White Papers

This study surveyed 6,770 consumers and 809 business decision makers in 18 countries to uncover how each group thought various characteristics of applications impacted user experience, and how well different industries delivered on those characteristics.

Everyone talks about the soft benefits of APM, but what about hard dollar savings? We asked our customers to calculate how much they've saved with AppDynamics, and the results are pretty awesome. In this white paper, we look at three ROI case studies with real APM users: Edmunds.com, Fox News and Karavel. Read the white paper to find out how much they saved with APM.

Are you battling constant user complaints about downtime and slow performance for Microsoft applications like Sharepoint, Exchange, Lync and Microsoft Dynamics? Here are 10 tips that will help boost the performance of your Microsoft applications and underlying environments.

Feel yourself sinking in the mud, because your out-of-the-box performance monitoring solutions can’t give you a clean, clear view of your network, applications and servers? Step up to complete visibility, better performance and heightened IT and user productivity.
Read this new e-guide.

Is the search for the precise point of your systems failure causing delays and difficulties to last far longer than they should? If your monitoring system can’t detect network dependencies, you could be looking for that needle in a haystack of alerts.

Does battling slow network or server performance leave you feeling in the dark? Slow systems can destroy your team’s productivity, and if you don’t have the right monitoring tools you lack the network visibility needed to get ahead of these problems. In this e-guide, learn how a single, integrated monitoring solution can help you:
- Anticipate network, application and server faults before they happen
- Get threshold based, real-time alerts
- Automatically restart services, reboot network devices, and initiate malware scans
- Leverage end-to-end integrated monitoring

How can IT teams meet the need to thrive while dealing with an increasingly large and complex environment, constantly “doing more with less” and the requirements to deliver near-zero downtime? The nine noble truths of network, server and application monitoring explain the problem and describe the path to its solution.

The TTFB (Time To First Byte) is a metric in network metrology. It is the time elapsed between the opening of a TCP connection between a client and a server, and receipt by the client of a first packet with payload from the server. If this measure has advantages, what about its relevance in application metrology? As this metric covers different kinds of problems, it should be seen as an overall index of performance, rather than as a metric of server response time, as this is often considered.

During the 2014 holiday shopping season, online and mobile retailers saw a 15 percent increase in holiday spending from that in 2013. Where mobile traffic was concerned, 24 percent of retailers reported growth of 41% year over year. For e-retailers, this means it is increasingly important to prevent application outages. In this report by Internet Retailer, more than 350 senior retail executives weighed in on their performance during this time of increased activity, and those that already had a troubleshooting process were 92 percent more likely to have met or exceeded their revenue expectations. Read the report for further insight into the performance of retail sites during the holiday season, the increasing role of mobile throughout the shopping experience, and best practices for the future.

Ten years ago, the standard way to troubleshoot an application issue was to look at the logs. Today, if you’re depending just on log files to find and troubleshoot performance problems, then chances are your users are suffering – and you’re losing money for your business. Modern enterprise applications are increasingly complex and their performance is, more often than not, responsible for the success and revenue of their businesses. In this whitepaper we look at why logging is no longer enough for managing application performance.

Although monitoring the availability and health status is an obligation for every IT organization, it does not provide a full answer to the questions raised by running a complex IT systems which supports business critical processes. This paper covers the intrinsic limits to SNMP monitoring, and the benefits of combining SNMP monitoring with Network & Application Performance Management.

For Fortune 1000 companies, the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year. This report conducted in October and November of 2014 by IDC contains critical DevOps metrics collected from 20+ Fortune 1000 organizations and includes best practices for development, testing, application support, infrastructure, and operations teams.

From API debugging and testing to operations and performance tips, learn best practices to help your team alleviate common issues with microservices architectures early in development in order to maximize end-user benefits and return on time invested.

According to the results of this CA Technologies study with Vanson Bourne, 88% of 1,425 IT and line of business (LOB) executives surveyed already have or plan to adopt DevOps sometime within the next five years. This strong endorsement can be attributed to the greater demands on IT to deliver apps faster and to the tangible benefits DevOps adopters are seeing – measurable results showing from 15% to 21% improvements.

AppDynamics has been positioned as a Leader for the third consecutive year in Gartner’s Magic Quadrant for APM. To celebrate, AppDynamics is offering you a complimentary copy of the full Gartner report.

Check out Forrester Research’s Shopping Guide for Mobile Application Performance Management (mAPM) solutions. This guide will provide you with an understanding of which core capabilities and features you should look for in a good mAPM solution.

Analytics offer data-driven business intelligence by revealing patterns in data and projecting future conditions via predictive modeling. IT operational analytics (ITOA) are emerging because companies increasingly rely on IT for revenue-producing services. ITOA is vital for managing IT environments that are complex, virtualized, dynamic, and distributed, including in clouds and third-party environments. ITOA allows services to be controlled from a fact-based business perspective. Performance management analytics offer visibility into IT environments to proactively resolve issues before they impact services and end-users. As cited by Gartner and Enterprise Management Associates (EMA), BMC is a leading vendor of ITOA solutions. BMC Performance and Availability is a set of modular, yet integrated offerings that provide unprecedented views into service delivery chains from data centers to users’ computers and mobile devices. Read this whitepaper to find out more.

Enterprise IT operations teams are struggling to keep pace with the business. Many are still using outdated tools and processes to manage increasingly complex, heterogeneous environments. They are also trying to cope with new technology trends, such as mobile and cloud service delivery. At the same time, end users are demanding improved quality of service and no longer tolerate outages and slow response times. Something has to change. Enterprise IT needs a new solution for operations management — one that allows them to gain critical business insight, modernize the user experience, and deliver the future of IT operations today. In this whitepaper, find out how BMC TrueSight Operations Management can help you achieve these goals.

As the complexity of managing IT operations continues to grow, I&O leaders and data center managers are faced with many choices and trade-offs in selecting new solutions and vendors. Read this Gartner report to find out about top ITOM vendors, their strengths and weaknesses, and new approaches to addressing the challenges in driving an integrated, cost-effective IT strategy.
In this Gartner report, you will learn more about:
- Vendor strengths in 16 categories
- New dimensions in evaluating vendors
- Balancing the scope of horizontal (heterogeneity) and vertical (stack)
- IT operations management debt

Historically, IT organizations have been divided into different silos with distinct realms of control. This has started to change over the past few years as a result of increased business focus on applications as the driver of revenue, and the increased levels of complexity associated with modern applications (virtualization, cloud, SOA, etc.). In this white paper, AppDynamics explores the changes that are happening throughout IT organizations and explain why it is important to understand, embrace, and participate in this evolution, including:
- How collaboration helps teams deploy faster and fix problems faster
- Suggested steps for to embracing the growing DevOps movement
- How software tools help you achieve defined goals