Gartner: CIOs Must Define an Event-Centric Digital Business Strategy
July 12, 2017
Share this

Achieving broad competence in event-driven IT will be a top three priority for the majority of global enterprise CIOs by 2020, according to Gartner, Inc. Defining an event-centric digital business strategy will be key to delivering on the growth agenda that many CEOs see as their highest business priority.

"Event-driven architecture (EDA) is a key technology approach to delivering this goal," said Anne Thomas, VP and Distinguished Analyst at Gartner. "Digital business demands a rapid response to events. Organizations must be able to respond to and take advantage of 'business moments' and these real-time requirements are driving CIOs to make their application software more event-driven."

Define an Event-Centric Digital Business Strategy

Because CEOs are focused on growth via digital business, CIOs should focus on defining an event-centric digital business strategy and articulate the business value of EDA. According to the Gartner 2017 CEO survey, 58 percent of CEOs see growth as their highest business priority. CEOs achieve growth by adopting new business models, introducing new products and services, expanding into new markets and geographies, upselling to existing customers and stealing market share from competitors.

"Findings from the survey clearly indicate that CEOs view digital business as their No. 1 opportunity for growth," said Thomas. "Most CEOs also recognize a triangular relationship between technology, product improvement and growth. They recognize that technology is the fundamental enabler of digital transformation and leading digital companies have figured out that EDA is the 'secret sauce' that gives them a competitive edge."

Event-centric processing is the native architecture for digital business, and to enable growth through digital business, strategic parts of the application portfolio will need to become event-driven. CIOs can use EDA to foster growth by enabling digital business transformation, capitalizing on digital business moments, using modern technologies, accelerating business agility and enabling application modernization.

Use Innovative EDA-Based Technologies to Support Digital Business Transformation

"Event processing and analytics play a significant role in allowing organizations to capitalize on a business moment," said Thomas. "A convergence of events generates a business opportunity, and real-time analytics of those events, as well as current data and wider context data, can be used to influence a decision and generate a successful business outcome. But you can't capitalize on the business moment if you don't first recognize the convergence of events and the digital business opportunity."

This is why digital business is so dependent on EDA. The events generated by systems — customers, things and artificial intelligence (AI) — must be digitized so that they can be recognized and processed in real time. EDA will become an essential skill in supporting the transformation by 2018, meaning that application architecture and development teams must develop EDA competency now to prepare for next year's needs. CIOs should identify current projects where EDA can provide the most value to enable adoption of technology innovations such as microservices, the Internet of Things (IoT), AI, machine learning, blockchain and smart contracts.

Modernize Application Portfolios to Support Digital Business Transformation

A legacy application portfolio can be a significant inhibitor to digital business transformation. A digital business technology foundation must support continuous availability, massive scalability, automatic recovery and dynamic extensibility. Digital business applications must also use modern technologies to engage customers, support digital business ecosystems, capitalize on digital moments, and exploit AI and the IoT.

"Modernizing core application systems takes time, and few organizations are in a position to immediately move over to a replacement system," said Thomas. "Instead, they need to use EDA to stage their modernization efforts, and gradually migrate capabilities while implementing digital transformation."

Share this

The Latest

November 17, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 3, the final installment, covers the customer journey ...

November 16, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 2 covers APM and monitoring ...

November 15, 2017

As the holiday shopping season looms ahead, and online sales are positioned to challenge or even beat in-store purchases, eCommerce is on the minds of many decision makers. To help organizations decide how to gauge their eCommerce success, APMdigest compiled a list of expert opinions on the best way to measure eCommerce performance ...

November 14, 2017

More than 90 percent of respondents are concerned about data and application security in public clouds while nearly 60 percent of respondents reported that public cloud environments make it more difficult to obtain visibility into data traffic, according to a new Cloud Security survey ...

November 13, 2017

Today's technology advances have enabled end-users to operate more efficiently, and for businesses to more easily interact with customers and gather and store huge amounts of data that previously would be impossible to collect. In kind, IT departments can also collect valuable telemetry from their distributed enterprise devices to allow for many of the same benefits. But now that all this data is within reach, how can organizations make sense of it all? ...

November 09, 2017

CIOs trying to lead digital transformation at the speed needed to succeed need a mix of three scale accelerators, according to Gartner, Inc. The three scale accelerators include: digital dexterity, network effect technologies, and an industrialized digital platform ...

November 08, 2017

While the majority of IT practitioners in the UK believe their organization is equipped to support digital services, over half of them also say they face consumer-impacting incidents at least one or more times a week, sometimes costing their organizations millions in lost revenue for every hour that an application is down, according to PagerDuty's State of Digital Operations Report: United Kingdom ...

November 07, 2017

Today's IT is under considerable pressure to remain agile, responsive and scalable to meet the changing needs of business. IT infrastructure can't become a bottleneck, it must be the enabler. But as new paradigms, such as DevOps, are adopted, data center complexity increases and infrastructure constraints can block the ability to achieve these goals ...

November 06, 2017

It's 3:47am. You and the rest of the Ops team have been summoned from your peaceful slumber to mitigate an application delivery outage. Your mind races as you switch to problem solving mode. It's time to start thinking about how to make this mitigation FUN! ...

November 03, 2017

With the increased complexity of IT environments, the rising cyber threats and the growing number of IT alerts, IT organizations have come to the realization that throwing more people at IT issues doesn't solve the problem ...