If you're an IT executive trying to take control of your environment and optimize it for business outcomes — you're likely to be getting a lot of advice from a wide range of glib sources, and very little actual support ...

In a large data center, an application performance management (APM) solution can generate thousands of metric data points per second. This data avalanche will contain the health information about the IT environment and the challenge is to manage the sheer scale of this data ...

A strong core alignment with the right vendor can potentially help to prepare you for both the cultural and the technical challenges inherent in cloud with some level of cohesiveness. So here are a few things — in a master check list – if you are seeking a Virgil to lead you through Dante's Cloudy Inferno ...

By embracing End-User-Experience (EUE) measurements as a key vehicle for demonstrating productivity, you build trust with your constituents in a very tangible way. The translation of IT metrics into business meaning (value) is what APM is all about. The goal here is to simplify a complicated technology space by walking through a high-level view within each core element. I’m suggesting that the success factors in APM adoption center around the EUE and the integration touch points with the Incident Management process ...