White Papers

Not sure which Application Performance Management vendor to choose? Download IT Central Station's free report and find out what your peers are saying about the leading APM solutions. Learn about:
- Valuable Features
- Room for Improvement
- Deployment, Stability, Scalability Issues
- ROI and More
IT Central Station is the leading review site used by enterprise tech professionals to research APM and other solutions in order to make informed buying decisions. Unleash the power of crowdsourced knowledge, unbiased product reviews and social networking with this free report.

The Cloud can be a powerful platform and many organizations are building their business processes around Cloud capabilities as it addresses elasticity, agility, costs and time to market. But how well can you ensure an optimal deployment, management, automation and user experience in the cloud? Download this white paper written by Microsoft MVP Alessandro Cardoso.

The Cloud approach addresses elastic scale, agility, costs and time to market, by allowing organizations not only to deploy a solution quickly but also to scale up/down based on demand. Cloud adoption is sky rocketing, there's no doubt about it. However, when it comes to investments in the Cloud, how are you planning and assessing business and IT requirements? Download this white paper written by Microsoft MVP Alessandro Cardoso.

This newly published guide, featuring Gartner research, provides:
- Insight into how End User Experience Management can help hold cloud providers accountable to SLAs
- Access to Gartner’s Cool Vendors in Vendor Management for 2015
- A real-world case study on how End User Experience Management drove a 40% increase in performance of a SaaS-based app
The guide also explains how, when it comes to monitoring business-critical apps running in the cloud, Aternity End User Experience Monitoring uniquely addresses what counts most to the workforce – the performance of the app as it renders on any device.

For retailers, websites and mobile apps are just the start of a true digital strategy - they enable you to compete. Simply having an app is not enough in order to increase revenue, credibility and brand loyalty. The key to omnichannel success is driving customer delight through optimal performance across the technologies of today and tomorrow. Read the report of AppDynamics’ exclusive survey into evolving customer expectations, emotional connections, and adoption of retail technology around the globe. Find out:
- How app performance impacts customer loyalty
- The digital disruptors that are driving retailers to up their app game
- Why it’s time to get personal in the age of convenience

User experience is important, but existing tools for mobile analytics still do not adequately measure the experience effectively. This paper explores the challenges of mobile app user experience measurement and a more intelligent approach to measuring what truly matters.

Today people need a precise vision of where applications are failing to deliver a proper performance and to quickly identify transactions with errors and slow response times. Read this white paper to learn more about Performance Vision from SecurActive.

In this whitepaper, MSFT MVP Cameron Fuller answers whether OpsMgr is still relevant, as its future has been an undercurrent for a while now. Since the addition of the Cloud has changed, how we monitor in Microsoft solutions, we need to explore and assess the Microsoft technology landscape as it exists and look for hints pointing us to where we may be going in the future. It’s time to stop ignoring the elephant in the room. It’s time to take a strong running start, make the leap, and tackle this elephant like nobody has ever done before.

In this Research Report, Clabby Analytics reviews a wide variety of approaches to Application Performance Management (APM) and Aternity’s approach to End User Experience Monitoring, as well as new capabilities in Aternity Workforce APM v8.0. These new enhancements enable customers to more effectively ensure the productivity of their tech-dependent workforces by more easily assuring the quality and reliability of the critical applications on which their business run.

In this white paper, Forrester shows that in traditional IT service degradation and outage monitoring and resolution processes, time is primarily wasted in identifying where a problem has originated, and that an effective approach to reducing this “mean time to knowledge” is through the use of application-oriented network performance monitoring. In conducting an in-depth survey of senior IT decision-makers at large North American firms with responsibility for their organizations’ application, network, and/or service monitoring technology, Forrester found tangible benefits to improving and accelerating the resolution process.

If you believe that the user experience is everything for mobile apps, how are you measuring it? This paper discusses FunDex, a fast and easy method for measuring user experience in a truly meaningful way. Learn how FunDex unifies all aspects of the user experience measured by mobile analytics software, HP AppPulse Mobile. Learn why this solution is better than traditional approaches to mobile APM.

With this Dimensional Research report, discover how mobile monitoring software can help you better understand users and their experience with your mobile application. Users reach for mobile devices many times every day, specifically to use mobile apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a mobile app is installed, that app is judged for its speed, responsiveness,. and stability, which define the user experience and overall satisfaction. This report helps you understand that users quickly abandon apps that exhibit issues after only a couple of occurrences.

This paper by Shamus McGillicuddy, Senior Analyst at Enterprise Management Associates (EMA), explores the macro trends that are generating a need for unified monitoring. It identifies the business drivers for adoption, including the key considerations for earning a return on investment. Finally, the paper examines CA Technologies’ Unified Infrastructure Management (UIM) solution as an example of a monitoring architecture that supports the needs of an agile enterprise. The paper especially examines CA’s most recent iterations of UIM and how they are advancing both the networking monitoring capabilities of the architecture and the overall usability of the product.

High availability and performance of mission-critical applications is a matter of business survival. If applications fail – or suffer from low performance levels – end-users, customers and revenues can be impacted.

Five (5) Guidelines for optimizing your virtual environment. Learn about the pitfalls inherent with virtual environment management and monitoring, as well as 5 guidelines to help you choose the right vendor for your systems management needs.

To be more competitive in today’s world of software-defined business, companies are changing how they develop and deliver software. While DevOps allows companies to create higher-quality software faster, it is important to keep the business objectives in mind to ensure teams are moving in the right direction. BizDevOps keeps Dev, Ops and the business aligned and focused on how application performance and user experience impact business outcomes. This paper addresses the concept of BizDevOps and its value while also diving into the importance of the business transaction as the constant unit of measure across teams.

The mobile ecosystem is growing fast and becoming increasingly complex. In the midst of this activity, however, it’s critical to keep your eye on the prize: who your end user is, what they are doing, and how they are doing it. The Mobile Playbook, compiled and distributed by EndUserExperience2Day, is an annually published report that shares the best real-world mobile trends, insights, and use cases around what’s influencing and driving mobile growth.

Recommended eBook: Most of us can now say that we have built our web applications on a foundation of APIs, both internal and external. With so much emphasis on the tiny API, it’s important to recognize its inherent power and make sure you build the appropriate safeguards to protect it. After all, the performance and availability of your APIs and Web services are increasingly important to users' overall experiences with today's mobile, social and e-commerce applications. Many organizations also have contractual agreements around API performance in place with business partners and need an objective way to measure actual performance against them.

As digital business operations transform your products, customer experience, and workplace, it becomes critical to manage the rising complexity of application delivery. Learn how IT leaders are using Application Performance Management (APM) to address their top business priorities. In this Forrester Technology Adoption Profile, you’ll explore current challenges in digital service management and how APM can help solve them.
Find out:
- Which issues pose the greatest threat to your digital service management effectiveness
- How APM can improve both business and IT productivity
- What IT infrastructure and operations professionals need to succeed today

Network-heavy, scale-out workloads place considerable stress on today’s rapidly growing virtualized and cloud datacenters. Non-delimiting network components, as well as emerging software-defined networking (SDN) technologies aim to mitigate the potential bottlenecks that can precipitate at the network layer in such environments, as well as simplify network design. However, there remain significant challenges, as well as optimization opportunities, at the network layer. This whitepaper examines the latency-inducing pitfalls of common VM placement tactics, as well as a network flow approach that minimizes network, compute, and storage latency all at once.