Webinars

Upcoming Webinars

January 27, 2015

Mobile Application Performance Management is not about figuring out what went wrong, it’s about taking a proactive approach to ensuring your business is ready for the next phase of the mobile revolution. In this webinar, guest speaker John Rakowski from Forrester Research Inc. will present how a well executed mobile strategy will optimize customer experience and enhance your brand (and your bottom line). Topics will include:
- Why Mobile APM must be on your technical agenda for 2015 - and what capabilities you should demand
- Apps and the customer lifecycle - is your software enriching your brand?
- The role of mobile and emerging wearable tech

January 28, 2015

New Relic captures a ton of information about your application. Wouldn’t it be great if you could mine that data to help make business decisions? This course will teach you how to use New Relic Insights to answer all those questions your bosses keep asking. You’ll learn:
- What New Relic Insights is and why you should care
- How to navigate the Insights user interface
- How to use New Relic Query Language (NRQL) to create queries
- How to use dashboards to display query results

February 11, 2015

You architected well, deployed with care but unfortunately this does not mean your users are having a great experience as they access services from all over the globe. This event will look at how to maximize end-user satisfaction through the deployment of unified monitoring so if there is a problem you know about it before it affects your users. Attendees of this event will learn:
• What needs to be monitored to ensure full insight into Microsoft solutions and how
• How to troubleshoot problems once identified to minimize end-user impact
• Learning lessons from problems to ensure they don’t happen again

February 12, 2015

Troy Partain, Aternity Senior Sales Engineer who has worked extensively with leading healthcare providers for the past 15 years, will present alongside Julie Craig, Research Director at analyst firm Enterprise Management Associates, and share three ways EUEM optimizes digital healthcare delivery by providing:
- A single, consistent approach for ensuring quality of service for any app, delivered via cloud or on premise, running on physical, virtual, and mobile devices.
- The ability to achieve Meaningful Use goals by enabling medical staff to spend more time with patients, and less time working through administrative functions in the EHR interface.
- End User Experience Monitoring to the extended care team for the entire portfolio of applications on which they rely, no matter where they are, or what devices they use to access their apps.
New findings not previously shared around healthcare IT trends will also be presented by Enterprise Management Associates.

On-Demand Webinars

AppDynamics offers a variety of on-demand webinars on topics such as Application Performance Management (APM), IT Operations Analytics (ITOA), Mobile APM, Real User Monitoring (RUM) and AppDynamics product demos.

You’ve spent months getting your app ready for the big launch and now it’s go-time. Traffic begins hitting the site and within minutes it slows to a crawl; then goes up in flames. Users are leaving in droves and your brand name takes a beating across every social media outlet. It doesn’t have to be this way. Join James Carra, Manager of Hosting Operations at Volkswagen Group of America, and learn how they avoided these nightmares and confidently re-launched their flagship site.

Delivering your application to users quickly and efficiently is vital to meeting customer expectations and revenue goals. As systems become ever more distributed and complex, this gets more and more difficult. Learn how Westfield Insurance overcame the challenges of a complex, distributed IT environment by finding an APM solution that would improve end-user experience, reduce problem resolution time and manpower, and move them from a reactive to proactive mode.

Using 7 Habits of Highly Effective Network Monitoring, you will simplify root cause identification, and create an up-to-date, complete picture of your company’s wired and wireless networks, servers, and applications. Spend 45 minutes with Ipswitch to find out top ways to improve your network monitoring habits. The webinar will cover how to reduce the time you spend finding network issues and discuss how you can discover, diagram, and diagnose your IT infrastructure, servers, and applications using network monitoring tools. Join this webinar to learn how to better ensure performance and availability.

Comerica Bank is moving to a more Agile methodology, breaking down barriers between Development, QA, and Operations teams and building a performance-focused culture that enables them to improve customer engagement and experience across all channels. Join Tim Gramer, Vice President of ADS QA & Application Performance Management at Comerica Bank, to learn how to:
- Incorporate Agile methodologies and break down barriers between Development, QA, and IT Operations
- Manage risk during deployments to production
- Understand outside vendor performance and impact on your app
- Enhance customer experiences across all channels through an End User Experience Index

Today’s mobile App Developers are in-demand everywhere – they are the force behind building custom, mission-critical enterprise apps used by the workforce. Whether you are an App Developer transitioning from consumer apps to enterprise apps, or an enterprise developer moving into mobile, building your app is only the start. Paying attention to how your mobile apps perform in the field is a “must have” in order to achieve the ultimate mobile enterprise payoff. In this webinar, find out how mobile Application Performance Management (mAPM) software can ensure a quality user experience for your enterprise workforce and deliver a solid ROI for your enterprise mobility strategy. The 30-minute session will be led by Bryan Barringer, a technology and business operations expert who specializes in mobility and former leader of FedEx Services’ Office of Mobility and Collaboration.

