Mobile

November 25, 2014

This upcoming 2014 holiday season is going to have consumers looking to spend more and using their mobile device to do so. For a successful mobile shopping season, retailers need to look at two key initiatives on performance and availability of their applications ...

November 21, 2014

Gartner has published new research on mobile application performance monitoring (APM) in a report entitled Implement Mobile Application Performance Monitoring for App Analytics and App Quality Visibility.

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 12, 2014

This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...

October 29, 2014

Only 15 percent of organizations reported they were fully prepared to support mobile requirements, despite the fact that 60 percent indicated they considered mobile management important or critical to their business, according to a survey conducted by FrontRange in conjunction with Enterprise Management Associates (EMA) ...

October 28, 2014

John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses the concept of the Age of the Customer, and where APM fits in ...

October 16, 2014

Vasona Networks has surveyed more than 1,000 smartphone owners about their mobile broadband performance expectations. This year, 72% of respondents said that they expect “good mobile data performance all of the time” with no hiccups or flaws. This is up 8% from the year before ...

October 15, 2014

According to eMarketer, as of 2014 Americans consume more media using mobile devices than laptops and desktops combined. This shift in consumer behavior is also occurring within corporations, as employees increasingly rely on mobile devices for their work. With such a surge in mobile usage there is a growing need for corporations to ensure that their mobile experience is high quality and not broken. Since 86% of mobile experiences occur within apps and not mobile browsers, focusing on improving app performance has a larger impact on mobile quality. The following are 4 key differences that companies monitoring their server (and website) performance should consider when selecting a mobile app performance monitoring solution ...

October 10, 2014

Mobile monitoring is materially different from web monitoring, mainly due to the nature of the highly capable thick client. At the same time, the trends repeat: in the same way web monitoring quickly evolved to adopt the end user perspective through specific browsers and browser versions, also here, mobile monitoring is irrelevant if you’re not opting to adopt the end user perspective. With that in mind, there are more than a few choices when coming to select your mobile monitoring solution. Here are some principles you want to keep in mind as you decide about your initial foray into this space ...

August 21, 2014

As part of our work on the AppPulse Mobile project, we have been digging into hundreds of user comments for many mobile apps, trying to understand what makes an application get a 3-star average user rating ...

August 20, 2014

The traditional methods used to define and develop desktop applications will not work with mobile application development (AD), according to Gartner, Inc. Gartner said that as demand from business units in enterprises puts increasing pressure on IT organizations to deliver large numbers of mobile applications, AD teams will have to to employ practices that are different from traditional AD ...

August 12, 2014

There are many components that need to be considered prior to launching an app to ensure a successful user experience. A Dev/Test team's worst nightmare is to launch an app they spent hours, days, weeks, and months to build, only to receive reports of bugs that ruin the user's experience. The mobile app market is extremely competitive, with Gartner citing the number of app downloads reaching nearly 269 billion by 2017. With so many options, only apps that work will survive. If an app fails to meet the user's expectations due to poor functionality, availability or reliability, abandonment will most likely occur. So, how does a mobile Dev/Test team prevent app failure from the beginning? ...

August 07, 2014

We now live in the age of the consumer, and the ability to engage with companies wherever, whenever is expected by all. Well-performing mobile apps are becoming synonymous with quality customer service, and companies are increasingly distinguished by the various mobile applications they can (or cannot) provide for their customers. How do small businesses, which often lack large budgets to properly monitor and manage a myriad of different consumer-facing apps, compete with larger competitors? By tapping into APM capabilities via the cloud, smaller companies can implement advanced app management strategies without an extensive physical IT infrastructure - and the money required to manage it. Here's a look into how APM Software-as-a-Service provides SMBs with the tools needed to evolve into the mobile businesses customers are demanding ...

July 31, 2014

Bill Berutti, President, Performance & Availability, BMC Software, presents a vision of the future for Application Performance Management involving SaaS, mobility, cloud and Social IT ...

July 25, 2014

Enterprise mobility is one of the top trends of 2014. Mobile occupied the top two spots on Gartner's Top 10 Strategic Technology Trends for 2014. Accenture mentions in its Mobility Insights Report 2014 that 77% of surveyed enterprise leaders consider mobility among their top five priorities for the coming year, and 43% say the technology is in the top two. Enterprises are clearly implementing and scaling their mobile adoption strategies, with 40% of enterprise employees relying on mobile devices to get their job done ...

