Industry News

March 02, 2011

nfrastructure announced that it will integrate Zenoss Enterprise into its managed services offerings. Zenoss Inc. is a provider of IT operations management products for the next generation datacenter. Zenoss Enterprise will provide monitoring, operations and service assurance capabilities for nfrastructure’s private and public cloud offerings.

March 02, 2011

BMC Software has selected Ingram Micro as the first authorized distributor in the U.S. to market and sell BMC’s industry-leading solutions to the IT channel community.

March 01, 2011

Service-now.com is the winner of the Pink Elephant 2010 Innovation of the Year Award, after being a finalist for the same award the previous two years.

March 01, 2011

At Pulse in Las Vegas, IBM showcased a series of technology breakthroughs in virtualization, image management and cloud computing, including software that can virtualize a data center within minutes to instantly meet business demand.

February 16, 2011

Service-now.com has introduced IT 3.0 as the natural evolution of IT for the people. Information technology is built on the essentials of people, process and technology. IT 1.0 and 2.0 were focused on technology and process. IT 3.0 represents a people-centric view of IT service by using recent advances in technology and a more-practical approach to process, helping the business through familiar usability, cloud services and social IT. Now, businesses can effectively combine the best IT has to offer to truly transform IT.

Service-now.com also announced today the immediate availability of its Winter 2011 release which builds on the industry-leading SaaS for IT management platform. This new release supports the Service-now.com vision for IT 3.0 and will be used by customers to transform IT with new social IT functionality.

February 14, 2011

Compuware introduced the latest version of its Mobile Data Operator Solution at Mobile World Congress 2011in Barcelona, Spain. This new release helps mobile operators improve customer experience with end-to-end visibility into the entire mobile service delivery chain.

February 08, 2011

Zyrion Inc. announced the availability of expanded Business Service Container Technology in its Traverse enterprise network management platform. The addition of this enhanced capability within Traverse enables IT organizations to more effectively monitor their private and public cloud infrastructure.

February 02, 2011

SunGard Availability Services announced the general availability in North America of its Enterprise Cloud Services which will help customers tap into the efficiency and cost advantages of a fully managed cloud environment with enterprise-grade application availability and security.

January 31, 2011

Netuitive announced plans for the industry’s first predictive IT analytics platform for end-to-end analysis of performance and capacity management in the cloud.

Underpinning the new platform, Netuitive is preparing to roll out Integration Studio, an open development environment that enables customers to plug in data streams from any monitoring source. Data is collected and normalized in Netuitive’s integration hub, analyzed by Netuitive’s predictive IT analytics software powered by Behavior Learning technology, with actionable outputs delivered based on the analysis.

January 31, 2011

Correlsense has partnered with Avada Software to offer a comprehensive application performance management solution for enterprise IT environments whose application integrations rely upon enterprise messaging products like IBM WebSphere MQ, TIBCO Enterprise Message Service or other JMS messaging products.

January 25, 2011

HP announced a new suite of HP Hybrid Delivery solutions that enable businesses and governments to leverage the power of the cloud while ensuring they meet required levels of security, performance and availability.

January 24, 2011

BMC Software has introduced BMC Control-M Self Service, the industry’s first workload automation solution designed specifically with the business user in mind. Now through the use of Control-M, BMC’s workload automation solution, business users can check the status of their work, make workload processing changes for their business transactions and access a service catalog of predefined workloads, all through a simple and secure web-based interface.

January 10, 2011

CA Technologies announced the general availability of three key products in the CA Automation Suite, launched in October. CA Configuration Automation r12, CA Process Automation r3, and CA Server Automation r12 are designed to help customers expedite their journey to a virtualized, dynamic cloud computing infrastructure and increase business agility, reduce cost and risk, and improve service delivery.

January 05, 2011

Novell has announced the general availability of Novell ZENworks 11, which it is calling the industry's first "single pane of glass" solution for endpoint management.

December 16, 2010

Rackspace Hosting has acquired Cloudkick, creator web applications for easy and efficient cloud-server management.

December 08, 2010

Nimsoft has introduced Nimsoft Rackspace Cloud Monitor, a new tool for monitoring Rackspace cloud-based servers. Nimsoft collaborated with Rackspace to develop this new tool — which enables customers to track usage, performance and availability of cloud-based servers hosted by Rackspace.

December 08, 2010

IBM has introduced new online software services based on the same on-premise solutions used by clients today – now delivered as a monthly subscription offering - that enables better automation and control of IT Service Desk functions. This new service adds to IBM's software-as-a-service offerings that help automate a range of IT services critical to maintaining business operations.

December 08, 2010

CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

December 08, 2010

Salesforce.com and BMC Software have introduced RemedyForce, a new cloud offering built on Force.com, salesforce.com's enterprise cloud computing platform. RemedyForce is a new strategic cloud offering from both companies that combines the strengths of two market leaders. The RemedyForce solutions will provide businesses a simple and fast path to transform how they think about IT service management and provide tangible results such as streamlined IT support processes and reduced costs.

December 07, 2010

At the Gartner Data Center Conference, BMC Software announced the enablement of the cloud-ready Proactive Operations solution for the modern data center, built on a single, unified Business Service Management (BSM) platform for managing physical, virtual and cloud infrastructures.

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