Your business depends on delivering seamless digital experiences to your users every time across all engagement channels. It’s not just about providing functionality; you have to meet users expectations in order to maintain engagement and brand loyalty. Today’s technology architecture is increasingly complex, making digital performance management vital. If any component of your digital services underperforms in any engagement channel (mobile, tablet, computer, etc…), the impact will directly hit your company’s bottom line, brand and reputation. Join featured speaker John Rakowski, Analyst & Advisor with Forrester Research, as he explores the requirements for managing digital performance. In this webinar, you’ll learn how to: deliver a delightful Omni-channel end user experience through APM; protect brand reputation and enable user loyalty through high performance; tame the complexity of digital experience delivery.

Ipswitch experts will quickly take you on a tour of the WhatsUp Gold product suite and answer your questions. In this 30-45 minute interactive demo you will learn how easily and quickly you can discover, map and monitor your network and applications.

In this Tech Talk with Richard Nikula, Vice President, Product Development and Support, Nastel Technologies, learn the basics of WMQ Security; Configure Security for WMQ Users; and Configure Security for WMQ channels.

In this webinar, Scott Corrigan, Vice President of Technology Services, Nastel Technologies, will show you how to diagnose real-life problems that occur in middleware environments and resolve them before users are impacted. Detect and alert on sluggish system performance for environments using IBM WebSphere MQ, IBM WebSphere DataPower, IBM Message Broker and IBM WebSphere Application Server (IBM WAS). Take a look at how to gain visibility of pending issues in complex middleware deployments and understand these in a business context.

Join Sultan Ennab, Director of Engineering at Kronos Workforce Management to learn how their development and operations teams were able to work from a common language to increase their collaboration, application visibility and overall efficiency to demonstrate productivity gains up to 809%, reduce performance defects discovery time by 9 weeks, and decrease overall response times.

Watch this information-packed on-demand webinar to gather valuable insights on the current and future state of application performance from two leading experts - Jonah Kowall, VP Research, Gartner, and Denis Goodwin, Director of Product Management, APM, SmartBear. You will learn everything you need to know about how emerging trends and technologies are reshaping the industry, and takeaway both technical and organizational aspects to help you make informed decisions now and in the future.

DevOps is a hot topic within the IT community and is quickly becoming the standard for high performing and decidedly collaborative organizations. Join Gene Kim, co-author of The Phoenix Project and DevOps researcher, as he discusses performance metrics, as well as the cultural and technical practices, that enable high performance.

Meeting service levels, keeping customers happy and quickly resolving performance issues is easy with Foglight, the Dell Software application performance monitoring (APM) solution. View this recorded product demo to see how Foglight APM can help you manage web application performance in dynamic and complex environments.

Discover how to achieve greater visibility into your web applications with the new Foglight APM SaaS Edition. Learn how to identify relevant factors associated with poor transaction performance, compare statistical patterns in performance data and more.

Join Alan Shimel, Co-Founder & Editor-in-Chief of DevOps.com, as he discusses five key steps for developing a culture and assessing tools that can help you deliver software faster, more efficiently, and with great quality.

In this webinar hosted by ManageEngine, guest speaker John Rakowski, analyst and advisor at Forrester Research, will share his insights on the problems plaguing the current APM approaches and how the right application performance management techniques can cement business success.

John Wilson, Application Performance Manager at Openwork - the UK’s largest multi-tie mortgage and financial advice network - will demonstrate how the group benefited from dynaTrace across multiple projects. A complex IT environment, supporting business partners, customers and staff based on a service-oriented-architecture (SOA) presented multiple challenges requiring a new approach.

