Instana Releases Integrated Service Level Initiative and Objective Management
September 22, 2020
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Instana is integrating Service Level Objective (SLO) configuration, monitoring, and management with the critical troubleshooting capabilities of application performance monitoring, tracing and profiling.

This new set of operational capabilities builds on the value of Instana’s leading Application Performance Monitoring solution for DevOps and SRE teams trying to deploy better software faster.

“The lines between IT Operations tools and performance management solutions continue to blur as application delivery teams strive to be the fastest to update application code,” said Chris Farrell, Technical Director and APM Strategist at Instana. “Instana’s Service Level Objective support for critical applications and user journeys provide the easiest way for all application stakeholders to see whether or not a service, cluster or application is failing to meet objectives.”

Today’s announcement encompasses several key capability additions to Instana’s award-winning automatic application performance monitoring solution:

● Service Level Configuration Wizard for fast easy setup

● Site Reliability Dashboards visualizing SLOs, SLIs and Error Budget

● Setup wizard making it easy to set up, change and maintain Application Perspectives

A powerful feature for monitoring cloud-native and microservice applications, the Application Perspectives creation wizard provides step-by-step, interactive guidance to select filters that eliminate uncorrelated, unconnected systems from the entities of interest. The wizard walks users through a simple three step process where they choose a model based on what kind of application they’re monitoring, then select the services and endpoints that matter. The final step is to fill in the remaining details, such as an application’s name and which calls to include.

With some customers having upwards of 1,000 Instana users monitoring, tuning and optimizing application performance, the ability to provide complete service level setup and monitoring capabilities out of the box is imperative to addressing all stakeholder needs. The new SLO capabilities and Application Perspective Creation Wizard together make it easy for users to setup monitoring and visualize performance and service levels across User Journeys.

Instana’s automated Application Performance Monitoring (APM) solution discovers all application service components and application infrastructure, including infrastructure such as AWS Lambda, Kubernetes and Docker. Instana automatically deploys monitoring sensors for each part of the application technology stack, traces all application requests and profiles every process – without requiring any human configuration or even application restarts. The solution detects application and infrastructure changes in real-time, adjusting its own models and visualizing the changes and any performance impact in seconds.

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