HP Launches Business Service Management 9.20
November 27, 2012

HP announces the latest version of HP BSM, which provides end-to-end visibility into the health of business services, powered by meaningful intelligence and analytics, helping IT increase its operational efficiency and reduce down time.

BSM 9.2 introduces the concept of “Operational Analytics” (OpsAnalytics), which provides customers the right intelligence to accurately predict and prevent problems, while also being able to analyze and search the massive amounts of data to quickly identify and diagnose issues. It combines the power of Operations Manager i (OMi), with the capabilities of Logger to help customers prevent or resolve any incident in their environment.

In addition, in this release, HP also introduces HP Virtualization Performance Viewer (vPV), a triage tool for virtualization administrators and subject matter experts (vSME) to diagnose and troubleshoot performance bottlenecks in virtualized environments.

Customers can download the free version of vPV to start using in production to gain immediate value.  

What’s cool and exciting about BSM 9.20?

OpsAnalytics delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information. It enables customers to:

- Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact.

- Proactively solve unknown issues by collecting, storing and analyzing IT operational data including logs, machine data, performance data and events to automatically correlate service abnormalities with the problem source.

- Resolve incidents faster with knowledge built on historical analysis of prior similar events that contains search capabilities across logs and events.

HP BSM further helps clients maximizing IT investments with end-to-end visibility across heterogeneous environments, enabling clients to:

- Ensure service availability with a 360 degree view of IT performance, gathered by aggregating data from disparate sources into a single dashboard using out of the box connectors to a range of management frameworks, including IBM Tivoli, MS SCOM and Nagios.

- Resolve and improve performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks.

- Improve availability of web and mobile applications through greater insight into client side performance issues.

Below is a quote from a BSM 9.20 beta customer:

“Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually,” said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. “We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime.”

www.hp.com/go/bsm

The Latest

January 28, 2015

In APMdigest’s recent article on predictions for 2015, I gave my insight on the year: "2015 will mark a significant shift in the way that APM tools are used by IT Operations teams." I wanted to elaborate on why this shift will accelerate in 2015 ...

January 27, 2015

A DevOps strategy helps drive tangible business benefits to enterprises, according to a new study conducted by Vanson Bourne for CA Technologies. Respondents with a DevOps strategy experienced anywhere from a 14 to 21 percent improvement in business in the form of increased numbers of customers, faster time-to-market and improved quality and performance of applications ...

January 26, 2015

eG Innovations released key predictions for the Application Performance Management industry in 2015 ...

January 23, 2015

Historically the network has been considered as a separate, well-defined entity, making it relatively straightforward to write tools to understand and analyze its performance. These fall into two categories: Network Management Systems (NMS) and packet capture and analysis tools ...

January 22, 2015

There has been a significant increase in the number or companies leveraging hybrid IT— or the ability to burst to the public cloud to meet fluctuating computing and business requirements, according to ScienceLogic's Hybrid IT survey results from IT departments at more than 1,200 global organizations ...

January 21, 2015

Enterprises are not prioritizing holistic monitoring technology and are missing the opportunity for early issue identification that could prevent customer-impacting problems and, ultimately, damage to the company’s reputation, according to a study conducted by Forrester Consulting on behalf of Virtual Instruments ...

January 20, 2015

Application traffic flows have become less deterministic, and infrastructure architects can no longer rely solely on centralized appliances to provide necessary application delivery and security services. New deployment models are emerging to help enterprises with this transition, and Gartner predicts that by 2018, at least three consolidated network service offerings will emerge with feature sets that span application delivery, global traffic distribution, optimization and security functions ...

January 19, 2015

More than 70 percent of companies recognize that IT infrastructure plays an important role in enabling competitive advantage or optimizing revenue and profit. However, despite this recognition, only 22 percent have a well-defined enterprise IT infrastructure strategy, according to an IBM Institute for Business Value report, Continuing the IT Infrastructure Conversation: Why Building a Strong Foundation Requires More Than Technology.

January 16, 2015

Of those surveyed, 82 percent of CIOs admit that they are unable to meet their business’s need for immediate, always-on access to IT services, according to the Veeam Data Center Availability Report 2014 ...

January 15, 2015

Employers of more than one-third of those surveyed (38.6 percent) had suffered a major IT disruption caused by staff visiting questionable and other non-work related web sites with work-issued hardware, resulting in malware infection and other related issues, according to a survey conducted by GFI Software ...

Share this