Join Albert Mavashev, CTO of Nastel Technologies, and learn how to use activity tracking to detect actual or potential breaches in responsibility and warn business users of non-compliance. Compliance could include: Internal SLAs as well as standards such as and Dodd-Frank. Watch this TechTalk and discover how to:
- Monitor situations that model compliance
- Use trends, moving averages, momentum oscillators and other analytical tools to detect anomalies
- Monitor Privileged access and global user control

Join Albert Mavashev, CTO of Nastel Technologies, and learn how to rapidly detect application performance issues before users are affected. Watch this TechTalk and discover how to:
- Dynamically determine what is normal application performance
- Recognize anomalies and differentiate them from increased load
- End eyes-on-screen monitoring and end thresholds

Learn how to track middleware messages across the multiple middleware solutions, including: JMS, MQ, DataPower and WMB that interconnect your applications. Watch this TechTalk and discover how to monitor performance for transactions traversing multi-middleware, and track message flow across multi-middleware. Also find out how messaging middleware such as WMQ, MB, DataPower and MB can work in conjunction.

SAP landscapes are not getting simpler. Gradually, business processes that used to be contained on a single SAP system now involve a range of cloud based services, mobile endpoints, and other applications. With this hybrid environment comes the challenge of maintaining high level of performance and availability along with increasing user expectation and application complexity. Join featured speaker George Lawrie, Vice President, Principal Analyst, Forrester Research, and Michael Sanders, APM Solutions Consultant for Compuware APM to examine:
- Evolving business requirements in the age of the customer- different systems of engagement (web, mobile, tablets)
- The changing SAP architecture and strategy around SAP Hana- fast evolving new class of SAP and non-SAP systems – coexisting with the core-SAP environments
- Best practices and Forrester’s APM reference model

Join Ken Godskind, Chief blogger and Analyst, APMExaminer.com, to learn how the big data of APM can supercharge your DevOps transformation. Chris Kline, Senior Product Manager, CA Technologies, also shows how the Advanced Behavior Analytics capability of CA APM can assist you in this journey.

Learn how to improve your incident management process with real-time analytics. Join Scott Corrigan, VP of Technology Services at Nastel as he shows you how to:

- Detect anomalies before the end user is affected
- Determine the root-cause of application and middleware performance problems
- Demonstrate real-life situations and how they are easily resolved

Getting ready for the holiday traffic spikes can create a lot of stress and anxiety for teams responsible for making sure everything goes perfectly. Luckily there are still 3 things you can do to prepare, even after code lock. Register for this webinar now and make sure you are ready for the holiday traffic spikes.

In this webinar we will discuss how to improve productivity using self-service. IT budgets in many firms have been flat; however, IT specialists are still required to “do more with less”. Self-service can help address this via secure delegation of duties and control over privileged access. This enables more users to benefit directly from your IT management tools as they can access them directly without requiring constant administrative involvement. Richard Nikula, VP Development and Support at Nastel Technologies will discuss the meaning of self-service for MQ and how the application group, shared services and DevOps can take advantage of this. Register now and watch it on-demand!

Recommended Webinar: With the rise of mobile, traffic spikes and more, there are five common mistakes eCommerce businesses make around the holiday rush – even when they think they are prepared for everything. What if you could eliminate the complex challenges associated with consumer holiday shopping behavior? Jon Anhold, Technology Director at Rosetta, will discuss how to avoid these key eCommerce mistakes as you prepare NOW for Black Friday and Cyber Monday. Stay off the naughty list this year and register today!

Recommended Webinar: This webinar focuses on how the network team can achieve a more prominent role in managing service delivery to better understand network and application performance. We will explore best practices for achieving end-to-end operational visibility that extends from the data center, through the network, to the users – enabling a comprehensive view into the network infrastructure and all applications and services. The session features practical approaches to managing performance in Cisco environments and how to leverage NetScout to achieve operational visibility that helps to increase uptime and improve the user experience.

Recommended Webinar: This session will explore real-world issues about how the adoption and implementation of cloud services affects service delivery. It will provide an actionable framework to accelerate the deployment and delivery of high performance Cloud-based applications. NetScout will delve into best practices to help you understand how to implement a holistic monitoring strategy to more effectively optimize performance, availability, and quality of applications in virtualized and Cloud-based environments to reduce cost and complexity, increase uptime and improve the user experience.

Recommended Webinar: Mark Hammer, Senior Product Director of Collaborator at SmartBear, will discuss with Andrew Park, VP of Engineering at G3 Technologies, how developers can address the issue of quality – before the product gets to QA and especially before it gets to the customer. Reflecting on his years of experience in building top development teams, Park will explain the processes and tools he uses to achieve high quality — and how they can save companies money in reworks and fixes.

