December 22, 2014
Daniel Okine

In its second annual “Happy Holidays?” survey, Ipswitch surveyed more than 200 IT professionals to gauge the impact of their job on the ability to enjoy the holiday season. To the surprise of no one, IT pros, yet again, are getting scrooged by some of the most common network issues or “grinches.” Taking a deeper dive into the data reveals ...

December 18, 2014

APMdigest's annual list of Application Performance Management predictions features industry experts – from analysts and consultants to users and the top vendors – offering thoughtful, insightful, and sometimes controversial predictions on how APM will evolve and impact business in 2015. The final installment, Part 3 is all about all about cloud, virtualization and DevOps ...

December 17, 2014

APMdigest's annual list of Application Performance Management predictions features industry experts – from analysts and consultants to users and the top vendors – offering thoughtful, insightful, and sometimes controversial predictions on how APM will evolve and impact business in 2015. Part 2 is all about analytics, Big Data, and dashboards to deliver that knowledge to diverse stakeholders ...

December 16, 2014

A forecast by the top minds in Application Performance Management (APM) today, the annual list of APM Predictions is the most popular post on APMdigest, viewed by tens of thousands of people in the APM community around the world every year. Industry experts – from analysts and consultants to users and the top vendors – offer thoughtful, insightful, and sometimes controversial predictions on how APM will evolve and impact business in 2015. The first 5 predictions cover some of the hottest buzzwords in IT, including user experience, mobile first, borderless enterprise, holistic view and the soon-to-be-ubiquitous Internet of Things ...

December 10, 2014
Lee Guthrie

End user experience monitoring goes hand in hand with Application Performance Management (APM). It seems that every APM vendor includes End User Experience Monitoring as part of its solution. Yet, as enterprise IT Ops teams implement these solutions, they can still find themselves blind to what their workforce users are actually experiencing as they use the broad range of business critical applications in the enterprise portfolio. Explaining this conflict requires a deeper look at what other vendors classify as end user experience monitoring. Four different approaches commonly found in the market solve some of the problem some of the time, but each has important limitations to be aware of ...

December 04, 2014
Gabriel Lowy

All organization should make user experience a top priority. After database, no software has become more strategic than a unified performance management platform. If applications don't perform to end user expectations, return on investment (ROI) and risk management objectives cannot be achieved. Employee engagement falters, customer loyalty erodes and the company lags behind its peer group in financial performance and market valuation ...

December 03, 2014
Gabriel Lowy

A new Tech-Tonics Advisors study links user experience to financial returns. Companies that take a unified approach to gain better visibility into user experience outperform their peer group in revenue growth, profitability and market valuation. Our conclusion is that ensuring applications perform to user expectations should be a top priority at every company ...

November 28, 2014
Erwan Paccard

Mobile has become embedded into every aspect of the sales process. Not only are more shoppers than ever (56%) using mobile devices to make purchases, they are using smartphones and tablets every step of the way from browsing to comparing and then finally purchasing. So, this is forcing retailers to take a good hard look at their entire holiday e-commerce and retail strategy ...

November 26, 2014
Denis Goodwin

In the spirit of this strange time of the year where our professional and personal lives both reach zeniths at the same time, we put together some fun, light content that will help keep you informed on some really interesting business trends and statistics. Please find this must read/watch new slideshare and youtube video below ...

November 19, 2014

During APMdigest's exclusive interview last month, John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, outlined 10 must-have capabilities to look for when you are purchasing an APM solution. Not included with the rest of the interview, here is the list published for the first time ...

November 14, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The final set of six technologies presented here includes tools to manage availability, capacity and resources ...

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 12, 2014

This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...

November 10, 2014
Matt Stevens

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

November 05, 2014
Patrick Carey

There are a lot of apps being developed and hosted in the cloud, and those teams have a significant need to monitor and manage app performance. But what about the customers of those apps and services – IT and business operations teams that purchase and maintain portfolios of cloud apps for their organizations? They still support users who expect them to maintain high application service levels regardless of where the app runs. Unfortunately, most APM solutions on the market today aren't well suited to their needs. This is why many organizations who already have a myriad of systems management and monitoring tools are seeking alternatives able to help them manage their cloud-based apps. It's this gap – and emerging IT business operations customer base for APM – that will define the APM landscape in the years to come ...

The BSM Blog

December 11, 2014
Gabriel Lowy
Tech-Tonics
December 04, 2014
Gabriel Lowy
Tech-Tonics
December 02, 2014
John Rakowski
Forrester
November 27, 2014
Pete Goldin
APMdigest
November 20, 2014
James Billingham
Intechnica

Vendor Forum

December 22, 2014
Daniel Okine
Ipswitch
December 19, 2014
Maneesh Joshi
AppDynamics
December 15, 2014
Alon Girmonsky
BlazeMeter
December 12, 2014
Brad Reinboldt
Network Instruments
December 09, 2014
Mehdi Daoudi
Catchpoint Systems
December 05, 2014
Dave Gibson
Reveille Software
December 01, 2014
Jim Swepson
Itrinegy