SolarWinds announced updates to its remote IT administration and support software, DameWare Remote Support.
In the latest release, DameWare Remote Support extends its over-the-internet remote session capabilities and can now establish remote connections with servers and workstations outside the firewall without end-user presence.
“DameWare Remote Support aims to ensure that IT pros can easily and efficiently assist end-users through remote IT administration and support,” said Nikki Jennings, group vice president, product strategy, SolarWinds. “Now, regardless of location or if the computer is attended, IT teams can stay connected to remote systems, providing 24/7 business continuity support with DameWare Remote Support. This extended ability ensures that key services can be provided to remote systems without having to wait until a remote computer is logged on and accessed by an end-user.”
DameWare Remote Support provides remote access to Windows®, Linux® and Mac® OS X® desktops, laptops and servers for remote troubleshooting and management of servers and workstations, both within the firewall and over-the-internet. Administrators can reboot systems; start and stop services and processes; copy or delete files; view and clear event logs; manage multiple Active Directory® domains, users and groups; remotely reset passwords; and gain access to Windows computers from iOS® and Android® mobile devices.
With the latest version of DameWare Remote Support, IT pros can now:
- Establish remote connections with unattended workstations outside of an organization’s firewall for on-time support, system maintenance and administration.
- Provide remote support, troubleshooting and management for systems running on Windows 10.
- Simplify remote host management within the DameWare console using the new ability to search and find endpoints from saved host lists.
Top Remote Connection Types Supported by DameWare Remote Support:
- Attended and unattended remote connection inside the LAN
- Attended and unattended remote session outside the LAN, over-the-internet
- Remote connection from mobile
The Latest
If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...
Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...
In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...
The integration and maintenance of AI-enabled Software as a Service (SaaS) applications have emerged as pivotal points in enterprise AI implementation strategies, offering both significant challenges and promising benefits. Despite the enthusiasm surrounding AI's potential impact, the reality of its implementation presents hurdles. Currently, over 90% of enterprises are grappling with limitations in integrating AI into their tech stack ...
In the intricate landscape of IT infrastructure, one critical component often relegated to the back burner is Active Directory (AD) forest recovery — an oversight with costly consequences ...
eBPF is a technology that allows users to run custom programs inside the Linux kernel, which changes the behavior of the kernel and makes execution up to 10x faster(link is external) and more efficient for key parts of what makes our computing lives work. That includes observability, networking and security ...
Data mesh, an increasingly important decentralized approach to data architecture and organizational design, focuses on treating data as a product, emphasizing domain-oriented data ownership, self-service tools and federated governance. The 2024 State of the Data Lakehouse report from Dremio presents evidence of the growing adoption of data mesh architectures in enterprises ... The report highlights that the drive towards data mesh is increasingly becoming a business strategy to enhance agility and speed in problem-solving and innovation ...
Too much traffic can crash a website ... That stampede of traffic is even more horrifying when it's part of a malicious denial of service attack ... These attacks are becoming more common, more sophisticated and increasingly tied to ransomware-style demands. So it's no wonder that the threat of DDoS remains one of the many things that keep IT and marketing leaders up at night ...
Today, applications serve as the backbone of businesses, and therefore, ensuring optimal performance has never been more critical. This is where application performance monitoring (APM) emerges as an indispensable tool, empowering organizations to safeguard their applications proactively, match user expectations, and drive growth. But APM is not without its challenges. Choosing to implement APM is a path that's not easily realized, even if it offers great benefits. This blog deals with the potential hurdles that may manifest when you actualize your APM strategy in your IT application environment ...