Vendor Forum
If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let’s discuss six use cases for DEM ...
The pandemic has spurred organizations to rapidly shift away from traditional in-house IT infrastructures to modern and agile IT systems that support enterprise-wide digital transformation efforts, such as cloud migration and automation enablement. These digital transformation initiatives have been critical to business continuity in the midst of an unprecedented global market upset that came in the form of COVID-19 ...
With the complex, dynamic nature of today's IT stack and the operational processes that support it, IT operations teams are finding they need to constantly grow their resources to manage all the moving pieces. This can get expensive … but how much are they spending? ...
It's every network engineer's dream: a clear and concise dashboard that depicts the network topology from end to end. It sounds simple, but of course it's not ...
Despite careful planning and monitoring, users still experience stuttering video calls, slow downloads, and dropped calls — all symptoms of common network problems. That's why proactive monitoring and optimization of the network is critical to keeping business operations running optimally. To help, let's look at some network performance management tips that can keep your team ahead of the curve ...
The average "lifespan" of a company on the Fortune 500 list has dropped from 75 to 15 years, indicating that today, a business' longevity is less to do with industrial decline and leadership, and more influenced by technology and trends, suggesting businesses need to be more agile. As digital transformation continues to change business today, innovative technology like observability with AIOps will play a critical role in helping brands keep up. And as more and more brands implement this innovative technology, there are three main ways they'll see it transform their business ...
Today's web applications are complex and, so to, are the networks and infrastructure that transmit the packets that deliver those SaaS applications. Bandwidth consumption and network congestion issues continue to plague the Internet, home networks, and Wi-Fi access points ...
In a hybrid work environment, employees connect through different channels, and their functional roles and responsibilities span both digital and physical boundaries. The interplay between these two worlds is creating new challenges for many workers and companies ...
Consumers have also become accustomed to what type of experiences they can expect from an application, with reliability and consistent performance being two of the biggest demands. If these expectations from consumers are not met, they look elsewhere for a service that will provide a stellar experience, leading to a loss in customers. Poor performance is no longer an option, and consumers believe it's the business' responsibility to ensure everything performs seamlessly ...
Business leaders are in the unique position of having immediate access to huge amounts of data in today's smartphone and laptop-dominated world. They are also under pressure to make data-driven decisions and mobile business intelligence can one of the most valuable decision making tools in their arsenal ...
Unlike some AI initiatives, AIOps doesn't always necessitate the use of a data scientist, so don't let hiring expenses put your AIOps initiatives on hold. It is always nice to have IT team members with AI skills, but this becomes less critical as more intelligent solutions come into prominence that offer AIOps features out of the box, a readily deployable option for IT ...
AIOps is rapidly becoming a de-facto option for enterprises' IT strategies, with nearly immeasurable benefits to be provided. However, AIOps is still a relatively new discipline and misconceptions surrounding the technology's capabilities and uses have caused bottlenecks and roadblocks in its widespread adoption. So, what should organizations expect from AIOps? How can organizations that want to digitally transform their IT pursue AIOps for maximum benefit? ...
The third installment of Aptum's four-part Cloud Impact Study, A Bright Forecast on Cloud, presents data showing the benefits organizations gain from cloud computing, as well as mistakes to avoid during migration. As organizations migrate workloads to different cloud platforms, they often run into unexpected challenges due to a lack of proactive planning. Here are a few key findings from Part 3 of the Cloud Impact Study ...
Currently, (and most likely well into the future) the overwhelming majority of organizations still need to monitor and maintain enterprise applications. Moreover, where these are complex systems developed, debugged and refined over years, often decades, around a business's core processes, there can also be very strong practical arguments for viewing them as classics. They can offer a valuable legacy, one best left where it is, doing what it does, how it always has done ...
Anti-patterns involve realizing a problem and implementing a non-optimal solution that is broadly embraced as the go-to method for solving that problem. This solution sounds good in theory, but for one reason or another it is not the best means of solving the problem. Anti-patterns are common across IT as well, especially around application monitoring and observability. One that is particularly prevalent is in response to the increasing complexity of cloud-native infrastructure and applications ...
SREs that fail to deliver customer value run the risk of being stuck in an operational toil rut. Conversely, businesses failing to recognize the bi-modal nature and importance of SRE activities run the risk of losing talented employees and their competitive edge ...
When you see distressing internet outages occur like the recent Fastly incident that threw a slew of websites offline, I am never surprised by how widespread the problem was, but paradoxically that it wasn't worse ...
Software development is at the center of the digital future. Last year, it was put to the ultimate test when businesses around the world boosted digital transformation to the top of their agendas. As part of this shift, more companies chose to develop their own in-house software to further their digital efforts. However, this ultimately led to a break down in systems as these solutions were not developed with the wider business objectives in mind and simply were not successful ...
Your employees aren't coming back to the office, at least not in the traditional sense. The pandemic shifted almost all industries into remote work. And according to the results of Ivanti's Everywhere Workplace survey, they're not interested in going back to the way things once were ...
More and more mainframe decision makers are becoming aware that the traditional way of handling mainframe operations will soon fall by the wayside. The ever-growing demand for newer, faster digital services has placed increased pressure on data centers to keep up as new applications come online, the volume of data handled continually increases, and workloads become increasingly unpredictable. In a recent Forrester Consulting AIOps survey, commissioned by BMC, the majority of respondents cited that they spend too much time reacting to incidents and not enough time finding ways to prevent them ...
