April 28, 2016
Jeff Loeb

Ipswitch recently released a report, The Challenges of Controlling IT Complexity, that reveals IT teams feel they are at risk of losing control of their company’s IT environment in the face of new technologies. But what exactly is it about new technologies that is vexing today’s IT teams? A deeper dive into the research uncovers two major themes that teams are grappling with to better manage increasing IT complexity ...

April 27, 2016
Julie Craig

The findings outlined in Part 1 of this blog point to a need for "smart" APM solutions supporting automation of change monitoring, performance and availability management, and production troubleshooting functions. With such capabilities in place, Dev and Ops resources could be freed up to deliver the new software products that have become the lifeblood of the agile business ...

April 26, 2016
Julie Craig

At a time when software is becoming increasingly business relevant, IT teams are, in too many cases, retreating to the silo monitoring techniques of the past to track and troubleshoot application performance ...

April 25, 2016

DevOps is hot. This sizzling buzzword is on the tip of every tongue in the IT world, from Development, Testing and QA through IT Operations. At DEVOPSdigest, we have talked a lot about what DevOps is, and how you get there – but what's the point? Why go through all this trouble? What advantages can be gained from adopting a DevOps strategy? To explore the answers to these questions, DEVOPSdigest asked experts from across the industry – including consultants, analysts and the leading vendors – for their opinions on the most significant advantages of DevOps ...

April 22, 2016
Jean Tunis

Here are some common recommendations to optimize the steps of a web page request ...

April 21, 2016
Jean Tunis

The performance of your website is obviously very important. When visitors comes to your company website, they won't stick around very long if it's slow. If those visitors are users of your web application, they may not be for long if they encounter a consistently slow performing app. So we want to make our websites and web applications fast. But how can we go about doing that? ...

April 20, 2016

CEOs have underlined that growth will be their top business priority for 2016, according to a recent survey by Gartner, Inc. The 2016 Gartner CEO and senior business executive survey found that despite indications that the global economy is struggling in early 2016, CEOs do not plan to significantly change their priorities. After growth (54 percent), the second and third business priorities are customers (31 percent) and workforce (27 percent) ...

April 19, 2016
Boaz Amidor

A bad onboarding experience can be a nightmare for a new user. Bad website design, absent customer support, a poorly implemented tutorial, all of this can turn into a Kafkaesque nightmare for the unsuspecting customer. Here are four of the most common customer onboarding pitfalls in the SaaS world and the equivalent nightmares we've all experienced at one time or another ...

April 18, 2016
Mehdi Daoudi

The digital business era is placing a premium on strong end-user performance (speed) for all websites, mobile sites and applications. Failing to deliver strong experiences can negatively impact a company's profits and brand reputation. Staying ahead of the game from a performance perspective really comes down to preparation and monitoring. If a comprehensive performance strategy is deployed, organizations are less likely to fall behind. Today, a failsafe performance management strategy consists of these six key factors ...

April 15, 2016
Shamus McGillicuddy

Enterprises are aggressively deploying hybrid cloud infrastructure today, and the majority of them are deploying new network performance management software to support it. Performance monitoring is a critical technology for enterprises that are deploying or operating hybrid clouds, according to the Enterprise Management Associates (EMA) network management megatrends research report, Network Management Megatrends 2016: Managing Networks in the Era of the Internet of Things, Hybrid Clouds and Advanced Network Analytics ...

April 14, 2016
Matthew Hines

Where is the current state of DevOps adoption, and what are the resulting challenges and conditions, among the global masses? Beyond the unicorns and thought leaders – and certainly outside the realm of vendor marketing – how far has this journey progressed among you, the average DevOps-affected professionals? How can you find out where your organization really stands, or what questions you need to consider in further advancing, or even merely beginning the DevOps transformation? Here's one alternative – take the 2016 State of DevOps Survey ...

April 12, 2016
Dan Turchin

We're all technology companies. Every second of downtime hurts. Monitoring at scale is hard. And that's just the beginning of what you shared in our recent survey ...

April 11, 2016
Guy Warren

There is a lot of confusion about what is Application Performance Monitoring, Application Performance Management (APM) and IT Operational Analytics (ITOA). To help clarify this rather muddy set of terms, we use two models which we find are much clearer and logical, and have less ambiguity than the APM and ITOA definitions ...

April 07, 2016

The Internet of Things (IoT) will move toward mainstream adoption in 2016 for many industries, according to the findings of a recent survey by Gartner ...

April 06, 2016
Doron Pinhas

How can we use IT Operations Analytics to effectively improve IT operational excellence? How can it help us make better decisions? And most importantly, how can it help prevent downtime and service disruptions? Continuity Software recently conducted an infrastructure resiliency survey, with the goal of helping IT infrastructure and operations executives benchmark their organization’s performance and practices against their peers ...

April 04, 2016
Kong Yang

IT infrastructures are evolving from traditional on-premises-only to a hybrid strategy that links internal and external IT services driven by the existence of the cloud. To shed more light on the new concerns and pressures created by this evolution, SolarWinds recently released the SolarWinds IT Trends Report 2016: The Hybrid IT Evolution, our annual study consisting of survey-based research that explores significant trends, developments and movements related to and directly affecting IT and IT professionals ...

April 01, 2016
Kent Alstad

Many sites are cramming their homepages with images, video and other content. But as they add more visuals, they're missing one core element: optimization. Whether it's due to a steady uptick in the number of images, complicated JavaScript, or other plugins (all part of a push toward eye-catching pages), many sites are slow to load and need far too much time before users can interact with them. That's one of the key findings in Radware's 2016 State of the Union report on multi-industry web performance ...

March 31, 2016
Terry Critchley

This blog is an extract from Dr. Terry Critchley's upcoming book: High Performance IT Services, due mid-2016 ...

March 30, 2016
Clay Smith

For any website, including the ones for the next president of the United States, here are some best practices informed by the performance data that we’ve collected ...

March 29, 2016
Sridhar Iyengar

From an IT team's point of view, understanding the user experience of their applications is becoming challenging as technology evolves. Newer and more complex applications are being written using an assortment of languages. These applications are being deployed on a wide variety of infrastructure components. Fortunately, there are a few means available through which businesses can determine the user experience of their Web applications. Let's take a look at three common approaches ...

The BSM Blog

April 27, 2016
Julie Craig
EMA
April 26, 2016
Julie Craig
EMA
April 22, 2016
Jean Tunis
RootPerformance
April 21, 2016
Jean Tunis
RootPerformance
April 13, 2016
Pete Goldin
APMdigest
April 08, 2016
Pete Goldin
APMdigest
April 07, 2016
Pete Goldin
APMdigest
April 05, 2016
Pete Goldin
APMdigest
March 31, 2016
Terry Critchley
Author of "High Availability IT Services"

Vendor Forum

April 28, 2016
Jeff Loeb
Ipswitch
April 19, 2016
Boaz Amidor
WalkMe
April 18, 2016
Mehdi Daoudi
Catchpoint Systems
April 14, 2016
Matthew Hines
CA Technologies
April 11, 2016
Guy Warren
ITRS Group
April 06, 2016
Doron Pinhas
Continuity Software
April 04, 2016
Kong Yang
SolarWinds
March 29, 2016
Sridhar Iyengar
ManageEngine