The BSM Blog

October 30, 2014
Pete Goldin
APMdigest

In celebration of Halloween, SolarWinds presents some frightening videos.

October 29, 2014
Pete Goldin
APMdigest

Only 15 percent of organizations reported they were fully prepared to support mobile requirements, despite the fact that 60 percent indicated they considered mobile management important or critical to their business, according to a survey conducted by FrontRange in conjunction with Enterprise Management Associates (EMA).

The report, Enabling Unified Endpoint and Service Management for a Mobile Workforce, found that larger organizations were more likely to be prepared than smaller organizations by roughly 50 percent.

October 24, 2014
Pete Goldin
APMdigest

Traditional network vulnerabilities are causing more business impacts than most realize, resulting in revenue and job loss, according to a survey commissioned by Avaya ...

October 20, 2014
Larry Dragich
Auto Club Group

Adopting an Application Performance Management (APM) strategy will help you manage the quality of the customer experience. The challenge is that APM has evolved into a mosaic of monitoring tools, analytic engines, and event processors that provide many solutions to different problem sets ...

October 13, 2014
Dennis Drogseth
EMA

Last month I introduced some recent — and I believe highly significant — research into the area of what EMA calls "Advanced Operations Analytics" or AOA. In that blog, I defined AOA as "big data for IT" and went on to explain how it transcends operations to include all of IT as well as some business constituents. In parallel, AOA also supports many multiple use cases.Now I’d like to share some of the "use case" insights and perspectives we learned from the research ...

October 07, 2014
Gabriel Lowy
Tech-Tonics

Pursuing DevOps ROI (return on investment) is compelling for organizations that adopt this approach to agile development practices. With the evolution toward cloud and mobile apps that run on converged infrastructures companies that implement DevOps processes can realize significant benefits in the three components of ROI. These include reduced costs, enhanced productivity and faster time to revenue.

October 03, 2014
Pete Goldin
APMdigest

IT is more and more a key component of all business initiatives and is becoming an important part of those budgets, according to Gartner. CIOs must work with business executives and the CFO to ensure that the critical contribution of IT is incorporated early in the strategic planning and budget planning processes ...

September 30, 2014
Pete Goldin
APMdigest

Poor image optimization on web pages has a clear measurable impact on the user experience, according to a new report entitled Progressive Image Rendering: Good or Evil? ...

September 23, 2014
Bob Wescott
The Every Computer Performance Book

Performance work is a great career as everything change over time and with each change comes new performance challenges. There are always things to do and things to learn. Good performance work can save the company and put your kids though college ...

September 17, 2014
Dennis Drogseth
EMA

EMA has just completed a groundbreaking research project assessing just how IT organizations are seeking to invest in, optimize, integrate and prioritize use cases for what we call "Advanced Operations Analytics" or "AOA" ...

September 12, 2014
Pete Goldin
APMdigest

In a recent survey, Alcatel-Lucent Enterprise collected primary research among 1,000 members of its international customer base and 300 of its channel partners to identify the main challenges and opportunities for enterprises which have been created by developments in technology and behavior.

Called out here are four of the top findings concerned the following topics:

September 11, 2014
Gabriel Lowy
Tech-Tonics

Once again, Apple has shown its product and marketing prowess with the launch of the iPhone 6 models and the Apple Watch. Cool as they may be, ApplePay could be the most significant illustration of how Apple necessitates the PADS Framework ...

September 09, 2014
Pete Goldin
APMdigest

The median page of the top 100 retail websites has grown 67% in just one year - and many are failing to leverage advanced techniques to help accelerate their pages, according to Radware's latest quarterly study ...

August 26, 2014
Julie Craig
EMA

Every vendor-hosted APM offering is different, and it is up to the consumer to go into the selection process with a clear understanding of what is most important to his/her company. For potential customers seeking a cloud option delivering a comprehensive, end to end APM perspective, the options are limited ...

August 22, 2014
Julie Craig
EMA

Enterprise-grade APM solutions have traditionally had a reputation for being complex and difficult to deploy. Virtually every enterprise-sized company is supporting a mix of applications written in multiple languages, running on different OSs, anchored by exotic technologies such as caching and acceleration and increasingly extending into the public cloud. Monitoring each of these components in context to end-to-end execution can be a daunting proposition – which is why APM products tend to be more complex to deploy than, say, a server monitoring tool. That being said, an increasing number of IT organizations are seeking an alternative, and, not surprisingly, an increasing number of vendors are now offering "APM as a Service" ...

August 18, 2014
John Rakowski
Forrester

Last year, Forrester released a report in which we highlighted that 32% of respondents to our Forrsights Business Decision-Makers Survey in 2012 stated that they believe their IT department hinders business success. Unfortunately in 2014, this figure has jumped to 43% ...

August 14, 2014
Larry Dragich
Auto Club Group

At the time when we were looking for a monitoring solution (2006-2007), APM as we know it today had yet to be defined. There was no Gartner MQ; real-user-monitoring (RUM) was too high level; “agent monitoring” brought concerns of overhead and complexity; instrumenting the application meant to ARM it (i.e. Application Response Measurement); and transaction tagging was a pipe dream. This created a fierce debate on the risks and rewards of agent vs. agentless monitoring. So, when we were developing our monitoring approach, our first priority was to do no harm, then collect performance metrics ...

August 11, 2014
Bob Wescott
The Every Computer Performance Book

It is often the case that we just sample the response times of a few transactions rather than metering all of them. When sampling, how do you know you’ve sampled enough to get an average response time that is representative of all the transactions? ...

August 08, 2014
Pete Goldin
APMdigest

Companies that reduced IT complexities were able to realize average annual benefits of $83 million, according to a new study released this summer from IDC titled Simplifying IT to Drive Better Business Outcomes and Improved ROI, sponsored by Oracle. Those companies also achieved other benefits including faster time to market, better customer service, and the ability to reallocate IT staff to more strategic projects.

August 06, 2014
Gabriel Lowy
Tech-Tonics

Despite heavy investment in data management and monitoring platforms, the financial services industry still lacks real-time operational intelligence to enable better business decision-making and prevent systems and service failures and catastrophic trading errors. These outages expose institutions to undue risk and compliance violations that can cost organizations millions of dollars in financial losses and regulatory fines. They also undermine investor confidence and damage firm reputation ...

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