Vendor Forum
A bad onboarding experience can be a nightmare for a new user. Bad website design, absent customer support, a poorly implemented tutorial, all of this can turn into a Kafkaesque nightmare for the unsuspecting customer. Here are four of the most common customer onboarding pitfalls in the SaaS world and the equivalent nightmares we've all experienced at one time or another ...
The digital business era is placing a premium on strong end-user performance (speed) for all websites, mobile sites and applications. Failing to deliver strong experiences can negatively impact a company's profits and brand reputation. Staying ahead of the game from a performance perspective really comes down to preparation and monitoring. If a comprehensive performance strategy is deployed, organizations are less likely to fall behind. Today, a failsafe performance management strategy consists of these six key factors ...
Where is the current state of DevOps adoption, and what are the resulting challenges and conditions, among the global masses? Beyond the unicorns and thought leaders – and certainly outside the realm of vendor marketing – how far has this journey progressed among you, the average DevOps-affected professionals? How can you find out where your organization really stands, or what questions you need to consider in further advancing, or even merely beginning the DevOps transformation? Here's one alternative – take the 2016 State of DevOps Survey ...
We're all technology companies. Every second of downtime hurts. Monitoring at scale is hard. And that's just the beginning of what you shared in our recent survey ...
There is a lot of confusion about what is Application Performance Monitoring, Application Performance Management (APM) and IT Operational Analytics (ITOA). To help clarify this rather muddy set of terms, we use two models which we find are much clearer and logical, and have less ambiguity than the APM and ITOA definitions ...
How can we use IT Operations Analytics to effectively improve IT operational excellence? How can it help us make better decisions? And most importantly, how can it help prevent downtime and service disruptions? Continuity Software recently conducted an infrastructure resiliency survey, with the goal of helping IT infrastructure and operations executives benchmark their organization’s performance and practices against their peers ...
IT infrastructures are evolving from traditional on-premises-only to a hybrid strategy that links internal and external IT services driven by the existence of the cloud. To shed more light on the new concerns and pressures created by this evolution, SolarWinds recently released the SolarWinds IT Trends Report 2016: The Hybrid IT Evolution, our annual study consisting of survey-based research that explores significant trends, developments and movements related to and directly affecting IT and IT professionals ...
Many sites are cramming their homepages with images, video and other content. But as they add more visuals, they're missing one core element: optimization. Whether it's due to a steady uptick in the number of images, complicated JavaScript, or other plugins (all part of a push toward eye-catching pages), many sites are slow to load and need far too much time before users can interact with them. That's one of the key findings in Radware's 2016 State of the Union report on multi-industry web performance ...
For any website, including the ones for the next president of the United States, here are some best practices informed by the performance data that we’ve collected ...
From an IT team's point of view, understanding the user experience of their applications is becoming challenging as technology evolves. Newer and more complex applications are being written using an assortment of languages. These applications are being deployed on a wide variety of infrastructure components. Fortunately, there are a few means available through which businesses can determine the user experience of their Web applications. Let's take a look at three common approaches ...
When it comes to developing, deploying, and maintaining a truly powerful application, performance needs to be a top priority. But that performance isn't only limited to the software your team builds and maintains. Moreover, the performance of an application depends on the performance of the APIs that power it. SmartBear Software recently released the results of a global API survey ...
In a perfect world, deployments would always go as planned – however in the world of IT we all know that is not the case. There's a long list of reasons why Application Performance Management (APM) deployments might fail. Some reasons can be aligned to people, others to process and finally some to product ...
Paessler conducted a survey of 229 of our customers and found that 86 percent of respondents believe that a high number of users streaming NCAA Tournament games could have a severe impact on their network, and that 94 percent expected network traffic/utilization levels to be higher during tournament games that take place during the work day. In response to this, 87 percent said that their company will block access to live streaming on the network ...
Building a network fit for the application economy means transformation, optimization and virtualization. Today’s networks and processes will not be sufficient to meet digital consumers’ expectations for agility and availability. Services will suffer downtime. Applications will be slow to respond. And digital consumers will be quick to find an alternative. Embracing new technologies, such as SDN and NFV will be key to safeguarding application performance and service continuity in a digital age ...
Although the new role of IT professionals in the hybrid world will vary based on individual business needs, all will need to become polymaths in order to be successful. In fact, SolarWinds recently conducted a survey among nearly 100 global IT professionals in its thwack community that revealed the top six skills they say are needed to manage hybrid IT environments ...
The biggest cause of frustration when addressing workforce productivity issues is determining the source of a performance issue, according to Aternity's 2016 Business Transformation & User Experience Trends Survey ...
Despite the explosive growth of the public cloud, there are still major gaps surrounding public cloud adoption and understanding, according to ScienceLogic's Trends in Global Cloud Adoption survey ...
Enterprise networks are as complicated as they have ever been. A host of factors are coming together that are creating previously unimaginable complexity, which in turn is the underlying cause of performance issues and cybersecurity flaws. Network administrators are bombarded with change at a rapid pace, with enterprise mobility, machine-to-machine traffic, virtualized infrastructure, encrypted traffic and more turning their infrastructure upside down. These trends put network performance and security at risk by creating blind spots ...
At a time when IT success largely dictates business success, DBAs need efficient and effective processes for managing growing amounts of data across multiple database solutions. Of course, no one knows all this better than DBAs themselves – but we thinks it’s time they got a little recognition ...
A lack of integrated monitoring capabilities impacts companies’ ability to optimize application performance and influence business outcomes, according to the AppDynamics Business Impact of User Experience survey. The global survey also found that only 38 percent of respondents quantify the dollar cost to the business of poor user experience ...
