The more effectively we can integrate management tools at every level and the more effectively we can manage the delivery of IT as a service to our constituents, the more value we add to the enterprise and its mission. At the same time, the further we enlarge those circles to encompass and integrate infrastructures that were previously disconnected, the greater the number of elements we need to incorporate, monitor and manage. We need something that ties all these disparate pieces together. That’s where the configuration management database (CMDB) fits in ...

What if your mission-critical app is not designed to last? What if your app is perishable with a shelf life of only a few hours or days? With these apps, traditional monitoring and remediation become irrelevant. The app will expire before it can be fixed. But, that doesn't mean that perishable apps are fated to be poor performing and unsatisfying. Proper planning, testing, and additional resources can keep your perishable apps from going bad ...

What is it that drives the need for Application Performance Management? What are the main factors that can negatively impact application performance? What should you be looking out for? That is what this new APMdigest list reveals ...

Blamestorming is a well-known game IT organizations spend hours playing every week. The goal of the game is to figure out the origin of an IT service degradation issue and collectively identify the one person — or the team — to blame ...