May 23, 2014

To get a clearer picture of what the future holds for the network, Ipswitch conducted a survey on the impact of bring your own device (BYOD) on college campuses. Based on the poll of higher education students, the enterprise had better be prepared or it could be in trouble a few years down the line ...

May 14, 2014

The Enterprise Mobility Management (EMM) market is undergoing rapid change, in response to enterprises focusing on mobile to increase customer satisfaction and workforce productivity. Mobility programs like Bring Your Own Device (BYOD) require the enterprise to develop policies that treat corporate mobile apps separately from the personal apps that employees run on their devices. In response, the lines have blurred between Mobile Device Management (MDM) and Mobile Application Management (MAM) vendors, as they evolve their product portfolios to provide more fine-grained control of mobile apps ...

May 07, 2014

The day has come where developers are required to create mobile applications guaranteed to work on multiple platforms. In the coming months, development and test teams will be facing a bigger mobile app testing challenge now that Windows Phone 8.1 will be making an appearance on all Windows devices within 30 days. Developers will now be required to ensure equally high quality experiences for iOS, Android and now Windows Phone ...

April 22, 2014

Jonah Kowall, Research Vice President, IT Operations Management at Gartner, discusses Gartner's 2013 Magic Quadrant for Application Performance Monitoring (APM), and APM hot topics including SaaS and Mobile ...

April 11, 2014

During the past several weeks we’ve had some fun debating what our experts viewed as 16 of the most damaging, costly and basically annoying issues network administrators deal with on a daily basis. We were inspired to put this together based on the infamous “bracket” that everyone is obsessed with this time of year for the NCAA Basketball Championships ...

April 09, 2014

For IT organizations and businesses as a whole, there's tremendous pressure to deliver innovative mobile apps to market faster with a best-in-class user experience that boosts employee productivity or enhances customer engagement. The trickledown effect is this puts pressure on developers and architects to shorten application lifecycles in order to deliver these applications quicker ...

April 03, 2014

Keynote recently conducted a survey of more than 1,600 mobile website and app developers, IT and quality assurance professionals, to help determine the state of mobile testing practices and tools. The survey, the largest of its kind ever undertaken, asked respondents about the structure of their organizations, their most pressing challenges, and what tools and processes they are utilizing to address those challenges and assure the highest levels of mobile quality ...

March 05, 2014

My top level advice is that during 2014, I&O has to concentrate on monitoring business technology which serves external customers. In fact this is not just a call for I&O professionals but also the rest of the business including marketing and eBusiness professionals. Why? Well just take a look at the near weekly media reports on "computer glitches" during 2013. These glitches meant lost revenue but more seriously impacted the brand image. Technology fuels business and this means that monitoring has to be a strategic business concern. So to avoid your company being the next computer glitch headline you should ...

February 25, 2014

Today, there is a convergence of factors coming together like a perfect storm, making Application Performance Management (APM) more important than ever. On Part Two of this list, industry experts - from analysts and consultants to users and the top vendors - demonstrate just how many impending challenges make APM an absolute necessity in 2014 ...

February 20, 2014

Mary Johnston Turner, Research Vice President in IDC's Enterprise System Management Software practice, discusses Application Performance Management ...

February 13, 2014

How high are mobile user's expectations? According to this new SmartBear research, 50% of mobile consumers will delete a mobile app after encountering a single bug. One bug could lose a customer forever – and maybe a few of their friends! More than a third of consumers will report a bug on a public forum, to the app provider or to their peers. For app developers and testers, this is a dangerous statistic ...

February 06, 2014

Consumerization of IT, namely the emergence of BYOx (where x is anything from apps, data to the latest mobile devices), is having a significant impact on business operations and the strategic implementation of emerging technologies, according to the New IT Survey conducted by SolarWinds ...

January 24, 2014

The talk around the IT water cooler is that integration costs are on track to become higher than application costs within five years, with integration becoming more complex and burdensome. But like all predictions, what can we believe? Should we start to prepare for the worst? And, most important of all, who's the one to blame for this problem?

January 20, 2014

eG Innovations predicts 2014 will see the following top-10 trends in IT performance management ...

January 16, 2014

CA Technologies announced its top five IT predictions for 2014 ...

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