2017 Application Performance Management Predictions - Part 5
December 19, 2016
Share this

APMdigest's 2017 Application Performance Management Predictions is a forecast by the top minds in APM today. Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2017. Part 5, the final installment, covers the business side of APM.

Start with 2017 Application Performance Management Predictions - Part 1

Start with 2017 Application Performance Management Predictions - Part 2

Start with 2017 Application Performance Management Predictions - Part 3

Start with 2017 Application Performance Management Predictions - Part 4

41. RISE OF THE CXO

Now more than ever companies are thinking about the digital customer experience. Customer experience is becoming a c-level job, we will begin seeing more CXOs.
Assaf Resnick
CEO, BigPanda

42. ROLE OF SYSADMIN NOT GOING AWAY

Contrary to popular belief, the role of sys admins isn't going away. Rather, the "title" and role of sys admins will evolve to where they need to understand the big picture of the organization and the IT department instead of their personal responsibilities.
Jason Hand
DevOps Evangelist, VictorOps

43. INCREASED INVESTMENT IN TOOLS

Quocirca research published in October 2016 shows that application downtime has over taken security as the top IT management concern. With around 15% of the average IT team's time spent on addressing the critical IT events that lead to this, efforts will be made to reduce the impact of such events and to fix problems faster. The IT teams that cope best do so due to improved visibility and co-ordination provide by effective operational intelligence. As IT complexity increases through more use of mixed on-premise and cloud platforms, investment in the supporting crisis analysis and management tools is set to increase.
Bob Tarzey
Analyst and Director, Quocirca

44. MAXIMIZING EXISTING TOOL INVESTMENTS

We're finding that large enterprises are fast recognizing that adding to that ever growing pile of IT management and point solutions is costly, impossible to watch over effectively and can't go on. Making more of data from existing sources and tool-sets through aggregation, correlation and presenting this back to the business in a service context will really take off next year."
Grant Glading
Sales & Marketing Director, Interlink Software

45. COST INHIBITS APM DEPLOYMENTS

In 2017 the largest inhibitor to wide scale APM deployments will continue to be cost. As applications become more componentized and the number of nodes increase, so too does the cost of managing these solutions. This will be a barrier to microservices for most, which will result in miniservices being the typical application pattern in the enterprise.
Jonah Kowall
VP of Market Development and Insights, AppDynamics

46. APM PRICING SHAKEUP

The world of code-level APM will undergo a radical pricing shakeup in 2017. With AWS and Google officially entering the APM market in 2016, both offering significantly lower cost options than existing vendors, expect APM vendors to lower pricing and face margin pressure. And while the functionality of the APM tools provided by IaaS is well below what 3rd parties can provide, the pricing and easy integration will make it a "no brainer" add-on.
Damian Roskill
CMO, AppNeta

47. OPEN SOURCE APM: NOT READY YET

In 2017 the open source community will continue to improve regarding APM and tracing, but the solutions will still not be easily consumable by most enterprise buyers.
Jonah Kowall
VP of Market Development and Insights, AppDynamics

48. NEW COMPETITION

APM in 2017 – We will see the leading APM suite providers continue to expand their product and service portfolios increasingly via combinations of organic development and external acquisition. As these companies become larger and more broad-based, new competitors will continue to arise to challenge them in a manner similar to how today’s leaders challenged the earlier generation APM players. Examples of these new competitors will include not only conventional start-ups, but also cloud-based companies that are increasingly building out their own monitoring capabilities such as Amazon, Google and Microsoft.
Cameron Haight
Research VP, IT Operations, Gartner

Gartner: Top Predictions for IT in 2017 and Beyond

49. MAKING APM ACCESSIBLE TO THE BUSINESS

According to reviewers on IT Central Station, it's clear that making APM data understandable to the LOB will be a major priority for 2017. IT Central Station community members are increasingly demanding that APM tools play a larger role in overall business needs and strategies. For example, an increasing number of APM tools are assigning monetary values to technical transactions and involved in all facets of a company. In 2017, the products that surface the business value of APM data will be the winners in the competitive APM market.
Russell Rothstein
Founder and CEO, IT Central Station

Read Russell Rothstein's blog: New for 2016: APM Roundup from Real Users

50. BUSINESS VALUE IS KEY

For the last couple of years, a number of APM predictions have centered on APM effectiveness being measured on business impact. In 2017, this will become reality. No longer will the measure of a good APM solution be solely focused on MTTR reduction benefits. Enterprise IT decision makers will want to know how an APM solution helps to ensure that applications drive business outcomes of customer experience, loyalty and revenue.
John Rakowski
Director of Technology Strategy, AppDynamics

Finally, its not just about identifying application performance issues; its also about understanding business outcomes. So expect more analytics capabilities (native or integrated) in APM solutions. in 2017.
Kalyan Ramanathan
VP of Product Marketing, Sumo Logic

Thanks to all the experts for their excellent predictions.

To all the readers, sponsors and contributors of APMdigest: Have a Happy Holiday Season and a Successful 2017 ...

Share this

The Latest

November 17, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 3, the final installment, covers the customer journey ...

November 16, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 2 covers APM and monitoring ...

November 15, 2017

As the holiday shopping season looms ahead, and online sales are positioned to challenge or even beat in-store purchases, eCommerce is on the minds of many decision makers. To help organizations decide how to gauge their eCommerce success, APMdigest compiled a list of expert opinions on the best way to measure eCommerce performance ...

November 14, 2017

More than 90 percent of respondents are concerned about data and application security in public clouds while nearly 60 percent of respondents reported that public cloud environments make it more difficult to obtain visibility into data traffic, according to a new Cloud Security survey ...

November 13, 2017

Today's technology advances have enabled end-users to operate more efficiently, and for businesses to more easily interact with customers and gather and store huge amounts of data that previously would be impossible to collect. In kind, IT departments can also collect valuable telemetry from their distributed enterprise devices to allow for many of the same benefits. But now that all this data is within reach, how can organizations make sense of it all? ...

November 09, 2017

CIOs trying to lead digital transformation at the speed needed to succeed need a mix of three scale accelerators, according to Gartner, Inc. The three scale accelerators include: digital dexterity, network effect technologies, and an industrialized digital platform ...

November 08, 2017

While the majority of IT practitioners in the UK believe their organization is equipped to support digital services, over half of them also say they face consumer-impacting incidents at least one or more times a week, sometimes costing their organizations millions in lost revenue for every hour that an application is down, according to PagerDuty's State of Digital Operations Report: United Kingdom ...

November 07, 2017

Today's IT is under considerable pressure to remain agile, responsive and scalable to meet the changing needs of business. IT infrastructure can't become a bottleneck, it must be the enabler. But as new paradigms, such as DevOps, are adopted, data center complexity increases and infrastructure constraints can block the ability to achieve these goals ...

November 06, 2017

It's 3:47am. You and the rest of the Ops team have been summoned from your peaceful slumber to mitigate an application delivery outage. Your mind races as you switch to problem solving mode. It's time to start thinking about how to make this mitigation FUN! ...

November 03, 2017

With the increased complexity of IT environments, the rising cyber threats and the growing number of IT alerts, IT organizations have come to the realization that throwing more people at IT issues doesn't solve the problem ...