laptops and desktops combined. This shift in consumer behavior is also occurring within corporations, as employees increasingly rely on mobile devices for their work. With such a surge in mobile usage there is a growing need for corporations to ensure that their mobile experience is high quality and not broken. Since 86% of mobile experiences occur within apps and not mobile browsers, focusing on improving app performance has a larger impact on mobile quality. The following are 4 key differences that companies monitoring their server (and website) performance should consider when selecting a mobile app performance monitoring solution ...
Mobile monitoring is materially different from web monitoring, mainly due to the nature of the highly capable thick client. At the same time, the trends repeat: in the same way web monitoring quickly evolved to adopt the end user perspective through specific browsers and browser versions, also here, mobile monitoring is irrelevant if you’re not opting to adopt the end user perspective. With that in mind, there are more than a few choices when coming to select your mobile monitoring solution. Here are some principles you want to keep in mind as you decide about your initial foray into this space ...
What is the best APM (Application Performance Management) solution out there in the market today? Unfortunately that question cannot be answered until your requirements are clearly defined. However, when shopping for an APM solution, there are certain qualities that you must consider in order to ensure maximum ROI (Return on Investment). The following are 8 qualities you must look for in an APM solution if your enterprise is primarily Java based ...
Among the most embarrassing situations for application support teams is first hearing about a critical performance issue from their users. With technology getting increasingly complex and IT environments changing almost overnight, the reality is that even the most experienced support teams are bound to miss a major problem with a critical application or service. One of the contributing factors is their continued reliance on traditional monitoring approaches ...
In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...
At the time when we were looking for a monitoring solution (2006-2007), APM as we know it today had yet to be defined. There was no Gartner MQ; real-user-monitoring (RUM) was too high level; “agent monitoring” brought concerns of overhead and complexity; instrumenting the application meant to ARM it (i.e. Application Response Measurement); and transaction tagging was a pipe dream. This created a fierce debate on the risks and rewards of agent vs. agentless monitoring. So, when we were developing our monitoring approach, our first priority was to do no harm, then collect performance metrics ...
It is often the case that we just sample the response times of a few transactions rather than metering all of them. When sampling, how do you know you’ve sampled enough to get an average response time that is representative of all the transactions? ...
APMdigest continues the list, cataloging the many valuable tools available – beyond APM – to support the goals of improving application performance and business service. Entries 6-10 involve monitoring, testing and logging ...
Performance monitoring is about understanding what's happening right now. It usually includes dealing with immediate performance problems or collecting data that will be used by the other performance tools (such as capacity planning) to plan for future peak loads ...
The world is full of paradoxes. To solve them, you have to look at the facts in a different, even nonconventional way. You have to step outside your bubble ...
Here are some monitoring solution predictions I expect during 2014 to help with the call to action that I have summarized from my report ...
My top level advice is that during 2014, I&O has to concentrate on monitoring business technology which serves external customers. In fact this is not just a call for I&O professionals but also the rest of the business including marketing and eBusiness professionals. Why? Well just take a look at the near weekly media reports on "computer glitches" during 2013. These glitches meant lost revenue but more seriously impacted the brand image. Technology fuels business and this means that monitoring has to be a strategic business concern. So to avoid your company being the next computer glitch headline you should ...
In 2013, TRAC Research completed studies in five major areas of coverage which includes insights from 2,000+ organizations. Some of the technologies covered in this research include: application performance monitoring; network performance monitoring; Web and user experience monitoring and testing; systems management. This research resulted in more than 1,000 unique data points collected. Here is a summary of some of the key trends identified ...
In this era of unprecedented complexity, it's virtually impossible for a modern website to eliminate all the risk associated with using third parties. However, there are proactive strategies an organization can implement to better manage and minimize their risk ...
According to a survey by IDG Research Services, 80 percent of senior-level IT leaders place a high or critical priority on Infrastructure Performance Management and 79 percent have established a cross-domain team dedicated to managing the performance of their IT infrastructure ...
It’s a fact that online businesses lose out on revenue when customers abandon their transactions due to website performance problems. We learned this lesson first hand at Thomas Cook Online, but we also learned that with a performance monitoring solution that scrutinizes customer experience, we could not only improve the performance of our website but also recapture lost business ...
Don't throw the baby out with the bathwater! Synthetic monitoring (active monitoring) helps reduce key blind spots for critical applications. We just experienced a production issue on a fully instrumented critical business application that first appeared nebulous ...
Application Performance Management, as defined by the industry, is focused on monitoring — because you can’t manage what you can’t see. But, there are other functions involved in managing application performance ...
APM is entering into a period of intense competition of technology and strategy with a multiplicity of vendors and viewpoints. While the nomenclature used within its space has five distinct dimensions that elucidate its meaning, the very acronym of APM is in question: Application Performance - Monitoring vs. Management ...
What you might not realize is that enterprises need to pay as much attention to keeping their middleware running smoothly as they do to their applications ...
