White Papers

Not sure which Application Performance Management vendor to choose? Download IT Central Station's free report and find out what your peers are saying about the leading APM solutions. Learn about:
- Valuable Features
- Room for Improvement
- Deployment, Stability, Scalability Issues
- ROI and More
IT Central Station is the leading review site used by enterprise tech professionals to research APM and other solutions in order to make informed buying decisions. Unleash the power of crowdsourced knowledge, unbiased product reviews and social networking with this free report.

Detecting and fixing problems on live applications has never been more challenging. Learn how to examine and resolve common, yet elusive application performance problems that reveal themselves only when you look at them from the right vantage point.

Recent global research study provides insights into how the imperatives translate into actions. The “Digital Disrupters” who are achieving high returns from digital investments and who drive market and organizational disruption have a number of traits in common. Download the research to find out more.

Application Performance Management, or APM, is the monitoring and management of the availability and performance of software applications. Different people interpret this definition differently so this whitepaper attempts to qualify what APM is, what it includes, and why your business needs it. If you are going to take control of the performance of your applications, then this article gives you everything you need to understand factors like what to measure and how to interpret it in the context of your business.

Are your end users missing from your enterprise’s mobile workspace strategy? Do you want to learn 5 keys for improving mobile workforce productivity featuring real-world use cases from every major industry? Don’t miss downloading your free copy of this newly published report featuring Gartner research.

The rise of the digital enterprise, and the unprecedented role of technology in every aspect of the value chain, has created an explosion of valuable yet unharnessed data for IT organizations. Traditional IT tools and processes, founded on the notion of control and management, are unable to support the speed and agility requirements of the digital enterprise. As a result, IT is under-equipped for the rapid proliferation of operational and business data, and under-prepared to transform that data into actionable insights that support the fast-moving business. IT organizations should harness this exciting opportunity and reengineer their approach, from traditional analytics and reporting to adaptive, real-time digital service analytics.

This newly published guide, featuring Gartner research, provides:
- Insight into how End User Experience Management can help hold cloud providers accountable to SLAs
- Access to Gartner’s Cool Vendors in Vendor Management for 2015
- A real-world case study on how End User Experience Management drove a 40% increase in performance of a SaaS-based app
The guide also explains how, when it comes to monitoring business-critical apps running in the cloud, Aternity End User Experience Monitoring uniquely addresses what counts most to the workforce – the performance of the app as it renders on any device.

For retailers, websites and mobile apps are just the start of a true digital strategy - they enable you to compete. Simply having an app is not enough in order to increase revenue, credibility and brand loyalty. The key to omnichannel success is driving customer delight through optimal performance across the technologies of today and tomorrow. Read the report of AppDynamics’ exclusive survey into evolving customer expectations, emotional connections, and adoption of retail technology around the globe. Find out:
- How app performance impacts customer loyalty
- The digital disruptors that are driving retailers to up their app game
- Why it’s time to get personal in the age of convenience

User experience is important, but existing tools for mobile analytics still do not adequately measure the experience effectively. This paper explores the challenges of mobile app user experience measurement and a more intelligent approach to measuring what truly matters.

Today people need a precise vision of where applications are failing to deliver a proper performance and to quickly identify transactions with errors and slow response times. Read this white paper to learn more about Performance Vision from SecurActive.

In this Research Report, Clabby Analytics reviews a wide variety of approaches to Application Performance Management (APM) and Aternity’s approach to End User Experience Monitoring, as well as new capabilities in Aternity Workforce APM v8.0. These new enhancements enable customers to more effectively ensure the productivity of their tech-dependent workforces by more easily assuring the quality and reliability of the critical applications on which their business run.

In this white paper, Forrester shows that in traditional IT service degradation and outage monitoring and resolution processes, time is primarily wasted in identifying where a problem has originated, and that an effective approach to reducing this “mean time to knowledge” is through the use of application-oriented network performance monitoring. In conducting an in-depth survey of senior IT decision-makers at large North American firms with responsibility for their organizations’ application, network, and/or service monitoring technology, Forrester found tangible benefits to improving and accelerating the resolution process.

If you believe that the user experience is everything for mobile apps, how are you measuring it? This paper discusses FunDex, a fast and easy method for measuring user experience in a truly meaningful way. Learn how FunDex unifies all aspects of the user experience measured by mobile analytics software, HP AppPulse Mobile. Learn why this solution is better than traditional approaches to mobile APM.

With this Dimensional Research report, discover how mobile monitoring software can help you better understand users and their experience with your mobile application. Users reach for mobile devices many times every day, specifically to use mobile apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a mobile app is installed, that app is judged for its speed, responsiveness,. and stability, which define the user experience and overall satisfaction. This report helps you understand that users quickly abandon apps that exhibit issues after only a couple of occurrences.

This paper by Shamus McGillicuddy, Senior Analyst at Enterprise Management Associates (EMA), explores the macro trends that are generating a need for unified monitoring. It identifies the business drivers for adoption, including the key considerations for earning a return on investment. Finally, the paper examines CA Technologies’ Unified Infrastructure Management (UIM) solution as an example of a monitoring architecture that supports the needs of an agile enterprise. The paper especially examines CA’s most recent iterations of UIM and how they are advancing both the networking monitoring capabilities of the architecture and the overall usability of the product.

High availability and performance of mission-critical applications is a matter of business survival. If applications fail – or suffer from low performance levels – end-users, customers and revenues can be impacted.

Five (5) Guidelines for optimizing your virtual environment. Learn about the pitfalls inherent with virtual environment management and monitoring, as well as 5 guidelines to help you choose the right vendor for your systems management needs.

To be more competitive in today’s world of software-defined business, companies are changing how they develop and deliver software. While DevOps allows companies to create higher-quality software faster, it is important to keep the business objectives in mind to ensure teams are moving in the right direction. BizDevOps keeps Dev, Ops and the business aligned and focused on how application performance and user experience impact business outcomes. This paper addresses the concept of BizDevOps and its value while also diving into the importance of the business transaction as the constant unit of measure across teams.

The mobile ecosystem is growing fast and becoming increasingly complex. In the midst of this activity, however, it’s critical to keep your eye on the prize: who your end user is, what they are doing, and how they are doing it. The Mobile Playbook, compiled and distributed by EndUserExperience2Day, is an annually published report that shares the best real-world mobile trends, insights, and use cases around what’s influencing and driving mobile growth.

Recommended eBook: Most of us can now say that we have built our web applications on a foundation of APIs, both internal and external. With so much emphasis on the tiny API, it’s important to recognize its inherent power and make sure you build the appropriate safeguards to protect it. After all, the performance and availability of your APIs and Web services are increasingly important to users' overall experiences with today's mobile, social and e-commerce applications. Many organizations also have contractual agreements around API performance in place with business partners and need an objective way to measure actual performance against them.