Automation

November 21, 2022

From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...

November 09, 2022

The absence of topology can be a key inhibitor for AIOps tools, creating blind spots for AIOps as they only have access to event data. A topology, an IT service model, or a dependency map is a real-time picture of tools and services that are connected and dependent on each other to deliver an IT service ...

November 02, 2022

SRE is now an essential engineering practice for enterprises seeking to accelerate digital transformations to digital-first brands. So how can companies empower SREs and adopt the model across their entire IT organizations to improve digital experiences and ultimately the business? It first starts with addressing the workforce gap and then breaking down team silos ...

November 01, 2022

Configuring application Monitoring as Code (MaC) is the next logical step in modern software development ... Let's look at some key reasons why monitoring as code is here to stay ...

October 11, 2022

IT teams need modern technologies to identify valuable data insights from the oceans of data businesses collect today, according to a new report. The report found that 71% of the 1,303 chief information officers (CIOs) and other IT decision makers surveyed say the colossal amount of data generated by cloud-native technology stacks is now beyond human ability to manage ...

August 29, 2022

Every business is in a constant battle to maximize efficiency, minimize toil, and scale sustainably in a moment of macroeconomic pressure. These goals are challenging in the best of times, but our current environment — continued staffing shortages, hiring freezes, and economic uncertainty — all make it significantly harder ...

August 15, 2022

Artificial Intelligence for IT Operations (or AIOps for short) continues to be a hot topic among developers, SREs, or DevOps professionals. The case for AIOps is especially crucial given the expansive nature of today's observability efforts across hybrid and multi-cloud environments. As with most observability challenges, AIOps starts with telemetry data: metrics, logs, traces, and events ...

August 03, 2022

The last two years have accelerated massive changes in how we work, do business, and engage with customers. According to Pega research, nearly three out of four employees (71%) feel their job complexity continues to rise as customer demands increase, and employees at all levels feel overloaded with information, systems, and processes that make it difficult to adapt to these new challenges and meet their customers' growing needs ...

August 01, 2022

Digital transformation can be the difference between becoming the next Netflix and becoming the next Blockbuster Video. With corporate survival on the line, "digital transformation" is no longer merely an impressive buzzword to throw around in boardrooms. It's the ticket for entry into the digital era, a fundamental business strategy for every modern company ...

July 13, 2022

IT departments regularly have a larger workload than their capacity allows in the limited hours of a working day, leading IT teams to feel understaffed and uncertain of how to best balance their many projects, according Info-Tech Research Group, publisher of the Applications Priorities 2022 report ...

June 27, 2022

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 09, 2022

Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...

May 25, 2022

Site reliability engineering (SRE) is fast becoming an essential aspect of modern IT operations, particularly in highly scaled, big data environments. As businesses and industries shift to the digital and embrace new IT infrastructures and technologies to remain operational and competitive, the need for a new approach for IT teams to find and manage the balance between launching new systems and features and ensuring these are intuitive, reliable, and friendly for end users has intensified as well ...

May 09, 2022

Nothing drives IT change like … change. There has been plenty of that to go around in the past few years. Planned digital transformation initiatives turbocharged into accelerated implementation as employees working from anywhere raised the stakes of day-to-day IT operations to business-critical levels. EMA undertook a deep dive research project with 400+ global IT leaders to understand the practical realities of IT ServiceOps today and in the near future ...

April 14, 2022

Based on a survey of automation-focused IT professionals worldwide, the 2022 Global State of IT Automation report offers a unique perspective on the convergence of automation with cloud, DataOps, DevOps, and hybrid IT topics. Read on ...

April 06, 2022

Years from now, the development community could look back and view this period as the beginning of a golden era, thanks in part to the embrace by business managers of site reliability engineering (SRE) ...

March 01, 2022

Nearly 97% of DevOps teams are integrating their orchestration solutions with network automation tools, according to new research from Enterprise Management Associates (EMA). Integration between data center network automation tools and DevOps tools are nearly universal, but the depth of that integration varies. More than 50% of companies have or plan to have only loose integration between NetOps and DevOps automation, meaning that many NetOps teams are limiting the extent of network programmability that they offer to DevOps ...

February 15, 2022

It is common knowledge that Data is extremely important in Automation and AIOps implementations. Good data yields good insights from the implementation. Yet, while planning for the efforts for an AIOps implementation, the effort needed for some aspects of data are completely overlooked. The most overlooked aspects of the Data are ...

January 27, 2022

Too much to do. Not enough people to do it. That's the challenge facing a wide range of departments across nearly every conceivable industry. The tight labor market is enough of a headache on its own, but right now it's happening at the same time as an unprecedented digital transformation ...

January 25, 2022

Most enterprise IT organizations struggle with network and cloud infrastructure configuration management and worry that their networks will fail configuration compliance audits. This issue is amplified as enterprise network engineers continue to take the "if it's not broke, don't fix it" approach to network infrastructure management ...

November 16, 2021

With an accelerated push toward digital transformation, organizations everywhere are trying to find ways to work smarter, not harder. A key component of this new model is finding ways to automate business processes — freeing up employees to focus on more strategic, valuable work and improving customers' experiences. Today's enterprise IT leaders have many options to help drive automation initiatives — from digital process automation and artificial intelligence (AI) to enterprise content management and robotic process automation (RPA) ...

November 08, 2021

Artificial intelligence (AI) may be the brains, but when the market hears the term "AIOps," it puts automation in the mix. After all, what is the use of knowing without doing? ...

November 03, 2021

The buzz around automation continues to grow, in every industry, sector and vertical — and for good reason. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent as automation enables even a very lean team to operate at an outsized level. Automation can facilitate faster production, the creation of new products and the delivery of more services — and all in a stable, predictable, scalable way. And today, with AI and Machine Learning in the mix (aka AIOps), the possibilities and potential for automation are almost limitless. So, how do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

November 03, 2021

How do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

September 16, 2021

Achieve more with less. How many of you feel that pressure — or, even worse, hear those words — trickle down from leadership? The reality is that overworked and under-resourced IT departments will only lead to chronic errors, missed deadlines and service assurance failures. After all, we're only human. So what are overburdened IT departments to do? Reduce the human factor. In a word: automate ...

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