White Papers

AppDynamics has been positioned as a Leader for the third consecutive year in Gartner’s Magic Quadrant for APM. To celebrate, AppDynamics is offering you a complimentary copy of the full Gartner report.

In the app economy seconds make the difference between a brand loyalty building experience or a lost sale. More than half of the customers who responded to a survey about performance indicated that under 5 seconds was the maximum acceptable response time; most experts agree the number is more like 3. Billions of dollars in goods and services flow through customer facing applications with an increasing number of transactions initiated by mobile apps. Download this paper to better understand the benefits of delivering a flawless customer experience and the risk of poor performance.

Once considered nice-to-haves, applications are now one of the primary interfaces connecting companies to their customers. The feel, functionality and performance of your applications have a direct effect on your business and your brand. The user experience is the currency of the application economy. You need to inspire your customers with every application interaction. That’s why CA Technologies set out to create an APM model that addresses these challenges and helps organizations thrive in the application economy. Introducing E.P.I.C. APM – the key to turning APM into a strategic advantage.

Dynatrace’s annual research into the shopping plans of smartphone and tablet owners revealed new information that shows retailers are at a tipping point: PERFORM for mobile users, or PERISH at the hands of competitors. This new research underscores how crucial it is for retailers to invest in and focus on mobile performance to remain competitive in a hyper-connected landscape.

Enterprise Management Associates (EMA) recently reviewed 17 network & server monitoring vendors and concluded that WhatsUpGold is the value leader.

This paper covers 4 Critical Components of Successful Layer 2 Discovery. When looking for a truly complete layer two monitoring and management solution, don’t settle for a partial list of capabilities.

Are you battling network zombies – or problems that you thought were dead which suddenly spring back to life? If so, you are not alone, as these creatures represent the most troublesome foe of the modern-day IT administrator. They are impossible to predict, appearing randomly without warning.

CA Technologies commissioned a global survey of 1,450 senior business executives to understand the impact the application economy is having on enterprises, and uncover the differences between those companies that are thriving (the “leaders”) and those who are struggling (the laggards). The application economy leaders experienced: more than double the revenue growth; 68% higher profit growth; 50% more of their business came from new products and services. Download this white paper to see the full results of this study and find out specific practices you should be adopting now to succeed in the application economy.

While many Web 2.0 technologies, including JavaScript and AJAX, aim to increase the speed and efficiency of web applications, they also present unique challenges to traditional APM solutions.Check out this white paper to learn more.

Want a better understanding of Application Performance Monitoring? Download this insightful, easy-to-read eBook.

Modern applications are developed, tested and delivered to end-users in ways that simply didn’t exist five years ago. In order to meet increasingly high user expectations, businesses need to deliver higher quality software at a faster rate, and those that fail to do so will lose market share to competition that does. To survive in this new age of software delivery, the silos isolating the teams, tools and data across the application lifecycle need to be broken down, and user experience needs to be injected throughout.
Download this interactive eBook to learn about:
- Differences in modern vs traditional application delivery models and standards
- How Agile, DevOps and Continuous Delivery are transforming the game
- Overcoming common adoption challenges and implementation obstacles
- Aligning teams, tools and data across the lifecycle with a unified, user-centric approach, and how this is winning strategy

Google loses 1% of its traffic for every millisecond of delay in web response time. There is no denying application performance has a direct impact on business results, and in order to properly manage your applications and end-user experience you need to monitor them. There are two primary techniques for monitoring web and mobile applications-synthetic monitoring, and real monitoring-each with very different capabilities, advantages and disadvantages. Learn when to use what and why both is best. Download this interactive eBook to learn everything you need to know about synthetic vs real application monitoring, including:
- Understanding the differences between the two techniques and how they work
- When to use synthetic, vs when to use real-specific problems each can help solve and questions they answer
- Tips for evaluating synthetic vs real solutions, key criteria to look for
- Why you need both: the advantage of using synthetic and real monitoring together

While APM solutions have been mitigating poor user experiences since the early 90s, only recently have these tools begun to deliver on the promise of proactively identifying and diagnosing performance issues before users are impacted — but they are still far from perfect. For starters, why the lack of unified functionality? Why do we still need multiple tools in order to deliver a single APM solution? Or do we?
Explore topics including:
- A brief history of APM and how APIs and the cloud changed everything
- Managing end-user experience across distributed applications
- Understanding the difference between APM and availability monitoring
- When is it APM? 5 qualification criteria for assessing solutions
- How the demand for unification has forever raised the bar in APM

In 2013, mobile commerce sales equated to over $48.3 billion and 51% of online shoppers abandoned a purchase because of site slowness. With so much at stake, it is critical for businesses to be in full control of their end user experience. Gartner’s analyst report on how to improve quality mobile application delivery states that today’s synthetic-based mobile monitoring is limited in understanding actual user experience. Gartner recommends using mobile application performance monitoring to understand application usage patterns, performance and user frustration.

Synthetic Monitoring. Real User Monitoring. API Monitoring. Code-Level Transaction Tracing. Root Cause Analysis. Load testing. All of these are essential for ensuring application quality and delivering a superior user experience. But how many tools do you need in order to utilize all of these solutions? If your answer is more than one, you haven’t seen AlertSite UXM. Download this interactive eBook for a 360-degree tour of the game-changing new APM tool that is finally unifying everything you need for user experience and performance management in a single SAAS platform.

Recommended eBook: This eBook explores the current state of the APM market landscape, evaluates APM best practices and outlines potential challenges so that we can choose the right SaaS tools to make better business decisions, reduce costs and increase software reliability.

Recommended eBook: DevOps is all about working together in more open and efficient ways so teams can collaborate better and ship better performing code. In this eBook you’ll learn: What is DevOps? Where did it come from? What problems led to its creation? Who’s adopting it? Come learn how DevOps interacts with the cloud, and what the benefits are of adopting DevOps at your organization plus a whole lot more.

Recommended White Paper: In moving to the cloud, ensure that your public cloud provider performs on par, or better than your on-premise deployment. Ensure SLAs are tailored to maintaining the highest level of end-user experience, thereby protecting your business’ bottom line. This study reveals what IT professionals are thinking about SLAs and what can be done to move towards relevant guarantees of performance.

Recommended eBook: Today’s users expect your site to load within 2-3 seconds — any longer and you’re putting revenue at risk. This eBook explores why Web Performance Monitoring is such a critical step in delivering quality user experiences and how to ensure you’re meeting users’ online performance expectations. In this eBook, you’ll find: How Web performance affects your revenue; Real world examples of high-profile Web performance disasters; The basics and benefits of Web Performance Monitoring; Advanced implementation solutions.

Recommended eBook: After you’ve already established visibility into the performance and availability of individual pages across your website — what’s the next step in your performance strategy? For most it’s transaction monitoring — mainly because it provides valuable insight into how all those individual pages across your website come together to serve your users. Download this eBook to find out how a transaction can directly affect your website's revenue and users experience.

Pages