HP Launches Business Service Management 9.20
November 27, 2012
Share this

HP announces the latest version of HP BSM, which provides end-to-end visibility into the health of business services, powered by meaningful intelligence and analytics, helping IT increase its operational efficiency and reduce down time.

BSM 9.2 introduces the concept of “Operational Analytics” (OpsAnalytics), which provides customers the right intelligence to accurately predict and prevent problems, while also being able to analyze and search the massive amounts of data to quickly identify and diagnose issues. It combines the power of Operations Manager i (OMi), with the capabilities of Logger to help customers prevent or resolve any incident in their environment.

In addition, in this release, HP also introduces HP Virtualization Performance Viewer (vPV), a triage tool for virtualization administrators and subject matter experts (vSME) to diagnose and troubleshoot performance bottlenecks in virtualized environments.

Customers can download the free version of vPV to start using in production to gain immediate value.  

What’s cool and exciting about BSM 9.20?

OpsAnalytics delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information. It enables customers to:

- Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact.

- Proactively solve unknown issues by collecting, storing and analyzing IT operational data including logs, machine data, performance data and events to automatically correlate service abnormalities with the problem source.

- Resolve incidents faster with knowledge built on historical analysis of prior similar events that contains search capabilities across logs and events.

HP BSM further helps clients maximizing IT investments with end-to-end visibility across heterogeneous environments, enabling clients to:

- Ensure service availability with a 360 degree view of IT performance, gathered by aggregating data from disparate sources into a single dashboard using out of the box connectors to a range of management frameworks, including IBM Tivoli, MS SCOM and Nagios.

- Resolve and improve performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks.

- Improve availability of web and mobile applications through greater insight into client side performance issues.

Below is a quote from a BSM 9.20 beta customer:

“Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually,” said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. “We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime.”

Share this

The Latest

September 22, 2017

UK businesses have attained high levels of business-IT alignment in of all sizes, with IT pros demonstrating strong business understanding and business pros exhibiting strong IT knowledge to increase business performance, according to a new survey by ManageEngine ...

September 21, 2017

The increased complexity of new computing architectures coupled with new application development methodologies – especially in the face of time-to-market and security threat pressures – should make secure UX the first strategic decision for CEOs and CFOs on the path to digital transformation ...

September 19, 2017

IT professionals tend to go above and beyond the scope of their core responsibilities as the changing business landscape demands more of their attention, both inside and outside of the office, according to the Little-Known Facts survey conducted by SolarWinds in honor of IT Professionals Day ...

September 18, 2017

Digital video consumption is viral and, according to a new study released by IBM and International Broadcasting Convention (IBC), more than half of the 21,000 consumers surveyed are using mobiles every day to watch streaming videos, and that number is expected to grow 45 percent in the next three years ...

September 15, 2017

No technology that touches more than one IT stakeholder, no matter how good and how transformative, can deliver its potential without attention to leadership, process considerations and dialog. In this blog, I'd like to share effective strategies for AIA adoption ...

September 14, 2017

Enterprise IT environments are becoming more heterogeneous and complex, with fragmentation permeating cloud infrastructure, tooling and culture, according to a survey recently conducted by IOD Cloud Technologies Research in partnership with Cloudify ...

September 12, 2017

One area that enables enterprises to reduce complexity and streamline operations is their virtual desktop infrastructure (VDI). Virtualization is a linchpin of digital transformation and effectively optimizing an enterprise's VDI is essential to moving forward with digital technologies. Delivering the best possible VDI performance means taking a fresh look at what "desktop" means today. The endpoint, or desktop, now can be a physical thin client, a software-defined thin client, a traditional laptop, a phone or tablet. To reduce operational waste and achieve better performance across the desktop environment, consider these five actions ...

September 11, 2017

In incident management, we often overlook the simple things in favor of trying to do too much, too soon. Why not make sure we've done the fundamentals properly? ...

September 08, 2017
For our Advanced IT Analytics (AIA) Buyer's Guide, we interviewed more than 20 deployments to help us better assess vendor strengths and limitations. So given the abundance of riches to work with, I've decided to illustrate several of the more prominent AIA benefit categories with actual real-world comments ...
September 07, 2017

The Input/Output Operations per Second (I/O) capabilities of modern computer systems are truly a modern wonder. Yet no matter how powerful the processors, no matter how many cores, how perfectly formed the bus architecture, or how many flash modules are added, somehow it never seems to be enough ...