November 16, 2015

Application Performance Management is a top priority for many IT organizations, and the companies they support. Achieving high application performance is not a goal unto itself, however. The reason application performance is so important is that it impacts business success in today's application-based economy. To explore this topic further, APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The goal of the list is to highlight how many diverse ways application performance impacts business results.

The list will be posted in four parts over the next four days. First, the list will cover the main impacts to business, and later installments will introduce you to less tangible — but no less real — impacts that you may not have considered. The first installment covers interactions with your customers ...

November 13, 2015

Tremendous temporary surges in Web purchase activity are a fact of life in retail. If prognosticators are right, e-retailers may be under more pressure to keep their sites up and running this holiday season. Unfortunately, e-commerce sites can fail to handle a highly concentrated number of transactions ...

November 12, 2015

We talked a lot about the outside in perspective on the performance: the external factors that can hamper your applications' perceived performance, but what about the most critical components of your web and mobile apps? I'm talking about APIs. Internal, external or 3rd party; APIs are most critical to your business ...

November 04, 2015

SOASTA launched a new index called the Consumer Performance Index (CPI), and our first use case: a benchmark study of presidential candidates' websites ...

November 02, 2015

eCommerce is ever-changing and so are the customers, who are the raison d'être of eCommerce. As you expand your offerings and start catering to different demographics, your competitive landscape becomes more complex. Now you are competition against the companies in your market as well as your historic self. Don't ignore your current and returning customers while running after the new ones. When a single second of page load delay and every instance of poor performance directly hits your bottom line, make baselining the first step of your performance optimization strategy ...

October 26, 2015

Mastering digital performance is one of the leading challenges of the web economy, and requires a joint effort between IT and the lines of business. It means measuring and managing the end-to-end transaction delivery and translating it into actionable information. This will allow you to deliver an engaging digital experience, thus maximizing revenue and improving brand loyalty. This gets a lot easier if you simply monitor a handful of key application performance metrics. This blog describes four good ones to get started with ...

October 19, 2015

The holiday shopping rush is soon upon us and the only thing we can be certain of is that online shopping of gifts will continue to increase. But also that many e-customers will be disappointed with their online shopping experiences. Response time is money. With this in mind, here are my top ten tips for e-commerce success this holiday season ...

October 15, 2015

Because good things come to those who refuse to wait! Your customers don’t want to wait as your website takes more than a blink of an eye to load. They won’t forgive you for slower websites or ill-functional apps ...

October 06, 2015

eCommerce is relevant across all industries and it's growing at an exponential rate. Everyone who provides eCommerce understands the significance of website or mobile application performance and how it directly hits the bottom line. And those who are new to eCommerce have started realizing the monetary consequences of page loads and bounce rates. Poor eCommerce performance directly hits your bottom line. No matter what industry you are in, you should be monitoring your websites, web applications and mobile applications to ensure that your customers and end users can do what they wish to do ...

October 01, 2015

Every year, the number of consumers who shop online rises, and that traffic increase invariably leads to crashing web sites, unhappy customers and lost sales. Application performance directly impacts business performance. Providing high-performing applications 24/7 is critical, but that is easier said than done with complex applications that must work in environments spanning the cloud, middleware, third-party services and diverse networks. Effectively managing application performance requires broad and deep visibility across all of this, and your preparations for the crush of the holiday shopping season should begin today ...

September 28, 2015

Is your website slow to load? Page size and complexity are two of the main factors you need to consider. Looking back at the trends over the last five years, the average site has ballooned from just over 700KB to 2,135KB. That’s over a 200% increase in five years! The number of requests have grown as well, from around 70 to about 100 ...

September 14, 2015

As the 2015 holiday shopping season rapidly approaches, only a few retailers – 12% of the top 100 ecommerce sites – are currently meeting customer expectations for both content and page speed, according to Radware's latest web performance report, State of the Union: Ecommerce Page Speed & Web Performance Summer 2015. It is even more surprising that 14% of top retailers take more than 10 seconds just to become functional, an increase from 9% in February 2015 ...

September 11, 2015

The three main reasons to distrust an online experience are inaccurate content (91 percent), website downtime (88 percent), and overly simple identity and authentication procedures (75 percent), according to a new report by Neustar in collaboration with the Ponemon Institute ...

