DEX - End User
The ability to view things from the end user perspective and to drill down into the code level deep dive can be extremely powerful, and the information gathered from this ability provides DevOps teams with an instant view into the direct root cause of any user experience problem they may not otherwise have noticed ...
While Application Performance Management is the focus of APMdigest, we have always maintained a very broad coverage of technologies that relate to application performance and business service. Rather than only discuss APM tools, we feature articles, blogs, news and other content on a variety of related tools, most of which you will see on the list. With this list, APMdigest is cataloging the many valuable tools available – beyond what is technically categorized as APM – to support goals of improving application performance and business service ...
Tools enabling Real User Monitoring, or RUM, have proliferated hugely over the last 10 years, to the point there are now countless hopeful vendors jostling for contention. Here are 10 points to consider about your potential RUM tool ...
A new Performance Analytics and Decision Support (PADS) framework linking advanced performance management and big data analytics technologies will emerge in 2014 ...
Our relationship with technology is changing rapidly. It is becoming more intimate and personal, meaning that datacenter centric monitoring approaches that focus on availability and performance alone, while still essential, are only the beginning of what is required for a holistic technology monitoring strategy ...
In Part 2 of this article series, we will look at the rising popularity of Application Performance Monitoring (APM), the resurgence of BSM, and how APM and BSM are converging to achieve the goal of IT and business alignment ...
My top level advice is that during 2014, I&O has to concentrate on monitoring business technology which serves external customers. In fact this is not just a call for I&O professionals but also the rest of the business including marketing and eBusiness professionals. Why? Well just take a look at the near weekly media reports on "computer glitches" during 2013. These glitches meant lost revenue but more seriously impacted the brand image. Technology fuels business and this means that monitoring has to be a strategic business concern. So to avoid your company being the next computer glitch headline you should ...
Mary Johnston Turner, Research Vice President in IDC's Enterprise System Management Software practice, discusses Application Performance Management ...
eG Innovations predicts 2014 will see the following top-10 trends in IT performance management ...
AppDynamics announced our 2014 predictions for the enterprise software market ...
Compuware Corporation announced its top technology predictions for 2014 ...
However you define APM, the whole performance management landscape is on the cusp of a number of important changes that will alter the game in 2014. Here are some predictions around key areas you can expect to see change ...
In APMdigest's highly popular and well-respected annual list of APM predictions, industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial predictions on how Application Performance Management (APM) will evolve and impact business in 2014 ...
Growing mobile device diversity and management was high on the list of Gartner’s 10 top strategic technology trends for 2014. Gartner predicts that by 2018 BYOD users will double, or even triple, the size of the mobile workforce. Gartner’s prediction describes the new reality of IT management: the User is King ...
Application Performance Mindset is not a tool or process; rather it's a thought perspective leading to the conclusion that customers demand – having moved past expectation to intolerance – exceptionally high performing, always-on, easy to access, smooth navigating applications. Whether internal customers are using enterprise applications or external customers are hitting the company website, the demand remains and it's a business challenge that the CIO and IT team must meet ...
A recent poll on Business Service Reliability found that IT needs to put an increased focus on managing and measuring the customer experience to improve business outcomes ...
The mobile commerce opportunity is huge, as proven most recently by the Thanksgiving through Cyber Monday shopping period. What can retailers do to better capitalize on the mobile commerce opportunity? We recommend the following key strategies, throughout the remainder of the holiday season and beyond ...
TRAC's research shows that IT first learns about performance issues when business users bring it to their attention in 37% of cases, and only 41% of organizations have a 50% or better success rate in identifying performance issues before they impact business users. Some key reasons why the prevention of performance problems is still a major issue for organizations include ...
With the holidays rapidly approaching, the top goal of many online retailers and e-commerce companies is delivering superior online experiences that drive conversions. This should come as no surprise, with eMarketer predicting United States e-commerce revenues to increase about 15.1 percent year-over-year during the prime holiday shopping months of November and December. Here are the top five must-have e-commerce features that can help you grow your business this holiday season ...
Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed ...
In this era of unprecedented complexity, it's virtually impossible for a modern website to eliminate all the risk associated with using third parties. However, there are proactive strategies an organization can implement to better manage and minimize their risk ...
What is the cost of downtime? The answer obviously depends on various factors such as the size of an organization, the industry, the duration of the outage and the number of people impacted. To provide a ballpark, though, the Uptime Institute Symposium estimates an average cost of $5,600 per minute. And it's not all about dollars and cents. Reputation, customer retention, employee satisfaction and overall confidence can be shaken by even a short outage ...
APM measures and analyzes performance and patterns at different layers. Whether you're using server APM to monitor the behavior of virtual or physical infrastructure, or NPM to monitor your network transactions, the goal is usually to identify how performance issues affect real users ...
Shoppers consult three websites on average before making a purchase and poor website performance causes the shopper to go to a competitor, according to an extensive Harris Poll survey on website performance and mobile shopping sponsored by Riverbed Technology ...
In a perfect world, APM has all the right elements in place, providing value to the business and IT by giving us the metrics we need and showing us the health of our applications. It alerts us to anomalies when slowdowns occur, and shows us trends on performance. But there are other elements in play that can make the operations a little smoother and our days a little brighter ...