Recommended Webinar: Great American Insurance Group faced slow transaction response times, visibility issues into their apps and was having a difficult time defining what “good performance” actually meant. Hear how they overcame these challenges and reduced slow application transaction response times, decreased mean time to resolution and drove faster code changes and performance improvements, and established common performance KPIs across the lifecycle and business.

Recommended Webinar: Join John McMains, CEO of Principled Technologies, and Bart Peluso of CA Technologies as they discuss how the ideal APM analytics solution effectively finds and automatically fixes issues, cuts downtime, ensures SLA compliance, and is simple to manage, so IT can deliver the high-quality service users demand.

Recommended Webinar: Join featured speakers Alan Shimel, Co-Founder and Editor-in-Chief, DevOps.com, and Stephen Wilson, Technology Performance Evangelist, Compuware APM, to discover how your IT team can embrace DevOps and release apps at the speed of your business.

Recommended Webinar: Join featured speakers from ULTA Beauty, the largest beauty retailer that provides one-stop shopping for prestige, mass and salon products and salon services in the US, as they discuss the retailer's e-Commerce evolution that led to understanding and optimizing their customers’ online experience. Discover how ULTA Beauty: gains full end-to-end visibility into user experience; captures the business impact of user experience and application performance; accelerates time to market for new functionalities and services.

Recommended Webinar: Join Compuware and guest speaker John Rakowski, Forrester Research Analyst for Infrastructure and Operations, to learn why network monitoring is in need of a strategic change: a focus on application and business-user awareness alongside traditional infrastructure components. During the webinar you will learn more about: warning signs of an inadequate application monitoring approach; top features of optimal application-aware monitoring solutions; how to centralize IT support to include network, application and infrastructure teams.

Recommended Webinar: Guest speaker J.P. Garbani, vice president and principal analyst at Forrester Research, will join Gaurav Jetly, director of cloud at Kronos, to discuss why end-user experience monitoring is critical for IT success. They will also discuss how Kronos used ManageEngine Applications Manager end-user experience monitoring capabilities to gain control of their business applications.

Recommended Webinar: Join for a review of CIO's newest APM best practices survey and year over year comparison with Senior Editor at IDG's Custom Solutions Group, Bill Laberis, and Aruna Ravichandran, Vice President, Product Marketing at CA Technologies, and learn the secrets to bridge the gap between the promise of APM and its reality today.

Recommended Webinar: With all the benefits of Big Data there are also pitfalls including slow Hadoop jobs, problems scaling your cluster efficiently, or relying on war rooms to find the root cause of issues. Listen to a Big Data Performance Expert for a leading mapping and geo-location provider, discuss lessons his team learned optimizing Hadoop and NoSQL deployments for one of their new location services. During this webinar, you will also learn how to find the root cause of slow and failed jobs; identify bottlenecks without sifting through tons of log files; consistently monitor the health of internal and external data stores.

Recommended Webinar: It was predicted that mobile would surpass desktop usage in 2014. According to eMarketer, it already has. What other trends emerged true? Learn how the changing e-commerce outlook can prepare you for your next peak season! Featured speaker Aaron Smith, Associate Partner, Consumer Products & Retail at Rosetta, and Mark Burns, Director of Product Management at Compuware APM, will spotlight e-commerce trends and the new opportunities these present for your heavy traffic events in 2014.

Recommended Webinar: Compuware's fifth annual Compuware Best of the Web Awards recognizes the "best of the best" companies that have earned top honors for their mobile and web performance excellence throughout 2013 by meeting user's expectations and providing exceptional online experiences. Featured speaker David Jones, Field Technical Support Engineering Manager at Compuware APM will announce award winners; offer insight into winners' best practices for optimizing mobile and web performance; and share insight into strategies for consistent performance in 2014.

Recommended Webinar: Enterprise IT departments that are being challenged to roll out the latest support and services to aid employees with the required technology while keeping data secured. So, how should enterprises address the upcoming IT consumerization challenges to stay ahead of the mobile device management (MDM) curve? In this webinar hosted by ManageEngine Desktop Central, Christian Kane, analyst at Forrester Research, will share his insights on the next phase of IT consumerization in MDM.