White Papers

Recommended E-Book: It is often claimed that “80% of unplanned outages are due to ill-planned changes made by administrators or developers.” Considering that an average IT organization makes 11-100 changes every week, it is well understood that change management has become a daunting task. This e-book highlights key points necessary for effectively managing IT changes and visually explains the benefits that Neebula ServiceWatch can add to the process without disrupting any existing change procedures.

Recommended White Paper: As cloud and mobile applications and devices become increasingly prevalent in our daily lives, both at and away from the workplace, organizations from a wide variety of industries are struggling to keep pace with the increasing complexities associated with leveraging these platforms. With technology-dependent, business-critical services like e-commerce, order fulfillment, and mobile banking core parts of consumer behavior and key sources of revenue, companies are more dependent on application performance management to monitor the availability and functionality of those services. The ultimate goal of monitoring those services is to help improve the overall end-user experience—both internally and externally. This HP white paper advises how you can monitor your business services in minutes with APM as a Service.

Recommended White Paper: Web applications and services depend on optimal web server performance and for this reason it is imperative to have advance alerts to when performance for this critical component is deteriorating. This SolarWinds white paper outlines best practices for monitoring Apache Web Servers.

Free e-book: Any NOC operator is familiar with the Sisyphean task of handling hundreds, or even thousands of console messages day in and day out. When the right event is tracked, its cryptic language does not provide much context to the problem or help assess the impact on the business. This free eBook provides guidelines and tips on how to optimize your event console to significantly improve the event management experience, correlate IT events to business services, and improve root cause analysis. You’ll also learn how you could take a leap forward by automating service mapping and impact assessment to significantly improve the way you manage events and IT changes.

Recommended Report: Enterprise IT staffs spend significant time struggling to keep up with change management, as well as trying to improve overall end-user service quality. To address these issues, IT managers have implemented service modeling projects, which have helped make some progress but there is still far from universal satisfaction, according to a survey by Neebula. Download a free copy of the report on the Neebula Service Modeling Survey.

In the free ebook Application Performance Monitoring for Dummies, discover what an application-centric approach really is, learn to look at performance problems from the user perspective, and see how the entire organization benefits from simplified APM.

Recommended White Paper: The unprecedented demands on applications have given rise to new requirements for IT management. Learn how Boundary provides a new kind of application monitoring for modern IT architectures.

Recommended White Paper: eG Innovations provides insight on managing Java application performance, and how the performance of the Java middleware tier has a significant impact on the performance of the business services that it supports.

Recommended White Paper: IDC examines 9 start-ups and innovators that extend the Cloud systems management software marketplace.

Recommended Case Study: SL Corporation shows how a Fortune 100 financial services company was able to drive millions in new revenue with RTView.