Vendor Forum
I am constantly hearing the common theme that organizations want to make their IT-dependent employees and customers top priority in order to better support business growth. However, what I then find contradictory is while the desire is there, it's a significant challenge for organizations to actually achieve this. Here are four common barriers to business transformation initiatives – and suggested steps enterprises can take to overcome them ...
You already see the potential of adopting an Internet of Things model into your enterprise, but are you doing it in the best way? The following are four questions you and your team should be answering to determine how to find the right opportunity in the IoT space for your business ...
The correct response within the expected time – those are the two main benefits your data center provides. If you don't provide those benefits your business loses customers. It will filter down to you through sales, then marketing, then the CIO then – what are you going to do now?
By participating in identifying and implementing tools that fill employees needs while providing quality experiences, IT departments can support employee productivity rather than hinder it. At the same time, they’ll be able to more easily and securely govern the plethora of consumer applications inundating the enterprise. Here are examples of software characteristics and user experience best practices that can provide workers with efficient workflows yet also meet the functionality requirements of IT administrators ...
APM technologies have evolved quickly over the past few years and, will no doubt, continue to accelerate during the coming years. One key area which APM vendors have to recognize is a current weakness that must be quickly addressed is that the compelling business driver is not just ensuring the health, availability, and performance of "applications" but the business services which they support ...
Delivering perfect production performance is always hard and ever changing. The fundamentals are very structured and logical, however, with so many end points in a dynamic, virtualized, distributed application topology. The only viable approach today is to understand the end user experience as measured by response time ...
Application performance levels too often fail to meet the needs of the business. This creates what I call a "performance gap" – a widening gulf between the needs of business and what IT is able to provide (or not) to meet those needs. The business impacts include more unhappy customers, contract delays, missed deadlines and lost revenue. So in Part 2 of this series, let's examine the four key elements any organization can address today to bridge this gap ...
The technology landscape is littered with confusing terminology. The term "monitoring," for example, can mean any number of things, and while more specified terms like application performance monitoring, network performance monitoring, or infrastructure monitoring are supposed to narrow it down, there is often overlap and confusion into what is supposed to go where. Here are several key areas to focus on when evaluating your next IT purchase ...
The demand for real-time collaboration has introduced new performance requirements for enterprise networks to deliver a great user experience. A recent study conducted by BT and InfoVista, Meeting the Network Demands of Changing Generations, found that 90 percent of today’s workforce is unsatisfied with the application performance on their employer’s network overall ...
Network communications are a top priority for DevOps teams working in support of modern globally-distributed systems and microservices. But basic network interface statistics like received and sent traffic aren't as useful as they once were because multiple microservices may share the same network interface. For meaningful analysis, you need to dig deeper and correlate network-traffic metrics with individual processes. This is however just the beginning ...
If your company has experience in developing applications or performance management solutions, then you might want to consider joining an APM vendor's ecosystem to grow revenue. Here is how it should work: you develop market solutions incorporating your industry and technology experience, the vendor sells the solution globally through multiple channels, and you collect your check each month. The key is developing solutions for a market, not just one customer ...
“The rise of the intelligent machines.” This may sound like the makings of a great sci-fi epic, but intelligent machines are grounded more in reality than most people may realize. While intelligent machines may conjure up notions of big, scary robots plotting to take over the world, machines with decision making and learning capabilities are central to the success of business and IT processes, according to new research by analyst firm Freeform Dynamics ...
The IT organization can do more than oversee the ad hoc adoption of new technologies like cloud computing, mobile, big data and social media platforms. IT has the opportunity to drive an executive-led, enterprise-wide strategy that leverages technology to improve business processes. That means moving away from IT's traditional role of maintaining systems and troubleshooting users' problems to offering services that improve users' productivity levels and spur revenue growth. That's a significant change, so your first question is likely along the lines of, "What are the first steps to creating this digital transformation strategy?" This three-part series will answer that question ...
Managing your app's performance is a never-ending challenge. With constantly changing network conditions and new devices frequently entering the market, maintaining a high-quality user experience takes knowledge and diligence. Adding to the list of factors to watch out for when it comes to app performance is something you might not expect — the weather ...
T-Mobile and Dynatrace recently conducted a study into the importance of site and application speed, and the impact on consumer satisfaction and conversions. Here's some of what the report found ...
Without the proper expertise and tools in place to quickly isolate, diagnose, and resolve an incident, a quick routine error can result in hours of downtime – causing significant interruption in business operations that can impact both business revenue and employee productivity. How can we stop these little instances from turning into major fallouts? Major companies and organizations, take heed ...
The need for performance management for Citrix has grown in importance as the use cases for Citrix technology have expanded significantly – with 96 percent of respondents viewing Citrix services as critical for their organization’s business – according to an annual joint survey conducted by eG Innovations and DABCC ...
As if the traditional security vulnerabilities presented by modern technology weren’t challenging enough, the widespread adoption and use of IoT devices have ushered in more potential security traps and new performance challenges that were not concerns a few years ago. Maintaining network performance, reliability and connectivity while minimizing network latency is difficult for IoT devices. The number and nature of these devices, the amount of information they send over their networks, the number of connections and the 24x7x365 nature of their activities present unique challenges, including ...
Your applications should ensure end-user satisfaction and boost productivity for employees and partners. Therefore, IT pros implementing or monitoring applications should take the time to understand how end-users interact with their application, share the proper amount of information with the right stakeholders, implement the right workflows and ensure they are performing top-notch. Here are 10 quick tips to help you get started ...
With the ever-changing business landscape, employees are more willing and able to evolve in their roles and lean into change if they are empowered with a positive, "frictionless" end user experience. During this period of business transformation, technology is seen primarily as an enabler for improved business and business change, therefore aligning IT with business goals and focusing on supporting business initiatives is now more critical than ever. But business transformation involves not only disruptive technologies such as cloud, virtualization and mobile, but also the people involved in the transformation ...