August 13, 2015

Since HTTP 1.1 was introduced 17 years ago, the Internet has evolved. This evolution introduced many changes, among them the development and delivery of rich content to users. These improvements enhanced the online experience, but did come at a cost, and the currency was performance – performance challenges that HTTP 1.1 was never designed to handle. In February 2015 the Internet Engineering Task Force (IETF), who develops and promotes voluntary Internet standards, released a new HTTP/2 version to cope with those challenges and to adapt to the evolution that internet content has undergone. Here's what you need to know about the challenges HTTP 1.1 faced and the improvements that HTTP/2 has introduced ...

July 28, 2015

We live in a world where we expect instant gratification, especially when it comes to the quality of our internet experience. From the ability to have 24/7 access to our financial accounts, “one-click” shopping on eCommerce sites, and of course, searching for answers to the boundless array of questions we have on a daily basis. However, as quickly as we can access this information right at our fingertips, there is a slight speed bump in doing so. Believe it or not – you aren’t being impatient. The Internet is getting slower and just about everyone is noticing ...

July 22, 2015

Mobile apps are serious business, and mobile app performance is key. With this in mind, APMdigest asked industry experts – from analysts and consultants to the top vendors – to recommend the best ways to ensure mobile app performance. Part 2 of the list is all about mobile app design ...

July 20, 2015

The effect of digital disruption on business has the potential to overturn incumbents and reshape markets faster than perhaps any force in history, according to a new report released today by the Global Center for Digital Business Transformation ...

July 16, 2015

Mobile apps and websites must be key to success? An app is critical to help you "play" in today’s digital retail market, but having an app alone will not guarantee success. So here are three reasons highlighted in the AppDynamics report An App Is Not Enough which are key for mobile app success ...

July 15, 2015

For today’s always-on consumers, the performance of retail websites and mobile applications is strongly linked to customer satisfaction, loyalty and spend, according to a new study by AppDynamics. The AppDynamics report An App Is Not Enough indicates that consumer expectations of retail websites and mobile apps are evolving in response to the growth of mobile and emerging technologies, with 70 percent of consumers stating that the performance of a mobile app impacts their perception of the retailer ...

June 29, 2015

In a Catchpoint study from March, news sites were found to have a significantly higher percentage of their site content – as well as their speed bottlenecks – coming from third parties than sites from the eCommerce, banking, and travel industries. And in a more recent survey of the top 50 news sites across both desktop and mobile, it's easy to see why ...

June 04, 2015

Website owners can take many different actions to optimize and accelerate page load times, ultimately improving both the real and perceived user experience for visitors. The following is an excerpt from a Radware report: Spring 2015 State of the Union for Ecommerce Page Speed & Web Performance ...

June 02, 2015

When compiling APMdigest's recent list of 20 Top Factors That Impact Website Response Time, I found it interesting to see several examples where intended improvements to websites can actually degrade the website's performance ...

June 01, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The last installment of the list, featuring factors 16–20, presents various factors you may not have considered ...

May 29, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The third installment of the list, featuring factors 11–15, covers the back end ...

May 28, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The second installment of the list, featuring factors 6–10, covers the front end ...

May 27, 2015

Three seconds may not seem like a long time, but it could be the difference between making the online sale and losing a customer ... With the need for website performance in mind, APMdigest is exploring the factors you need to look out for. We asked industry experts – from analysts and consultants to the top vendors – to outline the most important factors that impact website response time. Each expert has given their opinion on which factor is the most significant, and the result is a well-rounded list that encompasses a wide variety of issues that can impact performance ...

May 12, 2015

We conducted a performance diagnostic session on a live e-commerce website, and after our first initial glance at their landing page we saw the usual performance suspects. Some of the highlights we found on the website we analyzed during the performance clinic are below ...

May 08, 2015

The “Mother's Me Week” Study discovered that 40 percent of US moms have been disappointed on Mother’s Day, and half of American moms would buy themselves a gift if they were disappointed on Mother’s Day, with nearly 1 in 5 doing so on Mother’s Day (16%), 14 percent the Monday after, and 14 percent the week after. SOASTA commissioned the online research, conducted by Harris Poll, to alert retailers about the need for continuous testing and performance analytics for their online stores to ensure a quality user experience – whether it’s for key shopping events like Mother’s Day or new emerging shopping trends like Mother’s Me Week ...

April 27, 2015

US online retail sales will reach $334 billion this year and will grow to $480 billion by 2019, according to Forrester’s latest five-year eCommerce forecast.

April 22, 2015

comScore published a new report: 2015 US Digital Future in Focus, providing a year in review of the major shifts in digital consumer behavior that occurred in various online sectors, including mobile, social media, video, advertising, search and e-commerce. In addition, the report examines what insights can be gathered from these trends and what that means looking forward to the year ahead. Here is a sample of the findings ...

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