White Papers

AppDynamics has been positioned as a Leader for the third consecutive year in Gartner’s Magic Quadrant for APM. To celebrate, AppDynamics is offering you a complimentary copy of the full Gartner report.

Check out Forrester Research’s Shopping Guide for Mobile Application Performance Management (mAPM) solutions. This guide will provide you with an understanding of which core capabilities and features you should look for in a good mAPM solution.

According to the results of this CA Technologies study with Vanson Bourne, 88% of 1,425 IT and line of business (LOB) executives surveyed already have or plan to adopt DevOps sometime within the next five years. This strong endorsement can be attributed to the greater demands on IT to deliver apps faster and to the tangible benefits DevOps adopters are seeing – measurable results showing from 15% to 21% improvements.

Analytics offer data-driven business intelligence by revealing patterns in data and projecting future conditions via predictive modeling. IT operational analytics (ITOA) are emerging because companies increasingly rely on IT for revenue-producing services. ITOA is vital for managing IT environments that are complex, virtualized, dynamic, and distributed, including in clouds and third-party environments. ITOA allows services to be controlled from a fact-based business perspective. Performance management analytics offer visibility into IT environments to proactively resolve issues before they impact services and end-users. As cited by Gartner and Enterprise Management Associates (EMA), BMC is a leading vendor of ITOA solutions. BMC Performance and Availability is a set of modular, yet integrated offerings that provide unprecedented views into service delivery chains from data centers to users’ computers and mobile devices. Read this whitepaper to find out more.

Enterprise IT operations teams are struggling to keep pace with the business. Many are still using outdated tools and processes to manage increasingly complex, heterogeneous environments. They are also trying to cope with new technology trends, such as mobile and cloud service delivery. At the same time, end users are demanding improved quality of service and no longer tolerate outages and slow response times. Something has to change. Enterprise IT needs a new solution for operations management — one that allows them to gain critical business insight, modernize the user experience, and deliver the future of IT operations today. In this whitepaper, find out how BMC TrueSight Operations Management can help you achieve these goals.

As the complexity of managing IT operations continues to grow, I&O leaders and data center managers are faced with many choices and trade-offs in selecting new solutions and vendors. Read this Gartner report to find out about top ITOM vendors, their strengths and weaknesses, and new approaches to addressing the challenges in driving an integrated, cost-effective IT strategy.
In this Gartner report, you will learn more about:
- Vendor strengths in 16 categories
- New dimensions in evaluating vendors
- Balancing the scope of horizontal (heterogeneity) and vertical (stack)
- IT operations management debt

Historically, IT organizations have been divided into different silos with distinct realms of control. This has started to change over the past few years as a result of increased business focus on applications as the driver of revenue, and the increased levels of complexity associated with modern applications (virtualization, cloud, SOA, etc.). In this white paper, AppDynamics explores the changes that are happening throughout IT organizations and explain why it is important to understand, embrace, and participate in this evolution, including:
- How collaboration helps teams deploy faster and fix problems faster
- Suggested steps for to embracing the growing DevOps movement
- How software tools help you achieve defined goals

Buying software in IT is usually a chore, but it doesn’t have to be that way. Download the Survival Guide to learn all the tips and tricks of how to become an APM rockstar.

In the app economy seconds make the difference between a brand loyalty building experience or a lost sale. More than half of the customers who responded to a survey about performance indicated that under 5 seconds was the maximum acceptable response time; most experts agree the number is more like 3. Billions of dollars in goods and services flow through customer facing applications with an increasing number of transactions initiated by mobile apps. Download this paper to better understand the benefits of delivering a flawless customer experience and the risk of poor performance.

Once considered nice-to-haves, applications are now one of the primary interfaces connecting companies to their customers. The feel, functionality and performance of your applications have a direct effect on your business and your brand. The user experience is the currency of the application economy. You need to inspire your customers with every application interaction. That’s why CA Technologies set out to create an APM model that addresses these challenges and helps organizations thrive in the application economy. Introducing E.P.I.C. APM – the key to turning APM into a strategic advantage.

Dynatrace’s annual research into the shopping plans of smartphone and tablet owners revealed new information that shows retailers are at a tipping point: PERFORM for mobile users, or PERISH at the hands of competitors. This new research underscores how crucial it is for retailers to invest in and focus on mobile performance to remain competitive in a hyper-connected landscape.

Enterprise Management Associates (EMA) recently reviewed 17 network & server monitoring vendors and concluded that WhatsUpGold is the value leader.

This paper covers 4 Critical Components of Successful Layer 2 Discovery. When looking for a truly complete layer two monitoring and management solution, don’t settle for a partial list of capabilities.

Are you battling network zombies – or problems that you thought were dead which suddenly spring back to life? If so, you are not alone, as these creatures represent the most troublesome foe of the modern-day IT administrator. They are impossible to predict, appearing randomly without warning.

CA Technologies commissioned a global survey of 1,450 senior business executives to understand the impact the application economy is having on enterprises, and uncover the differences between those companies that are thriving (the “leaders”) and those who are struggling (the laggards). The application economy leaders experienced: more than double the revenue growth; 68% higher profit growth; 50% more of their business came from new products and services. Download this white paper to see the full results of this study and find out specific practices you should be adopting now to succeed in the application economy.

While many Web 2.0 technologies, including JavaScript and AJAX, aim to increase the speed and efficiency of web applications, they also present unique challenges to traditional APM solutions.Check out this white paper to learn more.

Want a better understanding of Application Performance Monitoring? Download this insightful, easy-to-read eBook.

Modern applications are developed, tested and delivered to end-users in ways that simply didn’t exist five years ago. In order to meet increasingly high user expectations, businesses need to deliver higher quality software at a faster rate, and those that fail to do so will lose market share to competition that does. To survive in this new age of software delivery, the silos isolating the teams, tools and data across the application lifecycle need to be broken down, and user experience needs to be injected throughout.
Download this interactive eBook to learn about:
- Differences in modern vs traditional application delivery models and standards
- How Agile, DevOps and Continuous Delivery are transforming the game
- Overcoming common adoption challenges and implementation obstacles
- Aligning teams, tools and data across the lifecycle with a unified, user-centric approach, and how this is winning strategy

Google loses 1% of its traffic for every millisecond of delay in web response time. There is no denying application performance has a direct impact on business results, and in order to properly manage your applications and end-user experience you need to monitor them. There are two primary techniques for monitoring web and mobile applications-synthetic monitoring, and real monitoring-each with very different capabilities, advantages and disadvantages. Learn when to use what and why both is best. Download this interactive eBook to learn everything you need to know about synthetic vs real application monitoring, including:
- Understanding the differences between the two techniques and how they work
- When to use synthetic, vs when to use real-specific problems each can help solve and questions they answer
- Tips for evaluating synthetic vs real solutions, key criteria to look for
- Why you need both: the advantage of using synthetic and real monitoring together

While APM solutions have been mitigating poor user experiences since the early 90s, only recently have these tools begun to deliver on the promise of proactively identifying and diagnosing performance issues before users are impacted — but they are still far from perfect. For starters, why the lack of unified functionality? Why do we still need multiple tools in order to deliver a single APM solution? Or do we?
Explore topics including:
- A brief history of APM and how APIs and the cloud changed everything
- Managing end-user experience across distributed applications
- Understanding the difference between APM and availability monitoring
- When is it APM? 5 qualification criteria for assessing solutions
- How the demand for unification has forever raised the bar in APM

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