eCommerce is ever-changing and so are the customers, who are the raison d'être of eCommerce. As you expand your offerings and start catering to different demographics, your competitive landscape becomes more complex. Now you are competition against the companies in your market as well as your historic self. Don't ignore your current and returning customers while running after the new ones. When a single second of page load delay and every instance of poor performance directly hits your bottom line, make baselining the first step of your performance optimization strategy ...

Let's go back in time. Think of when your applications used to run from a single server and when the monolithic enterprise management software approach was more than enough to effectively monitor them. I know those days may have been just 10 years ago, but given the fast pace of the tech industry, those are officially our dark ages. Now, let's fast-forward to the present application economy in which your customers are demanding higher quality applications faster than ever before. To meet these new expectations, the infrastructure of the application has evolved; inevitably becoming more sophisticated and ultimately more complex ...

Organizations have many ways of ensuring that their systems are functioning properly. One of the most important things to measure, when assessing the performance of a system, is the end user experience ...

Let's say you are providing a marketing automation system to an enterprise that will run its global web activities over your system. You have promised them 95% availability and suitable performance from the USA east and west coasts, UK, Germany and India. What can you, the service provider, do to get most out of SLAs? These three steps will help you look at SLAs as an opportunity than a restriction ...

In Part 1 of a three-part interview, AppDynamics talks about Application Performance Management, monitoring and the 2015 APM Tools Survey, conducted by Enterprise Management Associates (EMA) ...

ITSM is a modern approach to planning, implementing and managing IT services of an agile, service-oriented organization. The practice is business, rather than technology-centered. IT services add the most value when they are in complete alignment with the needs of an organization. Otherwise, they impede a company's ability to react to market changes, put a strain on the budget, and, ultimately, result in dissatisfied customers and lost business opportunities. Four key solutions that help deliver ITSM benefits include the following ...

Monitoring comes in many, many forms today: application, networking, infrastructure, data center, performance, virtual and now cloud. These terms pop up, often without distinction or acknowledgement that this new type of monitoring is not really new at all, but is rather a rehash of a much older “flavor” of monitoring. The explosion of terms to describe monitoring has more to do with the number of monitoring vendors, and more to the point, those vendors’ marketing departments, than it does with new forms of monitoring emerging ...

Your enterprise network — and all the applications running on it — is the foundation for how every single employee gets his or her work done. E-mail, VoIP, CRM, ERP and every other custom or off-the-shelf application runs on your network. In order to provide these applications to end-users, more enterprises are adopting a hybrid enterprise model that incorporates a mix of on-premises and cloud-hosted apps, and of networks comprised of private, public Internet infrastructure. This makes monitoring applications and network performance a lot more challenging, more time-consuming and therefore costlier for IT. A key question you must ask yourself when determining whether you have the necessary visibility into your network and all the applications running on it: Do I know what I need to monitor? ...

Ensuring application performance is a never ending task that involves multiple products, features and best practices. There is no one process, feature, or product that does everything. A good place to start is pre-production and production monitoring with both an APM tool and a Unified Monitoring tool ...

Enterprises are not prioritizing holistic monitoring technology and are missing the opportunity for early issue identification that could prevent customer-impacting problems and, ultimately, damage to the company’s reputation, according to a study conducted by Forrester Consulting on behalf of Virtual Instruments ...

Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?

According to eMarketer, as of 2014 Americans consume more media using mobile devices than laptops and desktops combined. This shift in consumer behavior is also occurring within corporations, as employees increasingly rely on mobile devices for their work. With such a surge in mobile usage there is a growing need for corporations to ensure that their mobile experience is high quality and not broken. Since 86% of mobile experiences occur within apps and not mobile browsers, focusing on improving app performance has a larger impact on mobile quality. The following are 4 key differences that companies monitoring their server (and website) performance should consider when selecting a mobile app performance monitoring solution ...